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While you're waiting for your appeal confirmation, I recommend preparing your evidence. Gather anything that proves you were laid off: termination letter, emails, texts with your boss, contact info for coworkers who were also laid off, etc. The more documentation you have showing it wasn't voluntary, the better your chances. Also write down a timeline of events while it's fresh in your memory.
I had this exact same sitatuion last quarter!!! Actually what happened was my appeal confirmation got sent to my old address even though I updated everything in the system. Maybe check with your old address if you moved recently? Just a thought.
did u check ur spam folder 4 any emails from esd? sometimes they email u if theres a problem with the payment
Update us when it arrives! Always helpful to know how long these things actually take. Based on what I've seen in this forum over the past few months, 3-4 business days seems to be the average for backpay amounts over $5000.
Quick update to my earlier comment - I just remembered the timeline more clearly. After contacting the governor's office, I got an email response in 2 days saying they'd forwarded my case to their ESD liaison. Then I got a call from an ESD specialist 4 days after that, who told me they were expediting my review. My adjudication was completed and benefits paid 3 days after that call. So about 9 days total from governor contact to resolution.
UPDATE: Just got a call this morning from someone at ESD! They said they received my case from the governor's office yesterday and were putting it on priority review. The agent couldn't give me an exact timeline but said they're working to resolve it this week. So it took 6 business days from my governor's office contact to get actual movement. Will post again when I get the final decision!
Former ESD employee here. The system is unfortunately designed to manage call volume by disconnecting when all agents are busy, rather than creating long hold queues. Here's what I recommend: 1. Call EXACTLY at 8:00:00 AM when the phone lines open 2. If disconnected, wait 2-3 minutes before trying again (consecutive immediate redials get flagged as spam) 3. Use a landline if possible (more stable connection) 4. Have all your information ready (claim ID, dates, specific questions) 5. Be extremely specific about your issue when you do reach an agent For your job search log issue: if you're getting an error when entering activities, try using different activity types. Some claimants have success with "job application" rather than "job search" activities as the system validates them differently.
Thank you so much for this insider info! I didn't know about waiting between calls - I've been immediately redialing which might be making things worse. The tip about job search activities is super helpful too. I'll try submitting my activities differently.
I was finally able to get through to ESD last month about a similar issue! I noticed that calling on Wednesday around 3:15pm worked for me. The agent told me that's when their call volume typically dips a bit. Also, make sure you're calling the right number for your specific issue. The general claims line (800-318-6022) is different from the weekly claims line (800-318-6020). Good luck!
Amara Nwosu
When is your appeal hearing scheduled? Make sure you have all your documents ready at least 3 days before! And yes keep filing those weekly claims or you'll lose those weeks even if you win the appeal.
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Carmen Flores
•They haven't scheduled it yet - just got the confirmation that my appeal was received. The letter says it could take 30+ days just to get scheduled! I'm definitely going to keep filing weekly claims though.
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Mei Liu
Based on the additional details you've shared, I think your strongest appeal argument would be: 1. You were laid off first (provide documentation) 2. You moved for a qualifying family reason (partner's job) 3. You've been actively looking for work in your new location Also, contact the Office of Administrative Hearings (OAH) directly if you don't hear about your hearing date within 3 weeks. Sometimes appeals get lost in the system. Their number is different from the regular ESD line. Be prepared for specific questions about your job search efforts in your new location. The judge will want to know you've been actively seeking work since moving.
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Carmen Flores
•Thank you! This is really helpful. I'll make sure to document all my job search activities in Oregon very thoroughly. I've applied to about 12 positions since moving but have only heard back from 2 so far for interviews.
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