ESD partial unemployment timeline - reduced hours first payment
Has anyone here filed for partial unemployment due to reduced hours? My company just cut my hours from 40 to 22 per week starting last month, and I filed for partial UI benefits. My claim shows as 'approved' in eServices but I still haven't received any payments after 3 weeks. The 'payment' tab shows nothing at all except zeros. Just trying to get a sense of how long it typically takes for the first payment to come through with a reduced hours claim specifically. Rent is coming up and I'm starting to get anxious. The waiting game is killing me! Also, anyone know if I need to call ESD to get this moving or will the payment eventually process on its own?
19 comments


Dmitry Kuznetsov
same boat! filed 2 wks ago (25 hrs now, was full time). still no $$$. the website is useless.
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Sofia Hernandez
•Glad I'm not alone at least! Have you tried calling them yet? I keep putting it off because I've heard the hold times are insane.
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Ava Thompson
It took me about 4-5 weeks to get my first partial unemployment payment when my hours were reduced last year. The system seems to process reduced hours claims slower than full unemployment for some reason. Make sure you're filing your weekly claims correctly - you need to report ALL hours worked and wages earned each week, even at your reduced schedule. If your income varies week to week, calculate it exactly each time. One common issue is that your employer needs to respond to ESD to verify your reduced hours. Some employers are slow with this, which can delay everything. Your eServices account should show if they're waiting on employer verification under 'Issues and Decisions.
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Sofia Hernandez
•That's so helpful, thank you! I just checked and there IS something under Issues and Decisions that says "Employer Response Pending" with today's date. I didn't even notice that before. So I guess I'm still waiting on my company to confirm everything? That's frustrating because our HR department is notoriously slow.
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Ava Thompson
•Exactly - they can't process your payment until your employer confirms your hours were reduced. Sometimes giving your HR department a gentle nudge helps. They might not realize they're holding up your benefits. If it goes beyond 10 business days, it might be worth following up with both your employer and ESD.
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Miguel Ramos
Partial UI claims due to reduced hours typically take 3-6 weeks for first payment in my experience. Here's why: 1. ESD must verify with employer that hours were legitimately reduced (not just requested by employee) 2. They calculate your benefit amount based on your base year earnings 3. They determine if your current part-time earnings still qualify you for partial benefits The most common delay is waiting for employer verification. If your employer doesn't respond to ESD's request within 10 days, you should definitely call ESD to see if they can expedite your claim. Also, make absolutely sure you're reporting your hours/earnings correctly on weekly claims - any discrepancies between what you report and what your employer reports will trigger an investigation and further delays. One tip: check your Determination Letter on eServices. This will tell you your weekly benefit amount and how much you can earn before benefits are reduced to zero. This helps you estimate what payment to expect.
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Zainab Ibrahim
•OP should also remember standby status is different from partial UI! Standby means ur temporarily laid off but will return to full time soon. Partial UI is for ongoing reduced hours. ESD treats these TOTALLY differently!!!!
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Sofia Hernandez
•Thanks for the detailed explanation! I did find my determination letter and it says my weekly benefit amount would be $487, but with my current part-time earnings it looks like I'd get about $230/week after deductions. At least that helps me budget while I wait. Do you know if payments are retroactive to when I first filed?
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StarSailor
I went through this last year when my restaurant cut everyone to 15-20 hours. Took almost 5 weeks to see my first payment, but then they paid everything retroactively from when I first became eligible. The most frustrating part was not knowing if I was doing something wrong or if it was just normal processing time. One thing that helped me get through to an actual person at ESD was using that Claimyr service (claimyr.com). It basically calls ESD for you and holds your place in line, then calls you when an agent is about to pick up. Saved me from having to redial for hours. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 I was skeptical at first but when I finally got through, the ESD agent found that my employer had responded but there was some discrepancy in the hours reported that needed to be cleared up. Once that was fixed, my payments started within days.
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Dmitry Kuznetsov
•how much does that claimyr thing cost? sounds 2 good to be true
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Connor O'Brien
I think ur making a mistake somewhere. When i had reduced hours last winter it only took 7 days to get paid. Maybe ur not entering ur earnings correctly? If u earn too much in a week u dont get any benefits. Also did u do ur job search activities? U still need 3 per week even with partial unemployment! A lot of people forget that and get disqualified.
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Sofia Hernandez
•Oh no, I didn't realize I still needed to do job searches with reduced hours! I thought that was only for full unemployment. Do you know if that will delay everything now or can I just start doing them going forward?
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Miguel Ramos
•Yes, you do need to complete job search activities even for partial unemployment - 3 per week. However, if your employer provided a definite return-to-full-time date and it's within 8 weeks, you might qualify for standby status, which waives the job search requirement. You'd need to specifically request this though. If you haven't been reporting job searches, you should start immediately. For previous weeks, you might get a fact-finding interview to explain why you didn't complete them. Having a misunderstanding of the requirements is something they sometimes consider as a reasonable explanation, especially for first-time claimants.
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Yara Sabbagh
The whole ESD system is intentionally designed to be slow and confusing to discourage people from claiming benefits they're entitled to. I had my hours cut from 38 to 15 last year and it took SEVEN WEEKS to get my first payment. No explanation, no apology, nothing. And when I called, they just said "it's processing" like that explains anything. They also "accidentally" closed my claim twice for no reason. I had to call dozens of times to get it fixed each time. The ESD is broken by design, don't expect logic or efficiency.
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Ava Thompson
•While the system certainly has issues, I wouldn't say it's intentionally designed to be difficult. They're dealing with thousands of claims and limited staff. Most delays are due to verification requirements that help prevent fraud. It's frustrating, but there are usually specific technical reasons for delays rather than a deliberate attempt to discourage claims.
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Yara Sabbagh
•That's what they want you to think. The verification "requirements" are excessive and the system is deliberately understaffed. Why does every other state manage to process claims faster? Because they actually want to help people. WA just wants to save money by making the process so painful people give up.
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Keisha Johnson
My boyfriend's cousin had reduced hours and got paid after just 2 weeks! But my sister waited like 2 months when her nursing hours got cut. I think it just depends on your employer and maybe your work history? Some employers contest everything which slows it all down. Good luck!!
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Miguel Ramos
Just to follow up on the job search requirements: there is one exception that might apply to you. If your employer has given you a definite return-to-full-hours date within 8 weeks, you can request "standby" status, which waives the job search requirement. You'd need to specifically apply for this through your eServices account under "Request Standby." Looking at what others have shared, processing times really do vary widely for partial unemployment. The key factors that affect timeline: 1. How quickly your employer responds to ESD 2. Whether there are any discrepancies between your reported hours and your employer's reports 3. If your earnings are consistent or vary significantly week to week 4. Whether you've correctly completed all weekly claim requirements Given that you're at 3 weeks now with an 'approved' status but pending employer verification, I'd expect you'll see movement in the next 1-2 weeks unless there's a specific issue.
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Sofia Hernandez
•Thank you for all this info! My employer hasn't given us any timeline for returning to full hours - they've basically said this is the "new normal" for now due to budget cuts. I'll start doing my job searches immediately and hope that doesn't delay things too much. I think I'll try calling ESD next week if nothing changes. The waiting and uncertainty is the worst part.
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