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Just wondering - did you select the right reason for separation when you filed? If you selected "laid off" instead of "business closed" that could be causing the delay. You might need to call and have them correct the separation reason in their system.
I'm pretty sure I selected "business closed" but now I'm second-guessing myself. Is there a way to check what I selected in my eServices account? I don't see that information anywhere in my claim details.
You can view your initial application by going to eServices > Claims > View Submitted Applications. The separation reason is on page 3 of the application summary. If it's incorrect, you'll need to call to have it changed.
update? did u get through to them? im in similar boat, company went under oct 15, still waiting...
Yes! Finally got through yesterday using the technical support line that someone suggested. They were able to verify my claim directly and overrode the employer verification hold. They said I should see movement in 3-5 business days. I'll update again once I see a change. Hang in there!
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Why is everyone saying to apply for standby?? I thought standby was only for temporary layoffs when you're going back to the SAME employer? This person has a NEW job, not going back to their old one.
You're partially right. Standby was originally designed for temporary layoffs, but ESD has expanded its use. The current policy allows standby for new employment with a definite start date within 4 weeks. It's not widely advertised, but it is in their official documentation. I've helped several clients successfully use standby in this exact situation.
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Thanks everyone for the helpful responses! I feel much better knowing that the interest should eventually come back too. I'll keep an eye on my account and give it about 6 weeks before I start trying to contact them. Fingers crossed it all goes smoothly!
Smart plan. And congrats again on the waiver approval - that's not always easy to get!
just wondering.....how long did it take for them to approve your waiver? i submitted mine 7 weeks ago and haven't heard anything yet. getting scared they'll deny it.
Mine took almost 9 weeks to get approved, so you might still have a couple weeks of waiting. I know it's stressful! I called once around week 8 just to make sure they had received everything and was told it was "in process" whatever that means. Hang in there!
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have u tried going to worksource in person? sometimes they can help with stuff like this when the phone people wont
WorkSource staff don't have access to your submitted forms in the system. They use a different database than the claims center. They might be able to help with general questions but not retrieving documents. I used to work there.
Thanks for the suggestion. There's a WorkSource office not too far from me - I might try that tomorrow if I can't get through on the phone. At this point I'm willing to try anything!
Quick tip: you can sometimes see part of your application info if you start a new claim but don't submit it. The system pre-fills some fields with your last application data. I did this when I needed to check what start date I used for my disability claim. Not a perfect solution but might help in a pinch!
Oh that's clever! I'll give that a try right now and see what information I can find. Thanks for the creative solution!
Let me know if it works! It helped me in a similar situation, but I know the ESD website gets updated sometimes so fingers crossed it still works this way.
Isabella Ferreira
My sister works in HR and she says all they care about is if you had been warned before about the same issue and did it anyway. Single mistakes almost never count as misconduct unless its something super serious like theft or violence. Just make sure when they ask you questions you don't accidentally admit to anything that sounds intentional.
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Amina Toure
•That's a good point. I'm worried I may have been too flustered during my interview and didn't explain clearly enough that this was totally unintentional. I wonder if I should try to contact them again to clarify?
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Oliver Zimmermann
I see a lot of comments here, but I want to clarify something important: Under ESD rules, a single unintentional policy violation typically does NOT constitute misconduct unless it caused significant harm or was extremely negligent. If you're denied benefits, you have 30 days to file an appeal. The appeal hearing is completely fresh - the Administrative Law Judge doesn't consider ESD's previous decision. Based on what you've described, you have a strong case, especially with no prior disciplinary actions. Just be patient with the process and keep documenting everything.
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Amina Toure
•Thank you for this clarification. I got a letter today saying they need more information before making a decision. They're requesting documentation of the incident from my employer, which actually makes me feel better because it means they're not just taking their word for it. I appreciate everyone's help here - this has been so stressful!
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