Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the ESD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the ESD drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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A tip for your appeal that worked for me: call the PFMLA department (not regular ESD) and ask them for a formal letter confirming your medical leave dates and that it was properly approved. Having official documentation from another state department really helped my case. Also, when you write your appeal, keep it SUPER factual and timeline-based. My first appeal was denied because I focused too much on explaining my situation emotionally rather than just stating the facts in chronological order.
NebulaNomad
•That's brilliant advice about contacting the PFMLA department directly! I wouldn't have thought of that. And thank you for the tip about keeping it factual - I tend to get emotional when explaining my situation, especially since this money is so critical for me right now.
One more thing to add: make sure you meet the 30-day deadline for filing your appeal. If you're close to the deadline, file a basic appeal immediately (even just stating "I disagree with the determination") and then submit your supporting documentation afterward. You can always supplement an appeal with additional documents later, but you cannot file late. Also, under Washington law, you have the right to continue filing weekly claims during the appeal process. If you win your appeal, you'll receive all benefits for weeks you properly claimed during this time. If you don't continue claiming, you won't receive those payments even if you win the appeal.
Omg THIS!!! my cousin didn't know she had to keep filing claims during her appeal and lost out on like 8 weeks of payments even though she WON her appeal!!! The system is designed to trick people i swear
NebulaNomad
•Thank you for this critical information! The notice came last week so I still have time, but not much. I'll file the basic appeal today and then gather all my documentation. I had no idea I needed to keep filing weekly claims - that's not mentioned anywhere on the overpayment notice!
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My cousin works for ESD (not supposed to say that probably lol) and she says the restart process is taking longer than usual right now because they upgraded their computer system last month. Some claims are taking up to a week to restart. Just FYI!
Ava Thompson
•Ugh that explains a lot! Their tech is always causing problems. That's why I ended up using Claimyr to reach someone - the online system was completely stuck for me.
One more important thing to note: when you backfill those weekly certifications, make sure you answer everything accurately, especially regarding your freelance work. If you report income inconsistently compared to previous patterns, it might trigger an adjudication review, which could further delay your benefits. Be precise about dates worked and amounts earned for each specific week you're certifying retroactively.
That's really good advice. I'll double-check all my income records before submitting anything. The last thing I need is to trigger an adjudication review! My freelance income has been fairly consistent week to week, so hopefully that helps avoid any red flags in the system.
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ESD definitely started mailing them out last week, but they haven't uploaded all of them to eServices yet. For those who need it right away, you have three options: 1. Call the dedicated 1099-G request line at 360-486-2031 2. Submit a secure message through your eServices account specifically requesting your 1099-G 3. If you have access to your payment history, you can calculate the total yourself for now - just add up all payments received in 2024 (this isn't official but helps for tax planning) If you've moved, make sure to update your address in the "Contact Information" section of your eServices account. Any 1099-G returned to ESD as undeliverable will be held until you update your address.
Thank you for this detailed info! I'll try the dedicated line first thing tomorrow morning. I did update my address with ESD when I moved, but it was back in November so maybe they had already prepared the mailing labels by then. Really appreciate everyone's help!
GamerGirl99
has anyone tried faxing a request? my friend said that worked faster for her last year but i dont have a fax machine lol
Most libraries and some grocery stores still have fax services if you want to try that route. But honestly, calling is probably faster at this point since they're actively processing these requests now.
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My claim was stuck in processing-web for 4 weeks and then suddenly jumped to paid status without ever showing any intermediate statuses. Make sure your payment method is set up correctly in eServices (direct deposit info etc). Sometimes the status doesn't update properly on the website even though your claim is actually being processed. Also double check that you answered all the eligibility questions correctly when you filed - one wrong answer can cause delays.
That gives me some hope! My direct deposit is all set up and verified. I triple-checked all my answers when filing because I was paranoid about making mistakes. Maybe it'll suddenly update like yours did!
Harmony Love
Update on my earlier comment - it's definitely worth trying to speak with someone at ESD directly. The processing-web status could mean different things for different claims. In my case, it turned out there was a flag on my account because my employer contested the claim, but this wasn't visible to me on eServices. Only found out when I finally got through to an agent.
OK, I'm convinced I need to talk to a real person at ESD. I'll try both the Claimyr service mentioned above and reaching out to my state rep's office tomorrow. I'll update here if either method works for getting my claim unstuck. Really appreciate everyone's suggestions!
Zara Malik
I just want to say the entire ESD system is GARBAGE! Every single time they do an "upgrade" something breaks. This happened to me twice last year - once I missed my filing deadline because of THEIR technical issues and then they had the nerve to delay my payment and make me fill out extra paperwork explaining why I filed late! This state agency needs a complete overhaul, it's absolutely ridiculous how poorly it functions in 2025. We deserve better!
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Chloe Taylor
•While I understand your frustration, it's worth noting that ESD did implement a policy that technical issues on their end are considered good cause for late filing. If you document the issue (screenshots help) and explain it when you're able to file, they typically waive any penalties. Still frustrating though!
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GalacticGladiator
UPDATE: I finally got in! For anyone else having this issue, what worked for me was clearing ALL browsing data (like everything - history, cookies, cached images, etc.), restarting my computer, and then waiting about 45 minutes before trying again. Also used a direct link from the ESD website rather than a bookmark. Thanks everyone for your help!
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Omar Zaki
•thx for updating! trying this now 🤞
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Diego Flores
•Good to hear! This particular issue tends to resolve itself within 24 hours typically, but your solution of clearing everything and waiting usually speeds up the process. For anyone else reading this later - if you're experiencing a similar issue, try the steps mentioned and remember to document the problem (screenshots, notes with times/dates) in case you need to explain a late filing.
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