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Just to clarify a few things about ESD's processing times: 1. Weekly claims filed by phone or web are typically processed in overnight batches 2. Phone claims enter directly into the mainframe system with fewer validation steps 3. Web claims go through additional security and validation protocols 4. Bank transfer times vary by financial institution (ACH vs. direct deposit systems) 5. Claims filed early Sunday generally process faster than those filed late Sunday And yes, Monday (February 17) is President's Day, so all payments will be delayed by one business day since banks don't process transfers on federal holidays.
Thanks for breaking this down so clearly! This explains why my phone claims are processing faster. Do you work for ESD or just have experience with their systems?
I don't work for ESD, but I've been through the system multiple times over the years and have spent a lot of time researching how their processing works when my own claims had issues. The phone system actually uses their older but more streamlined mainframe technology, which is why it can be faster but also more error-prone.
tried calling today instead of using the website, the system kept asking me weird questions about my job search that i never get online??? got confused and hung up lol guess ill stick to the website even if it takes longer
i think ur supposed to report the week you WORKED not when u got paid too. doordash pays on different schedule than when u actually did the deliveries right? that messed me up before
This is absolutely correct and another common mistake. When reporting earnings to ESD, you must report based on when you performed the work, not when you received payment. So if you delivered for DoorDash on Tuesday but didn't get paid until the following Monday, those earnings would be reported for the week containing that Tuesday. This is different from how you might think about income for your personal budgeting.
Update: I finally got through to ESD today! The agent confirmed everything you all said about reporting gross earnings before expenses. They're having me submit corrected weekly claims for the past 4 weeks. The good news is I'll actually be getting MORE money than I thought once this is fixed, since I was over-reporting my earnings by deducting expenses first. Thanks everyone for your help understanding this confusing system!
One more important tip - submit any evidence you want considered at least 24 hours before the hearing (sooner is better). OAH prefers you upload documents through their online portal, but you can also fax them. If you try to introduce new evidence during the hearing, the judge might not accept it unless you can prove you couldn't have submitted it earlier.
I don't understand why we have to go through all these hoops just to get what we're entitled to. The whole system is designed to make people give up. I was in adjudication for 11 WEEKS last year and ended up having to borrow money from family (which I hate doing) just to survive. The ESD agents should all have to go through what we do and see how THEY like being treated this way.
While I understand your frustration, most ESD agents are genuinely trying their best. The system is understaffed by about 30% compared to pre-pandemic levels, and the technology infrastructure is outdated. The new UTAB system being implemented this year should help with some of these issues, but the transition is causing temporary delays as staff learn the new processes.
Just a heads up for anyone dealing with adjudication - make sure all your job search activities are still being logged properly in your weekly claims EVEN WHILE you're in adjudication. I made the mistake of thinking I didn't need to do them until my claim was approved, and then had to deal with a whole separate issue about failing to meet job search requirements. You still need those 3 activities every week!
Butch Sledgehammer
wait so when do u actually get paid then? is it the 3rd week after u file?
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Sara Unger
•If your second week was your waiting week, then assuming you continue to be eligible, you would receive payment for your third week. Payments typically arrive 2-3 business days after you submit your weekly claim (if you have direct deposit set up).
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Leslie Parker
Just curiosity but how many hours can you work in a week and still get benefits? I might need to file soon and I'm picking up gig work to try to make ends meet.
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Freya Ross
•It depends on your weekly benefit amount (WBA). You can typically work part-time and still receive partial benefits as long as you earn less than 75% of your WBA. Once you file, ESD will tell you your WBA and you can calculate from there. Make sure you report ALL earnings when you file weekly claims, even small gig amounts.
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