


Ask the community...
Just to clarify some misconceptions in this thread: 1. The Office of Administrative Hearings (OAH) is currently processing appeals with about a 3-4 week timeline for initial scheduling 2. You must continue filing weekly claims while your appeal is pending 3. After an appeal is filed, ESD transfers your case to OAH, which operates independently 4. OAH will send notices via both mail and email if you provided an email address 5. When preparing for your hearing, focus on why the income reporting was unintentional rather than arguing about whether it happened 6. You can request an expedited hearing based on financial hardship but will need to provide documentation The appeal process is stressful, but thorough preparation significantly increases your chances of success. Make sure you're keeping detailed records of all communications.
Thank you for laying all this out so clearly! Do you know if there's a specific form for requesting expedited hearing or do I just call OAH directly?
my freind did appeal in january took almost 10 weeks!! but she won and got all back pay. bring all ur evidence to hearing they wont believe u otherwise
One more thing to try - if you're dealing with a disqualification specifically, you might want to contact the Office of Administrative Hearings (OAH) directly. Once you've filed an appeal, they handle the hearings process, not ESD. Their number is 800-366-0955 and they tend to be much easier to reach than the main ESD line. If you've already submitted your appeal online, you should receive information about your hearing date within 2-3 weeks. The OAH can tell you exactly what evidence you need to prepare for your specific type of disqualification.
Just a quick update on current ESD procedures - as of January 2025, they've implemented a new queue system where calls are prioritized based on the issue type and how long your claim has been pending. Make sure when you do get through that you clearly explain your disqualification is affecting your ability to pay essential bills (like rent). This can sometimes get your case flagged for expedited review. Also, if you're within 7 days of a deadline for responding to a disqualification, mention that immediately to the agent. Time-sensitive issues are supposed to be prioritized.
I had this same problem for 5 weeks back in January. Turned out there was a flag on my account because my previous employer contested my claim but ESD never sent me any notification. The only way I found out was by finally getting through to someone on the phone. Once I talked to them, they moved my case to adjudication and I eventually got backpay for all the weeks, but it took almost 2 months total. Did you check your spam folder? Sometimes their emails end up there. Also, did you verify your identity through ID.me? That's another common holdup.
UPDATE: I finally got through to ESD this morning! Used the Claimyr service that someone recommended above and it worked great. Turns out there was an employer response issue that never showed up in my online account. They've now moved my claim to adjudication and said I should see some movement within 1-2 weeks. The agent also approved provisional payments while they review my case, so I should get some money by next week. Thank you to everyone who helped!
Someone posted about this on reddit too - they said ESD is SUPER picky about the photos. Like all 4 corners of each document have to be visible and they need to see your face clearly holding them. Its stupid but after you get it right they process things pretty fast.
UPDATE: I finally got this sorted! For anyone dealing with the same issue - I ended up using my bank statement (which worked fine) and had my daughter take the photo while I held everything up. They approved my verification in 4 days. What a relief! Thanks to everyone who offered advice.
Eduardo Silva
just wait it out. my claim fixed itself after like 3 weeks of being stuck lol. esd eventually processes the backlog even if you cant reach anyone
0 coins
Isabella Costa
•That is TERRIBLE advice. Waiting 3 weeks without benefits when you need them to pay bills is not an option for most people. Plus the system doesn't just magically fix itself - someone at ESD eventually processed your claim.
0 coins
Connor O'Brien
UPDATE: I did not manage to reach a live representative on the number in my post, however based on the advice in the comments I was able to find an option that asked me if I want to restart my claim and I pressed "yes". It asked me to create a PIN, and voila, my claim is now automatically restarted. I no longer have the old weeks blocking my current claims. It did ask me if I was available for work for the first week during which I was travelling and I replied no. That was all. I could swear that option was NOT available previously in the automated system. It somehow appeared the 10th or 15th time I called...
0 coins
Hiroshi Nakamura
•Great news! Yes, the restart claim option can be elusive - it sometimes only appears after certain inputs or at specific times. This is actually a known quirk in their system. For anyone else reading this in the future: persistence with the automated system can sometimes solve these issues without needing to reach a human representative. Glad it worked out for you!
0 coins