I had a similar issue back in December. My claim was stuck in adjudication for almost a month. What finally worked for me wasn't the phone, it was sending a detailed message through eServices AND sending an email to the ESD Commissioner's Office simultaneously. I think the two-pronged approach got someone's attention because I got a call back within 48 hours. The email address I used was commissioner@esd.wa.gov. Worth a try if you're desperate!

UPDATE: I finally got through to someone!! I tried the Claimyr service after multiple failed attempts this morning using the other methods. Got connected to an ESD agent in about 30 minutes. The agent was super helpful and discovered that my claim was stuck because of a simple error in my employment history dates (I was off by one day on my last job's end date). They fixed it immediately and said my payments should process within 48 hours! Thank you everyone for all your suggestions. This community is amazing!

wait so when do u actually get paid then? is it the 3rd week after u file?

Just curiosity but how many hours can you work in a week and still get benefits? I might need to file soon and I'm picking up gig work to try to make ends meet.

i had almost the same issue back in february!! i got laid off on a wednesday and had to report my monday+tuesday hours. the dumb part was they made me wait ANOTHER full week for the "waiting week" even tho i already waited partially. ESD system makes no sense sometimes...

Just to follow up on what others have said: I experienced this same issue a few months ago. To summarize what you need to do: 1. File the weekly claim for 4/21-4/27 and accurately report your work hours 2. Continue filing weekly claims every week after that, even for your waiting week 3. Complete and document 3 job search activities EVERY week 4. If your claim goes into adjudication (which happens randomly), be prepared to wait The system is frustrating, but as long as you're honest and keep filing on time, you'll get through it. Don't skip any weekly claims, even if you think you won't get paid for that week.

Here's something that might help - contact your state representative's office. I was getting NOWHERE with my claim for weeks, then I reached out to my rep's constituent services person. They contacted ESD directly and suddenly my claim was processed within 48 hours. They have special liaisons who can cut through the red tape. Worth a try!

UPDATE: Got the new form from my doctor (his office manager was actually super helpful once I explained the situation). Uploaded it yesterday afternoon and - surprise! - got an approval email this morning! Money should be deposited by the end of the week. Thanks everyone for the advice and support. This system is still ridiculous, but at least there's light at the end of the tunnel. For anyone else dealing with this, be SUPER specific about date requirements when talking to your doctor's office - apparently this is a common issue but nobody warns you about it!

Just to clarify a few things about ESD's processing times: 1. Weekly claims filed by phone or web are typically processed in overnight batches 2. Phone claims enter directly into the mainframe system with fewer validation steps 3. Web claims go through additional security and validation protocols 4. Bank transfer times vary by financial institution (ACH vs. direct deposit systems) 5. Claims filed early Sunday generally process faster than those filed late Sunday And yes, Monday (February 17) is President's Day, so all payments will be delayed by one business day since banks don't process transfers on federal holidays.

tried calling today instead of using the website, the system kept asking me weird questions about my job search that i never get online??? got confused and hung up lol guess ill stick to the website even if it takes longer