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Good luck with whatever you decide! The process can be stressful but if you truly have good cause and document it well, you should be able to get benefits. Don't let a bad employer force you to stay in a terrible situation.
I went through a similar situation last year with harassment and hour cuts. Washington ESD approved my good cause quit, but it took a lot of documentation. Make sure you have everything in writing - the harassment incidents, your complaints to HR, and evidence of the hour reduction. Also, try to give your employer one final chance to fix the situation in writing before you quit. ESD wants to see that you exhausted all reasonable alternatives. The whole process was nerve-wracking but worth it in the end. You've got solid reasons based on what you've described - just make sure everything is well documented!
I had a similar experience with the Washington ESD website timing out constantly. What worked for me was trying to file during off-peak hours - like early morning around 6-7am or late evening after 8pm when fewer people are trying to use the system. The server load seems much lighter during those times. If that doesn't work, the phone option is definitely available but be prepared for long wait times. Make sure you have all your employment information organized before you call since you'll want to complete everything in one session once you finally get through to an agent.
That's really helpful advice about the off-peak hours! I hadn't thought about trying early morning or late evening when the system might be less congested. I've been trying during normal business hours when everyone else is probably doing the same thing. I'll definitely give the 6-7am window a shot tomorrow before considering the phone route. Thanks for sharing what worked for you!
I actually work as a customer service rep for a state agency (different state) and can confirm that calling right when they open at 8am gives you the best chance of getting through. The phone queues fill up incredibly fast once people start their day. Also, if you do decide to try Claimyr or a similar service, just make sure you understand exactly what information you're sharing with them since you'll be giving them access to personal details needed for your claim. Some people are comfortable with that trade-off to avoid the hassle of calling repeatedly, but it's worth considering the privacy aspect too.
That's a great point about the privacy considerations with third-party calling services. I hadn't really thought about what personal information I'd need to share with them to have them call on my behalf. Since unemployment claims involve SSN, employment history, and other sensitive data, it's definitely worth weighing whether the convenience is worth potentially sharing that info with an outside company. Do you know if these services are officially recognized or endorsed by state unemployment agencies, or are they just independent businesses that have figured out how to navigate the phone systems?
I went through identity verification about 6 months ago and it took exactly 2 weeks. One tip I'd add that I haven't seen mentioned yet - if you have a passport, that can sometimes be processed faster than driver's license + social security card combo since it's a single federal document. Also, make sure you're checking your account at least once a day because sometimes they'll request additional documents and the notification isn't super obvious. The key is really just being patient and staying on top of your weekly claims like everyone said!
That's a great tip about using a passport! I didn't even think about that option. I already submitted my driver's license and social security card, but for anyone else reading this who has a passport, that sounds like it could be simpler. And you're absolutely right about checking the account daily - I've been obsessively checking mine anyway just hoping to see a status change.
I'm currently going through the identity verification process too and this thread has been incredibly reassuring! I submitted my documents 5 days ago and was getting really anxious about the timeline. Based on everyone's experiences here, it sounds like I should expect another week or two of waiting. The tip about using a passport is interesting - I wish I had known that before submitting my driver's license and social security card. For anyone else in this situation, it's comforting to know that most people do eventually get approved, even if it takes longer than the official 5-10 business days. I'm definitely going to keep filing my weekly claims while I wait. Thanks to everyone for sharing their real experiences with the process!
Been dealing with Washington ESD for 15 years and the process hasn't changed much. Separation notice covers 90% of cases. The other 10% are usually people who quit, got fired, or have complicated work situations. Yours sounds straightforward.
Another thing to keep in mind - if your separation notice doesn't have all the required details, don't panic. Washington ESD will do what's called a "fact-finding interview" where they contact your employer directly to get the missing information. This can add a few weeks to your processing time, but it's totally normal. I went through this when my employer's HR department gave me a bare-bones separation letter that was missing my exact separation reason. Washington ESD called my boss, confirmed it was a layoff due to project completion, and approved my claim. Just make sure your contact info is current so they can reach you if they need clarification on anything.
Drake
Try to stay positive. I know it's hard when you're waiting for money you need, but the vast majority of legitimate claims get approved. The waiting is just part of the process.
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Emily Jackson
•Thanks for the reminder. I'll try to stay patient and keep filing my weekly claims.
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Nia Thompson
I went through something similar last year - filed in January and didn't get approved until March. The "adjudication in progress" status is frustrating because it gives you no real information about what's happening. In my case, they were just verifying my employment dates and wages with my former employer, which took forever because the company was slow to respond to their requests. The good news is that once it's approved, you'll get all your back payments at once. I ended up getting about $4,000 in one lump sum for all the weeks I'd been waiting. Keep filing those weekly claims and try to hang in there - I know how stressful the waiting can be when you're counting on that money.
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Sophie Hernandez
•That gives me some hope! $4,000 in back pay would definitely help me catch up on everything. Did you ever find out why your employer was slow to respond? I'm wondering if that could be what's happening with mine too since it's been so long.
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