ESD denied my overpayment waiver in appeal packet - how to fight this when unemployed?
Just got my appeal packet from ESD and I'm totally lost. I thought the whole point of appealing was to get the overpayment waived so I could keep receiving benefits. Now they're saying I still owe $5,700 back?! I literally filed this appeal because I can't afford to pay this - I'm unemployed, that's why I needed benefits in the first place! They're claiming I 'didn't provide sufficient documentation' but I sent everything they asked for. I'm seriously panicking because they've already stopped my weekly payments and now they want me to somehow pay back thousands I don't have. Has anyone gone through the entire appeal process with ESD overpayments? Did you win? How long did it take? Did you need a lawyer? I'm desperate for any advice because I have rent due in two weeks and I'm completely out of options.
20 comments
QuantumQuasar
don't panic yet, you've only gotten the initial appeal packet which is just the start of the process. ESD always denies the first request for waiver, like automatically. you still get a hearing with an actual judge where you can explain your situation. I went through this last year when they said I owed $3200
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Mei Wong
•Really? So this isn't the final decision? The packet is so confusing, I thought this was it and I was screwed. How long did it take to get to the hearing part after you got this packet?
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Liam McGuire
The appeal process has multiple stages. What you received is just the formal acknowledgment that your appeal has been filed - it's not a denial of your appeal itself. Here's what happens next: 1. You'll receive a Notice of Hearing with a specific date/time (usually 3-4 weeks out) 2. You'll have a hearing with an Administrative Law Judge from the Office of Administrative Hearings (OAH) 3. During the hearing, bring ALL financial documentation showing hardship - bank statements, bills, debt notices, etc. 4. The judge will issue a decision typically 1-2 weeks after hearing For overpayment waiver appeals, you need to prove that repayment would cause "financial hardship" AND that you weren't at fault for the overpayment. Did you get a determination letter explaining why you were overpaid? That's crucial to address in the hearing.
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Mei Wong
•Thank you so much! Yes, they sent a determination letter saying I reported my hours wrong for three weeks in January, but it was their mistake. They told me to report my hours one way over the phone, then said I did it wrong after. I have phone records showing I called them to ask how to report correctly.
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Amara Eze
I had an overpayment for $4,200 last year and went through the whole appeal. Make sure you request the HEARING - thats super important. And when you go to the hearing bring EVERYTHING - all your bills, bank statements, proof you're looking for work, everything. My judge was actually really nice and understood I couldn't pay it back while unemployed.
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Giovanni Greco
•This is great advice. I'd add that you should specifically prepare a monthly budget showing your income (or lack thereof) versus expenses. Judges respond well to organized evidence of financial hardship. During my hearing, having a simple spreadsheet showing I couldn't afford basic necessities made a big difference.
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Fatima Al-Farsi
I've been through this nightmare twice with ESD. You absolutely need to attend the hearing and be prepared to explain why the overpayment wasn't your fault. The key factors that help win these cases are: 1. Proving you followed ESD's instructions as you understood them 2. Documenting any confusing or contradictory guidance you received 3. Demonstrating financial hardship (detailed budget showing inability to pay) In my experience, about 60% of overpayment appeals get at least partially waived if you present your case well. The worst thing you can do is miss the hearing date - that's an automatic loss.
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Mei Wong
•This is super helpful, thank you. Do you think I need a lawyer? I can't afford one but I'm worried about messing this up.
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Dylan Wright
Ugh I went thru this exact thing in February!!! So frustrating!!! I was trying to call ESD for WEEKS and could never get through to explain my situation before my hearing. I was literally calling 50+ times a day and either getting busy signals or disconnected after waiting forever. I finally found this service called Claimyr (claimyr.com) that got me through to an actual ESD agent in about 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 I was able to talk to an agent who explained exactly what documentation I needed for my hearing. Made a HUGE difference because I was bringing all the wrong stuff initially. They even put notes in my file that I had tried to resolve it.
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Amara Eze
•I've heard about that service but wasnt sure if it was legit. Did it really work? I'm still waiting for my hearing date and can't get anyone on the phone either.
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Sofia Torres
just don't miss your hearing whatever you do!! I overslept and missed mine and they automatically denied everything and now I'm on a payment plan for $7500 kill me now
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QuantumQuasar
•omg that's horrible! can you appeal the missed hearing? sometimes they'll give you another chance if you have a good reason
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Liam McGuire
One more important thing about overpayment appeals - if your appeal is denied, immediately request a repayment plan based on your financial situation. ESD can't force you to pay more than you can afford each month. They have to consider your basic living expenses. Also, if you're still eligible for unemployment otherwise, you can choose to have future benefits offset the overpayment (usually at 50% of your weekly benefit amount). This way you still get some money while gradually paying it back.
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Mei Wong
•Thank you - I didn't know about the 50% option. That would be much better than losing everything. I'm going to gather all my financial documents this weekend and prepare a budget showing why I can't pay this back right now. Sounds like the hearing is my real chance to explain everything.
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GalacticGuardian
ESD is the absolute WORST!!! They did the same thing to me and then garnished my wages when I finally found a job!!! THE SYSTEM IS RIGGED AGAINST US!!! They make these "mistakes" on purpose to take money back from people who need it most.
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Fatima Al-Farsi
•While ESD definitely has problems, they can't garnish wages without multiple notices and opportunities to appeal or set up payment plans. Did you ignore notices or miss hearings? There are protections in place if you engage with the process.
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Giovanni Greco
I successfully appealed an $8,300 overpayment last year. The key was proving that I made a reasonable effort to comply with ESD's instructions. I brought printouts of all my weekly claim confirmations and highlighted the confusing language that led to my mistake. One suggestion that really helped me: request your complete claim file through a public records request before your hearing. This will show all the notes and communications in your case. I found that an ESD agent had actually noted my confusion about reporting requirements in their system, which supported my case that the error wasn't my fault.
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Mei Wong
•How do I request my claim file? That's a really good idea because I did call multiple times trying to clarify how to report my hours correctly.
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Sofia Torres
whatever you do dont wait until the last minute!! my freind thought he had more time and his deadline passed and then they started taking money from his tax returns
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Mei Wong
•Thanks for the warning! I'm definitely going to stay on top of all the deadlines and make sure I have everything ready for the hearing.
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