ESD hit me with $1900 overpayment notice - need advice on appeal & payment plans
Just checked my eServices account and got blindsided by an overpayment notice claiming I owe $1900 to ESD. They're saying I wasn't eligible for benefits during March-April 2025 because I supposedly didn't meet availability requirements, but that's completely wrong! I was actively looking for work the entire time and have all my job search logs to prove it. I immediately filed an appeal online but now I'm panicking about what happens next. If I lose the appeal, there's no way I can pay back $1900 all at once - I just started a new job that barely covers my rent. Does anyone know if ESD offers payment plans? And what can I expect during the appeal process? Do I need to gather specific documentation? This is stressing me out so bad right now.
18 comments
Romeo Barrett
Yes ESD does offer payment plans!!! When i got an overpayment last year (was about $2700 for me) I called them and they set me up with a 24 month plan. Was like $112/month which still sucked but better than paying it all at once. For your appeal you NEED to have copies of your job search logs from those weeks they're questioning. Also have any emails confirming job applications or interviews during that time. Good luck!!
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Issac Nightingale
•Thank you for the info! Did you have to call a specific department to set up the payment plan? And did they ask for any proof of income? I'm so worried they'll make the monthly payments too high for me to afford.
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Marina Hendrix
I went through something similar in January. For your appeal, make sure you gather: 1. All your job search logs with detailed information 2. Any email confirmations of applications submitted 3. Screenshots of job application confirmations 4. Any correspondence with potential employers 5. Your work availability schedule during the period in question The appeal process typically takes 4-6 weeks. You'll receive a hearing date with an Administrative Law Judge who will review your case. Be prepared to explain clearly why you believe the overpayment determination is incorrect. In my experience, if you have good documentation, you have a decent chance of winning. As for payment plans, yes, they're available if the appeal doesn't go your way. You'll need to call the Collections Unit at 866-697-4831. They can set up monthly payments based on your financial situation - typically ranging from 12-36 months.
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Justin Trejo
•this isn't always true, my cousin had perfect documentation and still lost her appeal because she missed ONE job search activity in ONE week and they made her pay back the whole month! the system is rigged against us regular people
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Alana Willis
The EXACT same thing happened to me last year!! They said i didnt report some income but i did and i had proof. make sure u save everything and take screenshots and bring it all to the hearing. the judge was actually really nice and listened to me and i won my appeal. dont give up!
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Issac Nightingale
•That gives me hope! How long did it take from when you filed the appeal until you got the hearing date? And did you have to attend in person or was it over the phone?
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Tyler Murphy
Hate to be that person but ESD is NEVER going to rule in your favor. I had an ironclad case with screenshots, emails, everything proving I was eligible and they still said I owed $3200. Then when I appealed, they scheduled my hearing during my work hours and wouldn't reschedule!! Total scam to take money from struggling people. The whole system is broken beyond repair.
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Marina Hendrix
•That's not entirely accurate. While the system can be frustrating, many appeals do succeed with proper documentation. The Office of Administrative Hearings (OAH) is separate from ESD and reviews cases independently. I've seen many claimants win their appeals when they have solid evidence. The key is being organized and clearly explaining why the determination was incorrect based on ESD's own rules.
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Sara Unger
Have you tried calling ESD to discuss the overpayment notice? Getting through to an actual person at ESD can help clarify why they determined you weren't eligible and might even resolve it without going through the entire appeal process. I've had success using Claimyr (claimyr.com) to get through to ESD when their lines were jammed - they have a service that helps you connect with an actual ESD agent. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Worth a shot before your appeal hearing, as sometimes these overpayment notices are just simple misunderstandings that an agent can fix on the spot.
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Alana Willis
•i used this service too!! totally worth it cuz i was calling ESD for 3 weeks straight and couldnt get thru. with claimyr i got to talk to someone in like 30 mins
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Butch Sledgehammer
Quick question - did your notice mention anything about waiver options? Sometimes ESD will waive overpayments if repayment would cause financial hardship. Worth checking if that was mentioned anywhere in the notice they sent you. Also, while your appeal is pending, you don't have to start making payments yet.
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Issac Nightingale
•I don't think it mentioned a waiver option specifically, but I'll double-check the notice. That would be amazing if I could get it waived. I definitely qualify for financial hardship - my new job is only part-time and I'm still trying to catch up on bills from when I was unemployed.
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Justin Trejo
my freind had a simlar thing happen and it turned out someone had STOLEN HIS IDENTITY and was claiming benefits in his name!!!! you should check ur credit report just to make sure thats not whats happening!!!
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Romeo Barrett
•That's actually a really good point. Identity theft with unemployment claims was super common during COVID and still happens. Definitely worth checking credit reports and making sure all the claims were actually filed by you!
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Marina Hendrix
One more tip about the appeal hearing - make sure you clearly understand which specific weeks ESD is questioning. Sometimes they'll only contest certain weeks but not others. You should receive documents before the hearing explaining their exact reasoning for the overpayment determination. Read this VERY carefully and prepare your evidence to directly address their specific concerns. Judges appreciate when you're organized and directly addressing the issues at hand rather than making general statements about your eligibility.
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Issac Nightingale
•Thank you so much for this advice. The notice mentions weeks ending March 15 through April 5, 2025. I'm going to organize all my job search logs and application confirmations for those specific weeks. Do you think I should also get statements from places I applied to confirming I submitted applications?
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Butch Sledgehammer
Just to add to what others have said - if you do end up having to repay, know that you can negotiate the monthly payment amount based on your financial situation. I ended up with a small overpayment last year ($750) and initially they wanted $150/month, but after I explained my situation, they reduced it to $50/month. Don't agree to a payment you can't afford.
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Issac Nightingale
•That's really good to know! I could probably manage about $50-75 per month right now. Did you have to provide proof of income and expenses when you negotiated the payment amount?
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