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ESD wants repayment despite 'not at fault' overpayment decision - anyone won their appeal?

I'm completely baffled by the ESD repayment process right now. Last month my claim from 2023 was reviewed and I received an official determination that I was 'not at fault' for a $5,800 overpayment that happened when my employer reported different hours than what I submitted. Great news, right? WRONG. Yesterday I got another letter saying I still have to repay the entire amount because I 'have the financial ability to repay' - which is ridiculous because I'm barely making ends meet at my part-time retail job! The letter mentioned something about my household income being sufficient but doesn't explain their calculation at all. I've already filed an appeal and have another hearing scheduled for next month, but I'm freaking out about this massive debt hanging over my head. Has anyone successfully appealed an overpayment after being found 'not at fault'? What documentation did you provide to prove financial hardship? The whole system feels designed to wear people down until they just give up and pay.

Mateo Gonzalez

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I successfully appealed my overpayment last year! Even after being found 'not at fault', ESD initially insisted I repay about $3,200. At the appeal hearing, I brought detailed documentation of my monthly expenses (rent receipts, utility bills, car payment, insurance, groceries, etc.) along with my bank statements and pay stubs from the last 3 months. The crucial thing was showing that my basic necessities exceeded my income. Be super specific in your financial documentation and make sure to show the hearing judge that repayment would cause significant hardship. The key is proving you can't repay without sacrificing essential needs like housing, food, or healthcare.

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MoonlightSonata

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Thank you so much for this detailed advice! Did you prepare a written statement for the judge? I'm worried I'll get flustered during the hearing and forget to mention important details.

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Nia Williams

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ESD is SUCH a joke honestly!!!! They do this ALL THE TIME - tell you its not your fault but then demand money anyway?? Like make it make sense!!! I had almost the EXACT same situation in feb and they wanted $7k back even tho they literally told me in writing I wasn't at fault. The whole system is desined to confuse ppl so they just give up and pay. DON'T GIVE IN!!

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Luca Ricci

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While I understand your frustration, this isn't entirely accurate. The determination of 'not at fault' and the waiver of repayment are actually two separate processes under ESD guidelines. Being found 'not at fault' makes you eligible to request a waiver, but doesn't automatically guarantee one. The second determination is based on whether repayment would cause 'extraordinary hardship' per WAC 192-220-030.

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Aisha Mohammed

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happened 2 me last yr. got the not at fault letter then they still wanted $4k. i gave up n just set up a payment plan for $50/month cuz i cldnt handle the stress anymore. the whole thing is rigged tbh

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MoonlightSonata

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I'm worried I'll end up in the same situation. This is so stressful! Did you try appealing before setting up the payment plan? I'm wondering if it's even worth going through another hearing.

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Luca Ricci

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I work with unemployment cases regularly, and here's something important to know: For the appeal hearing, you need to focus specifically on proving financial hardship using the standards in WAC 192-220-030. The fact that you were found 'not at fault' qualifies you to request a waiver, but you still need to demonstrate that repayment would cause 'extraordinary hardship.' Bring detailed monthly budget showing all expenses, recent bank statements, pay stubs, documentation of any debts/loans, and statements showing minimal savings if applicable. Be prepared to explain why repayment would impact your ability to afford basic necessities. The hearing judge will be specifically looking at whether you can make payments without sacrificing essentials like housing, utilities, food, medication, etc.

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MoonlightSonata

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This is incredibly helpful, thank you! I'll start gathering all these documents right away. Do you know if they look at just my income or my entire household income? The letter mentioned household income which seems unfair since the overpayment was just mine.

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Ethan Campbell

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I just went through this exact nightmare scenario! Found not-at-fault but still ordered to repay $4,200. The whole process took forever but I did eventually get the repayment fully waived. One tip nobody told me: make sure to clearly separate yourself and your expenses from your spouse's if you're married. I created a detailed spreadsheet showing what portions of our rent, utilities, groceries, etc. were covered by my income alone, and demonstrated that losing any portion of my current income to repayment would jeopardize my contribution to necessary expenses. This approach worked much better than my first hearing where I just presented our combined financial situation.

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MoonlightSonata

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That's brilliant! I wouldn't have thought to separate our expenses like that. We've always just pooled our money, but you're right that I should show what I personally contribute. Thank you for sharing what worked!

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Yuki Watanabe

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Have you tried calling ESD to ask for clarification on how they determined you have the ability to repay? I was in a similar situation last year, and I could never get through on the regular line. After weeks of trying, I found Claimyr (claimyr.com) which got me connected to an actual ESD agent within 30 minutes. They have a video demo showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent explained exactly what financial documentation I needed for my appeal and even noted on my account that I was planning to appeal based on financial hardship. It made a huge difference in my preparation, and my waiver was eventually approved.

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MoonlightSonata

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I've been trying to call them for days with no luck! I'll check out that service - I desperately need to ask someone about the calculation they used to determine I have 'ability to pay.' Thanks for the tip!

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Carmen Sanchez

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I'm wondering... did anybody notice how the ESD policy on these overpayments seems to have changed since the pandemic? I feel like before 2020 I never heard about people being found 'not at fault' but still having to repay. Now it seems super common. My cousin just went through something similar and she said her caseworker basically admitted they've been instructed to be much stricter on waivers because of the massive overpayments during the pandemic. Anyone else heard this?

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Nia Williams

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100% THIS!!! My neighbor works for ESD (not gonna say more so they don't get fired lol) but they told me the exact same thing - theres internal pressure to recoup as much $ as possible from pandemic benefits. They're targeting everyone even when it's THEIR MISTAKE!!

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Mateo Gonzalez

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One thing I recommend for your appeal: request all records ESD used to make their determination about your ability to repay. You have a right to see exactly what financial information they're basing this on. Sometimes they're working with outdated or incorrect information about your current financial situation. At your hearing, be sure to highlight any changes in your financial circumstances since the overpayment occurred - especially if your situation has worsened. Also, don't be afraid to get emotional (but still respectful) about the impact this repayment would have on your life. The judges are human and respond to genuine hardship stories.

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Aisha Mohammed

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this is good advice 👆 wish i'd known to ask for their records when i was fighting my case

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Ethan Campbell

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For my appeal hearing, I created a monthly budget spreadsheet that was really detailed - I listed every single expense down to Netflix and pet food. The judge actually complimented me on how thorough it was. I also brought screenshots of my bank account showing I had less than $500 in savings. Don't forget to include any medical expenses or debt payments! Another thing that helped was bringing documentation of any unusual expenses that might be coming up - in my case, my car needed major repairs, so I brought the estimate from the mechanic. The more specific you can be about your financial situation, the better your chances.

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MoonlightSonata

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This is such good advice - thank you for the level of detail! I'll definitely create a comprehensive spreadsheet with everything. I've never been good about budgeting before but this is certainly motivation to start. Did you bring physical copies of all your documentation to the hearing?

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