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Diego Fisher

ESD demanding $27,000 repayment after I won TWO appeals - how is this legal?

I'm at my wit's end with ESD and need advice from anyone who's been through this nightmare. Here's my situation: In January 2025, I was let go from my construction management job - the same day our county issued their emergency order. Suddenly had three kids at home doing remote learning while my partner worked essential healthcare shifts. I didn't immediately file for unemployment since it was a performance-related termination. After struggling for nearly 2 months, a coworker mentioned I might qualify for special pandemic benefits. Applied, and spent WEEKS getting through to ESD (literally 80+ calls). Finally got approved and received benefits starting 16 weeks after losing my job. Fast forward to now - due to some medical issues that left me hospitalized, I missed responding to several ESD information requests. They hit me with an overpayment notice for the ENTIRE claim period (about $36,500). I appealed, got a lawyer, and WON the appeal hearing this past spring. But apparently that first appeal only covered certain weeks? So they sent another overpayment notice, which I also appealed and WON AGAIN. My lawyer then had me submit an overpayment waiver form. Yesterday I got a letter saying they determined I'm "financially capable" of repaying and included a bill for $36,500! The letter basically ignores that I won both appeals! HOW IS THIS POSSIBLE? If a judge ruled I wasn't at fault, why am I still responsible for repayment? The entire appeal process seems pointless. I'm going to appeal again, but honestly feel like I'm trapped in an endless bureaucratic loop. Has anyone successfully fought an overpayment after winning appeals? Any tips for this next round of appeals?

I'm so sorry you're dealing with this! Unfortunately, winning an appeal and getting an overpayment waiver are two separate processes with ESD. When you win an appeal, it typically just establishes that you weren't fraudulent or at fault for the overpayment. The waiver process is about whether you have financial hardship that justifies forgiving the debt. One important thing to note: if your appeals determined you weren't at fault, make sure the overpayment is classified as a "non-fraud" overpayment on your notices. If it's still showing as fraud-related, that needs to be corrected immediately. For your next appeal, focus specifically on financial hardship. You'll need to document: - Your current income (or lack thereof) - All monthly expenses (housing, utilities, medical, childcare, etc.) - Any assets you have (savings, property, etc.) - Any medical conditions or special circumstances that affect your ability to work They use a fairly specific calculation to determine "financial capability" - so you need to show that repayment would cause genuine hardship.

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Diego Fisher

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Thank you for explaining this. The letter does say "non-fraud overpayment" so at least that part is correct. What's infuriating is that I already submitted extensive financial hardship documentation with my waiver request - medical bills from my hospitalization, mortgage statements showing I'm behind, utility shut-off notices, everything! They just seemed to ignore it all. Do I just submit the same documents again with the appeal? Should I add something else?

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omg this EXACT thing happned to my cousin!!! he won his apeal but still got stuck with like $15k bill. ESD is such a mess seriously. they just want their money back no matter what!!!

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Diego Fisher

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Did your cousin end up having to pay it back? Or did he find a way to get it resolved?

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he set up a payment plan for like $50/month which will take him like 25 years to pay off lol. but at least they stopped threatening collections and stuff

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There's a key distinction you need to understand here. An appeal ruling in your favor means you weren't at fault or fraudulent in receiving the benefits. However, that doesn't automatically mean you're exempt from repaying benefits that were technically paid in error. The waiver request is evaluated separately based on two factors: 1. Whether repayment would be "against equity and good conscience" 2. Whether you have financial ability to repay When appealing the waiver denial, focus specifically on RCW 50.20.190(2) which outlines the criteria for waiver approval. You'll need to demonstrate: - The overpayment was not your fault (which you've already proven) - That repayment would cause significant financial hardship - That your financial situation is unlikely to improve in the foreseeable future If your previous waiver application focused more on the unfairness aspect and less on detailed financial hardship, that might explain why it was denied. The new appeal should include a comprehensive financial statement with supporting documentation for all claims of hardship. Also, request an in-person hearing rather than a phone hearing if possible. It's harder for them to dismiss your situation when you're physically present.

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Diego Fisher

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This is incredibly helpful - thank you! I did include financial documents but didn't specifically reference that RCW code or frame my arguments around those exact criteria. I'll definitely structure my appeal differently this time. I didn't know I could request an in-person hearing either, so I'll absolutely do that.

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Emma Johnson

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this whole system is RIGGED against us!! i swear they make these processes so confusing on purpose so they can collect $$$ even when they know ur not at fault. its all about the money for them. they dont care if u have kids or medical bills or won ur appeal. i had something similar (smaller amount tho) and even with a lawyer i still had to pay back half of it. absolute garbage system.

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Diego Fisher

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It really does feel like a system designed to wear people down until they give up. Did you go through multiple appeals before settling for paying half? I'm trying to figure out if there's any point continuing to fight this.

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Emma Johnson

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yep i did 2 appeals and then negotiated the 50% thing through my lawyer. honestly it was just draining my mental health so badly i had to end it somehow. if u can keep fighting u should but i get why ppl give up

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Liam Brown

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I dealt with a similar situation last year and finally got my overpayment completely waived, but it took persistence. Here's what worked for me after multiple failed attempts: 1. I reached out to my state representative's office and explained my situation. Their constituent services team contacted ESD on my behalf which seemed to flag my case for closer review. 2. I submitted a more comprehensive financial hardship form with EVERY possible document - bank statements showing negative balances, medical bills, childcare expenses, rental agreement, utility bills, food expenses, etc. I also included a detailed narrative explaining why repayment would cause extreme hardship. 3. Most importantly - I was able to actually speak with an ESD agent who specialized in overpayment cases (not just the regular frontline agents). This was the game-changer. To get through to ESD directly, I used a service called Claimyr (claimyr.com) that helped me skip the wait times and connect with an actual agent. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 Once I finally got to speak with a higher-level specialist, they reviewed my case more thoroughly and recognized that while technically I had received benefits I wasn't eligible for, the financial hardship of repayment justified a full waiver. Don't give up - the system is frustrating but persistence can pay off!

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Diego Fisher

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Thank you for the detailed advice! I didn't think of contacting my state rep - that's brilliant. I'll check out that Claimyr service too because getting through to ESD has been nearly impossible. Did you have to pay anything upfront for the waiver, or did they just forgive the entire amount once approved?

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Liam Brown

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They forgave the entire amount - I didn't have to pay anything. The key was getting someone to actually review all my documentation in detail. Once I got through to that specialist, they could see the whole picture. Definitely try your state rep too - their caseworkers know how to navigate the system better than we do!

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Olivia Garcia

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ive been thru this exact thing and what nobody tells you is that winning an appeal just means they cant call it fraud. doesnt mean u dont have to pay it back! they have 2 separate systems - one for determining fault and one for determining if u have to pay. makes no sense but thats how it works my advice is try negotiating a payment plan for a tiny amount like $25 a month. they'll usually accept that and it keeps them from sending it to collections. they eventually might give up on collecting after a few years, happened to my brother

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Noah Lee

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This is correct. Washington's ESD and many other state unemployment systems have this frustrating separation between fault determination and repayment obligation. It stems from federal requirements about UI fund integrity. One important note: While ESD may accept a minimal payment plan, the debt doesn't disappear on its own. ESD can collect for up to 10 years, and they have mechanisms like wage garnishment, tax refund interception, and even property liens in extreme cases. They can also renew the collection period. The best approach is to formally address the issue through proper channels rather than hoping they'll forget about it. A proper waiver approval is the only guaranteed way to eliminate the debt completely.

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Noah Lee

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I'm a former employment law paralegal who's helped clients with this exact issue. Here's what many people don't realize: winning an appeal against an overpayment determination and getting an overpayment waiver are completely different processes under RCW 50.20. When you won your appeals, the judges determined you weren't at fault or didn't commit fraud in receiving the benefits. However, that doesn't automatically eliminate the overpayment itself. For the waiver request, ESD evaluates whether you can financially afford to repay and whether repayment would be "against equity and good conscience." They use specific financial guidelines for this assessment. For your next appeal, you need to include: 1. A detailed financial statement showing all income, expenses, assets, and debts 2. Documentation proving financial hardship (medical bills, past-due notices, etc.) 3. A clear explanation of why repayment would cause significant hardship 4. Future financial projections explaining why your situation isn't likely to improve soon 5. Reference to the specific circumstances that the judge already ruled on in your favor Also request a full conference record review from your previous appeal hearings to ensure all documentation is properly considered. Focus your argument on WAC 192-220-030, which outlines the equity and good conscience standards for waiver approval. This is different from the fault determination standards used in your previous appeals.

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Diego Fisher

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This is incredibly detailed and helpful. I didn't know about WAC 192-220-030 at all! I'll definitely include that in my appeal. For the future financial projections, should I just write up a statement about my job prospects, or is there a specific format ESD prefers for this? I really appreciate your expertise!

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Noah Lee

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For the financial projections, there's no specific ESD format, but I recommend creating a simple one-page document with these sections: 1. Current Employment Status (including any barriers to employment) 2. Industry Outlook (if your field has limited opportunities) 3. Health Limitations (if applicable) 4. Reasonable Monthly Income Projection 5. Fixed Expenses That Cannot Be Reduced Keep it factual rather than emotional. Include supporting documentation for any claims about health limitations or industry conditions. This approach has worked well for clients in similar situations. Also, make sure to submit your appeal within 30 days of the waiver denial notice to preserve all your rights!

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Ava Hernandez

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My sister had an overpayment of around $22k after the pandemic benefits ended. She won her appeal saying she wasn't at fault but still got stuck with the bill. She ended up having to set up a payment plan for like $50/month which basically means she'll be paying it forever. The whole system is ridiculous! By the way, has anybody tried contacting their state representatives about this stuff? I've heard sometimes they can help push things along with ESD?

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Yes, contacting your state representative can be very effective! Their constituent services staff often have established contacts within ESD who can review cases more thoroughly or expedite the process. When contacting them, provide a concise timeline of events, case numbers, and copies of key documents. Give them a signed authorization to discuss your case with ESD (they'll usually have a form for this). I've seen several cases where legislative involvement helped resolve difficult overpayment situations that seemed deadlocked in the regular appeal process. They can't guarantee a specific outcome, but they can often get your case in front of the right people.

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Isaac Wright

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I went through something very similar and it's absolutely maddening! What helped me was understanding that ESD has this bizarre two-track system - the appeal process determines fault/fraud, while the waiver process is purely about financial ability to repay. They're completely separate even though it makes no logical sense. A few things that made a difference in my case: - I got my state senator's office involved (seriously, call them!) - I resubmitted my waiver with way more documentation than I thought was necessary - Most importantly, I found out there's a difference between the standard waiver review and requesting a "conference" where you can actually speak to a decision-maker The conference option isn't well-publicized but you can request it in your appeal. Having someone actually listen to your situation rather than just reviewing paperwork on a checklist made all the difference for me. Also, make sure you're appealing the waiver denial and not just the overpayment itself - sounds like you might be mixing up the processes which is super easy to do since ESD doesn't explain any of this clearly. Don't give up! The system is designed to be confusing and exhausting, but persistence does pay off eventually.

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