Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

I've literally had NOTHING but problems with ESD processing claims. Filed on Sunday at 8am like clockwork for MONTHS and still had random delays. Sometimes Monday, sometimes Tuesday, sometimes Wednesday! No explanation ever given. Their system is GARBAGE and completely unpredictable. Don't count on that money until it's in your account!!!

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same here! one time my payment was randomly held for "adjudication" and took 3 weeks with no explanation! ESD is a total mess

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Just checking back - did your payment come through today? Most people should see their deposits by noon if everything processed correctly.

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YES! It came through around 9:30am! Made it to my first day with a full tank of gas. Thanks everyone for the reassurance and advice. This community is awesome!

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Update for anyone who might have this problem in the future: The payment was reprocessed after 6 business days. The incorrect bank rejected it after 4 days, then ESD took 2 more days to send it to my correct account. I did end up calling ESD (waited on hold for about 2 hours) just to make sure everything was on track. The representative confirmed they could see the rejected payment in their system and assured me it would automatically be reprocessed with my updated banking information. So if you're in this situation - be patient but persistent!

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glad it worked out for u! the waiting is the worst part

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Thank you for laying it out so clearly! One last question - do you know how long we need to keep these logs? The entire time we're on unemployment or longer?

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@OP - You should keep your job search logs for at least one year after your benefit year ends. ESD can audit your job search activities for quite some time after you receive benefits, so it's better to be safe.

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THE ESD SYSTEM IS BROKEN!!!!! This is like the 5th time this year they've had "processing delays" and meanwhile WE'RE the ones who have to explain to our landlords why rent is late!!! Did you know they FINE landlords for late mortgage payments but we're just supposed to wait patiently while ESD gets their act together?? I'm so SICK of this system that punishes the unemployed while the fat cats at ESD collect their guaranteed paychecks ON TIME every week!!!!

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While I understand your frustration, the delay is actually due to a system update that will make payments more secure and faster in the future. These technical updates are necessary but unfortunately can cause temporary disruptions. The agents at ESD are working overtime to resolve the issues as quickly as possible.

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UPDATE: My payment just hit my account this morning! For anyone else waiting, looks like they're starting to process them now. It was about 2.5 days later than normal but at least it came through before rent was due. Thanks everyone for your help and commiseration!

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Just checked and mine came through too! What a relief!

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Glad to hear it worked out! This is pretty typical with these processing delays - they tend to resolve within 2-3 days.

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how did u finally get thru to them?? been trying for days

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I ended up using that Claimyr service someone mentioned above. Normally I wouldn't try a third-party service, but I was desperate after not being able to get through for days. It worked - got a callback within about 40 minutes.

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try calling from a different phone number sometimes that helps or try the claims center for your specific region not just the main number. also make sure your calling during business hours some ppl dont realize they close at 4pm not 5

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One more tip - if you need to speak with someone about a denial specifically, you might want to consider starting the appeals process online through your eServices account. Once you file an appeal, you'll often get a call from an ESD representative to discuss your case before it goes to the formal hearing stage. This can be faster than trying to reach someone through the general phone line.

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That's really smart! I'll start the appeal today while I keep trying the phone. Thank you so much for all your help.

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One additional thing to keep in mind: Even if you decline this offer, you should continue applying for positions that pay closer to your previous wage. Document everything carefully - including why the specific position wasn't suitable (specifically the wage difference and your inability to meet basic financial obligations). If ESD questions you, having these records will be important. You can demonstrate that you're not simply declining work, but rather seeking employment that meets the suitable work criteria. As for interviews - they absolutely count toward your job search requirements regardless of outcome. Make sure to log all the details (company name, position, contact person, date, method of interview).

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This is really helpful, thank you. I've been keeping detailed notes of everything so far, including the salary discussions. I'll make sure to document exactly why I can't accept the lower wage (basically that it wouldn't cover my basic expenses). And I'll definitely continue applying for other positions in the meantime.

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Update: I decided to call ESD directly about the job offer situation after reading everyone's advice. After finally getting through, the agent confirmed that since I'm still in the first month of my claim, I can decline the position that pays 20% less than my previous job without losing benefits - as long as I continue my job search activities and properly document why I declined (which I did). Thank you all for the helpful advice!

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That's great news! Thanks for updating us. It's always best to get official confirmation directly from ESD. Good luck with your continued job search!

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awesome!! glad u got thru to them - thats usually the hardest part lol

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Quick update - I just got off the phone with ESD (yes, I was on hold forever). They confirmed it's a display issue affecting many accounts and they're working on a fix. They said if you received your payments in your bank account, everything is correct in their system. The representative mentioned they're hoping to have it fixed by next week.

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Thank you so much for following up about this! Really appreciate you taking the time to call and let us all know. That's a huge relief.

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i had this back in February... the whole system went crazy after they did that "upgrade"... anyone else notice how every time they "improve" the esd website something breaks? lol

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EVERY. SINGLE. TIME. 🤦‍♀️

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My daughter went through something similar in January. What no one tells you is that sometimes claims get randomly selected for additional verification as part of ESD's fraud prevention measures. It's not because you did anything wrong; they're just being extra cautious after all the fraud issues they had during COVID. BTW she also had a job separation issue and when her money finally came through, she got a letter explaining that her former employer had actually contested her claim but ESD ruled in her favor. Maybe something similar happened with yours?

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That's interesting about the fraud prevention - maybe that's why my ID was flagged. I worked for the same company for 4 years before they downsized our department, so I'm pretty sure my employer wouldn't contest it. But who knows what goes on behind the scenes!

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just checked my account and my payment went from pending to paid!!! checked my bank account and the money is there!! thx everyone for ur help!!

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That's amazing news! Fingers crossed mine follows the same timeline. Thanks for updating us!

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Update: I scheduled my appointment for tomorrow afternoon. Thanks everyone for the advice! I'm bringing my job offer letter, job search logs, and resume just to be safe. Will let you know how it goes in case anyone else finds themselves in this situation.

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Great move! I'm sure it'll go smoothly. They genuinely want to help with the transition back to employment, so try to use the appointment as an opportunity to ask any questions you might have about your benefits ending when you start your new job.

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Final update: Had my appointment today and it went fine! The specialist congratulated me on my job, verified my past job search activities, and gave me some info about transitioning off benefits. She said I still need to report my job offer on my weekly claim, but once I start working and report earnings, my claim will close naturally. Thanks again everyone!

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Glad it worked out! Congrats on the new job!

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