Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

For future reference, I always plan for a 1-2 day delay on any holiday week. ESD doesn't do a great job communicating this, but after being on unemployment for a few months I've learned to budget accordingly. The worst delays tend to be around major holidays like Thanksgiving and Christmas - those can sometimes push payments out by 3-4 days. I recommend keeping a small emergency buffer if possible for these situations. And definitely file your weekly claim as early as possible on Sunday to get the process started sooner.

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That's great advice, thank you. I just started unemployment last month so I'm still learning all the quirks of the system. Will definitely plan better for future holiday weeks!

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Is your claim in adjudication or regular UI status? That can affect timing too. My sister's payments are always delayed by at least an extra day when there's some adjudication item pending, even a minor one. Might be worth checking if there's anything else going on with your claim besides just the holiday timing.

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Mine's regular UI - no adjudication or issues showing. My payment actually just came through! But that's good to know about adjudication potentially causing extra delays.

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For anyone dealing with "Able and Available" adjudication specifically: make sure to upload any documentation you have to your eServices account under "Upload a Document." If your issue was related to illness, upload a doctor's note. If it was about travel, upload itinerary showing you've returned. This won't replace talking to a rep, but it can speed things up once you do connect with someone. I was in adjudication for "Able and Available" for 4 weeks in February. When I finally got through, the agent told me she could see my uploaded documents and that helped expedite my claim resolution. My payments started coming through about 3 days after that call.

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That's really helpful, thank you! I don't have a doctor's note since it was just a short illness and I didn't see a doctor, but I'll upload a statement explaining the situation. Much appreciated!

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Update on my experience: After using Claimyr to get through to ESD, they resolved my adjudication issue in one call. The agent told me they're currently experiencing a 25-day backlog for adjudication cases that don't get escalated by phone. So definitely worth trying to reach them directly rather than waiting for them to process your case in order.

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25 DAYS?! That's insane. I can't wait that long. I'm definitely going to try every method mentioned here to get through. Thank you everyone for the advice!

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If you ever need to speak directly with ESD about payment timing or other issues, I'd recommend trying Claimyr. I was stuck in payment pending for weeks and couldn't get through on the regular ESD phone line. Claimyr got me connected to an actual ESD agent in about 20 minutes. Their site is claimyr.com and they have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Much better than spending days hitting redial!

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Does that service actually work? I've been trying to call ESD for THREE DAYS about my adjudication and can't get through!!!

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Adding one more important detail: If you have urgent financial needs and your payment will be delayed due to a holiday, you might qualify for a hardship payment. You would need to call ESD and explain your situation (rent due, etc.). This isn't guaranteed, but in some cases, they can expedite payment processing. Keep in mind that hardship considerations are case-by-case, and you'll need to provide specific details about your financial emergency.

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I didn't know about hardship payments - that's really good to know! Fortunately, since I got my dates mixed up and August 2nd isn't actually a holiday, I should be fine. But I'll remember this for future reference. Thank you!

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I've helped several clients through the ESD appeals process, and while it's frustrating, there are some steps you can take: 1. File a hardship request with OAH specifically mentioning the eviction risk and having a minor child. Call 1-800-583-8271 and follow up with an email to oah@oah.wa.gov including your appeal number. 2. For immediate housing assistance, contact the Washington Homeowner Assistance Fund if you own your home, or the Department of Commerce's Eviction Rent Assistance Program (ERAP) if you rent. They have emergency funding specifically for people awaiting unemployment benefits. 3. Prepare for your appeal by organizing documentation that shows: - Your previous wage rate ($32/hr you mentioned) - The offered job's wage ($23/hr) - The distance to the new job (map printout showing 50 miles) - Calculation of gas/transportation costs - Any childcare complications the new schedule would create 4. Consider asking for a continuance if you get a hearing date but don't feel prepared. The good news is that refusing work due to substantial pay reduction AND excessive commute distance is commonly successful on appeal. The bad news is that the timeline is indeed 6-8 weeks currently before hearings are scheduled.

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This is excellent advice. I'd add that when contacting OAH for a hardship request, use the exact phrase "financial hardship expedite request" as this triggers a specific protocol. Also worth noting that if you get an unfavorable decision at the OAH level, you have 30 days to appeal to the Commissioner's Review Office, which can overturn OAH decisions.

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i know this isnt a solution but if u have family anywhere else maybe send ur daughter to stay with them until this is over? that way even if worst happens and u need to go to shelter she doesnt have to. just thinking what id do in ur shoes

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I wish that was an option but my parents passed away and my sister is overseas with the military. My daughter's dad isn't in the picture at all. We're kind of on our own here. But I appreciate the suggestion.

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this happened to me to. the letter was about some job search audit from 2020!! they claiming I didnt do enough job searches even tho the requirement was waived during covid??? make it make sense lol. such a joke.

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That's definitely incorrect. Job search requirements were officially waived from March 8, 2020 through July 4, 2021. If they're auditing job searches from that period, it's an error you can appeal. Make sure to reference the official emergency rules (WAC 192-140-005) in your response.

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UPDATE: Finally got through to ESD this morning after trying when they first opened! The letter was actually about potential identity theft - someone tried to file a new claim using my information, which triggered their security system. The rep helped me secure my account and file a fraud report. So glad I didn't ignore this! They said there's been a wave of fraud attempts targeting old Covid-era accounts. Everyone should check their accounts and make sure their contact info is up to date.

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Thanks for updating us! That's actually the third case I've heard about identity theft attempts triggering these notices. Glad you got it resolved and there wasn't an overpayment issue. For anyone else seeing this - definitely worth checking your account security and updating passwords if you haven't logged in since 2020.

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No problem! Yeah, the rep said they've seen hundreds of these cases in the last month alone. Apparently fraudsters are trying to use old account info that might have been exposed in data breaches. So scary!

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