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To answer your follow-up question - yes, you should still report job search activities for the days you weren't working at your new job. ESD requires you to meet the job search requirements for any week you're claiming benefits, even partial benefits. Since you've started working, you can actually list your successful job search that led to this position as one of your activities if it falls within the week you're claiming.
Just an update - I finally got my claim resolved using the Claimyr service that someone mentioned above. Got through to ESD in about 15 minutes after trying for DAYS on my own. The agent said I'd done everything right but there was a system flag on my account because my previous employer disputed something. Might be worth checking if you have anything similar going on with yours.
Thanks for the update! I ended up getting through to ESD and everything's been sorted out now. For anyone else reading this in the future - I did exactly what was suggested here (answered no to union questions, reported my exact work days and earnings) and received partial benefits for the days I wasn't working. The system calculated everything correctly.
Just curious - did you select "laid off" as your reason for separation from your current job? Sometimes people accidentally select the wrong reason which creates unnecessary adjudication.
One more thing to note - if your claim goes to adjudication, you'll likely receive a fact-finding interview request. This could be a phone call or questionnaire. Be completely honest, but frame your reasons clearly. For the job after your father's passing, emphasize the emotional impact and inability to perform work duties effectively. For the job you left for better opportunities, detail the specific improvements in pay, benefits, and working conditions. Most importantly, respond to ALL ESD communications promptly. Missing a fact-finding deadline can result in automatic denial.
Thank you for this advice! I'll keep a close eye on my mail and ESD account for any communications. If they do schedule a fact-finding interview, is it usually by phone or in person?
Most fact-finding interviews are conducted by phone. They'll schedule a specific date and time window when an adjudicator will call you. Make sure your phone accepts calls from unknown/blocked numbers during that time. If you miss the call, they typically try one more time before making a decision based on available information.
When is your appeal hearing scheduled? Make sure you have all your documents ready at least 3 days before! And yes keep filing those weekly claims or you'll lose those weeks even if you win the appeal.
Based on the additional details you've shared, I think your strongest appeal argument would be: 1. You were laid off first (provide documentation) 2. You moved for a qualifying family reason (partner's job) 3. You've been actively looking for work in your new location Also, contact the Office of Administrative Hearings (OAH) directly if you don't hear about your hearing date within 3 weeks. Sometimes appeals get lost in the system. Their number is different from the regular ESD line. Be prepared for specific questions about your job search efforts in your new location. The judge will want to know you've been actively seeking work since moving.
This whole system is DESIGNED TO BE CONFUSING!! They make these 'errors' on purpose so people give up claiming. I had THREE different ESD agents tell me THREE different ways to report holiday pay for WorkShare. One said report as worked hours, one said report as holiday pay, and one said don't report it at all!!! How are we supposed to know what's right when even THEY don't know?!?!
While I understand your frustration, the confusion is more likely due to WorkShare being a relatively specialized program that not all agents are equally trained on. The official ESD policy is clear: holiday pay should be reported as holiday pay, not hours worked. It affects your benefit calculation differently. If you encounter an agent who seems unsure, ask to speak with a WorkShare specialist specifically.
My company uses WorkShare too and I just went through this exact problem last month! What worked for me was leaving a detailed message in their eServices portal explaining the holiday pay situation. They responded within 3 days and manually processed my claim. Might be worth trying while you're also attempting to call.
GamerGirl99
mine is late too but i'm on standby status so i don't have to do job search i wonder if that makes a difference? anyone else on standby having delays?
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Javier Morales
•Standby status shouldn't affect payment timing. The processing timeframes should be the same regardless of whether you're on standby or doing regular job search activities. It sounds like there might be a broader processing delay at ESD this week based on multiple reports.
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Paolo Bianchi
UPDATE: It finally processed and I got paid. It was just a day later than normal. Thanks everyone for the reassurance and suggestions! I was getting worried for nothing. For anyone else experiencing delays, it seems like it's just taking ESD a bit longer than usual this week.
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Olivia Clark
•Just got mine too FINALLY! Still annoying they can't be consistent. Glad you got your payment!
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Yara Assad
•thx for the update! good 2 know its working now
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