my neighbor had something similar happen and what got her through the long wait for benefits was calling her utility companies, landlord, etc and explaining the situation. lots of places have hardship programs if you're waiting for unemployment to kick in. might be worth looking into before you're in a desperate situation?

One important thing to know is that if your employer contests your claim, ESD will schedule a fact-finding interview. This is when both you and your employer present your side of the story. Many people miss these calls because ESD often only gives a few days' notice, and if you miss it, your claim could be denied automatically. Once you file, check your ESD account and messages DAILY and answer any ESD phone calls even if you don't recognize the number. They often call from unmarked or blocked numbers. If you miss their call, there's usually no easy way to reschedule and it can add weeks to your claim processing time.

Update to my earlier comment: Since you mentioned you're having trouble getting through on the phone, here are some additional tips: 1. Call right when they open at 8:00 AM (be dialing at 7:59) 2. If that doesn't work, try between 4:30-5:00 PM when call volumes sometimes drop 3. Use the online message center in your eServices account - specifically mention that you can prove your job search activities were entered correctly 4. If you have a WorkSource office nearby, visit in person as they sometimes can help resolve issues like this It's important to be persistent as this type of hold won't typically resolve itself without intervention. When you do reach someone, ask them to notate your account showing they've verified your job search activities to prevent this from happening again in future weeks.

any update? did u get thru to them?? im curious what happened cuz im worried this could happen to me too

I waited 9 WEEKS for my claim to move!!! Governor's office was no help at all for me. What finally worked was I sent a message through eServices every single day for a week straight, each time adding "Day X of message attempts" in the subject line. On day 7 someone finally called me. The squeaky wheel gets the grease sometimes!

One more thing - when you call the Governor's office, ask them to create a "constituent services case number" for your inquiry. That way you can reference this case number in follow-up calls, which shows you're serious and keeping track. Follow up after 3-5 business days if you don't hear anything from ESD. The system works, but sometimes you need to be persistent and methodical.

Update: I talked with my attorney again and we're definitely going to file the waiver request. She says even though the decision says it can't be waived, that only applies to the appeal itself, not to the separate waiver process. I'll gather all my financial documents and proof that I reported correctly to include with the request. Thanks everyone for sharing your experiences - it's given me hope that this might work out after all!

Sorta off topic but did your lawyer charge a lot to help with the ESD stuff? My husband is dealing with a similar issue ($4800 overpayment) and we're wondering if hiring an attorney is worth it or if we should just handle it ourselves.

One important thing to note - if the pandemic waiver is approved, ESD should return any money they've intercepted from tax refunds. But the timeline is unpredictable. I've seen it take anywhere from 2-8 months after waiver approval for refunds to be processed. Make sure you keep documentation of everything, including your tax returns and any communication from ESD about the waiver.

Thank you everyone for the advice! We've decided to file separately this year to protect my refund, even though it'll cost us some tax benefits. We'll keep pursuing the pandemic waiver for his overpayment, but at least this way we'll have my refund for our immediate needs. I'm documenting EVERYTHING in case we need to fight for his refund later. This system is so frustrating!