In my experience working with unemployment claims, minor errors like selecting the wrong state are not typically cause for concern IF the wage information is correct. The ESD system is primarily concerned with accurate wage reporting since that affects your benefit amount. That said, there are two approaches you can take: 1) Call ESD to report the error and request a correction. This is the most technically correct approach. 2) Document your error (screenshot, notes with date/time) and keep it for your records, but don't take further action unless ESD contacts you. The system will likely reconcile this automatically when your employer files their quarterly wage reports. If there's a discrepancy that raises flags, ESD will contact you for clarification.

Make sure you keep track of ALL your communications with ESD!!!! I learned this the hard way - take screenshots, write down claim ID numbers, names of reps you speak with, dates/times, EVERYTHING. Their system is so messed up sometimes that if you need to prove you tried to correct something, you'll need detailed records.

Since no one has mentioned it yet - there's also a minimum earnings threshold to qualify for ANY unemployment benefits in Washington. For 2025, you need to have earned at least $3,875 in your base year (which is the first 4 of the last 5 completed calendar quarters before you file). Also, your weekly benefit amount is calculated as roughly 1/25 of what you earned in your highest-earning quarter of the base year, up to the maximum benefit amount of $1,125 per week. When you apply, make sure to explain that your hours reduction is temporary but significant enough to impact your financial stability. You should qualify if the reduction is substantial compared to your normal schedule.

Don't forget you'll still need to pay taxes on unemployment benefits! I learned that the hard way last year... ouch! You can have ESD withhold 10% for federal taxes which I'd recommend.

Update: My payment just switched from 'processing-web' to 'paid' this morning! Took 4 business days total. The funds should be in my account tomorrow according to the payment details. Looks like it just needed extra processing time for some reason.

I just wanted to share an update - my claim that was stuck in 'processing-web' finally moved to 'paid' status today, after 5 business days. I never received any explanation for the delay, but the payment amount looks correct. Hope this helps anyone else experiencing similar delays!

I filed by phone too back in January lol and mine was stuck for like 2 weeks but then suddenly changed to processing and then approved all in one day... had a friend who works at WorkSource who told me that sometimes the IVR claims get batched together and processed all at once instead of continuously like the online ones... so maybe yours is in a batch that hasn't been processed yet?

just wanted to update... called 23 times this morning and FINALLY got through!!! rep said my claim was actually approved 2 weeks ago but status never updated!!! getting all my backpay this week!!! hang in there!

Not for nothin but why did you even TELL them about the retail job??? If you didnt work there long enough to qualify anyway you coulda just left it off your application. Thats what my brother did and he got approved no problem.

I just submitted my appeal online. Now the waiting game begins... thanks everyone for the advice. I'm still calling ESD every day hoping to get through to someone who can help speed things up. Will update when I have news.