ESD ID verification delays & quit jobs from last year affecting my new claim?
Just filed a new unemployment claim and I'm already stressing about two things: 1) I had to go through identity verification and uploaded pics of myself holding my license and passport. Anyone know how long ESD takes to process this? I'm worried I'll be stuck waiting forever. 2) During my base year, I quit two jobs back in March and April 2024. The first one I was only at for a week - I had been laid off from my previous position, but my dad passed away unexpectedly and I just wasn't emotionally ready to work. The second job I quit because I found better employment. Now I've been laid off from a completely different company. Will those voluntary quits from nearly a year ago mess up my current claim? According to the eligibility checker, I worked enough hours during my base year to qualify. I explained everything in the claim form about why I quit those positions, but I'm worried they'll deny me. Do I need to provide a death certificate for my dad? Mostly I'm concerned about how long all this will take to sort out. I need unemployment to pay bills while I job search. Anyone deal with a similar situation?
21 comments


Ava Harris
For the ID verification, it usually takes 2-4 business days if everything was submitted correctly. Make sure the photos are clear and all information is legible. If it takes longer than a week, you should contact ESD. Regarding the job separations, quitting jobs within your base year can potentially affect your claim. ESD will investigate each separation to determine if you had "good cause" to quit. A death in the family is typically considered good cause, but they may require documentation. Having found a better job is more complex - it depends on specific details of the situation. If adjudication is needed for those separations, it could take 3-5 weeks to resolve. During this time, you should continue filing your weekly claims. If approved, you'll receive back payments.
0 coins
Chloe Delgado
•Thank you for the info! 3-5 weeks sounds brutal when bills are due... I'm hoping the ID verification goes quickly at least. Do they notify you when ID verification is complete or do I just keep checking my account?
0 coins
Jacob Lee
DONT PANIC YET! when my brother died last yr i had a similar situation. the death in family thing is usually considered good reason to quit a job even without documentation. they might ask for more details but i didnt need to provide anything official. the other quit for better job tho might get complicated, depends if the new job was SIGNIFICANTLY better (pay, hours, etc
0 coins
Chloe Delgado
•That's somewhat reassuring, thank you. The second job I quit paid about 20% more and had benefits whereas the first one didn't. Hopefully that's considered significant enough.
0 coins
Emily Thompson
I just went through the ID verification last month. Took them 6 days to verify mine, and yep, they don't notify you! You just have to keep checking your account. So annoying. Good luck with everything else too, sorry about your dad.
0 coins
Chloe Delgado
•Thanks for the sympathy and info. 6 days isn't terrible I guess, but wish they'd send an email or something when it's done.
0 coins
Sophie Hernandez
The quit jobs will definitely trigger adjudication, which means your claim will be assigned to an adjudicator who has to investigate each separation. They'll contact both former employers to verify your reasons for leaving. This is where delays happen - sometimes employers don't respond promptly. The death of your father should qualify as good cause, especially since it was so recent after taking the job. A death certificate would help but isn't always required - they might accept an obituary or funeral program. For the second quit, it depends on whether you had a "compelling reason" to leave. Better wages alone isn't always sufficient - it usually needs to be significantly better (like 20%+ increase) or include major benefits the previous job lacked. Unfortunately, adjudication backlog at ESD is pretty bad right now. I'd be prepared to wait 4-6 weeks for a decision.
0 coins
Chloe Delgado
•That's really helpful, thank you. The second job was actually about a 20% pay increase plus health benefits that the previous job didn't offer, so hopefully that helps my case. The waiting is going to be tough though.
0 coins
Daniela Rossi
after my layoff last month i couldnt get thru to ESD at all for days!!!! needed to ask about similar issues. i finally used a service called claimyr.com that got me past the phone queue and connected to an agent. they have a video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 it worked and i found out that good cause for quiting has specific definitions. the agent explained everything and gave me peace of mind. might be worth checking out if you get stuck waiting too long.
0 coins
Jacob Lee
•does that actually work? the esd phone system is the WORST!!1!
0 coins
Daniela Rossi
•yea it does! saved me hours of redial hell. they connect you usually within an hour instead of days of trying.
0 coins
Ryan Kim
I had a similarly complicated claim last year with multiple employers. Here's what you should do right now to help your case: 1. Gather documentation about your father's passing - an obituary is usually sufficient. ESD often doesn't ask for it, but being prepared helps. 2. Document the improvements at the job you left for - exact pay difference, benefits comparison, etc. 3. Continue filing weekly claims EVEN WHILE waiting for adjudication. Many people forget this step and lose benefits. 4. If you haven't already, make sure you're fulfilling the 3 job search activities each week and documenting them properly. In my experience, death of a family member is one of the few "automatic" good causes for leaving employment that rarely gets contested. The job improvement quit might be more problematic, but if it was substantial improvement you should be okay.
0 coins
Chloe Delgado
•This is extremely helpful, thank you! I'll start gathering everything now so I'm prepared. And I'm definitely staying on top of those weekly claims and job search activities.
0 coins
Zoe Walker
The system is BROKEN. I had to wait TWO MONTHS in adjudication hell because of a job I quit 10 months before my claim. They'll make you jump through a million hoops and then probably deny you anyway. I appealed and won but it took forever. The whole system is designed to wear you down so you give up!!!!
0 coins
Sophie Hernandez
•While adjudication can definitely take time, most legitimate claims with good cause reasons are eventually approved. The system is slow but it does work for those with qualifying circumstances. Death in immediate family is one of the strongest good cause reasons recognized by ESD.
0 coins
Zoe Walker
•Oh please. Tell that to someone who didn't waste 2 months with no income waiting for them to "process" a simple claim. They're deliberately understaffed to save money by delaying benefits!
0 coins
Emily Thompson
Just curious - did you select "laid off" as your reason for separation from your current job? Sometimes people accidentally select the wrong reason which creates unnecessary adjudication.
0 coins
Chloe Delgado
•Yes, I definitely selected "laid off due to lack of work" for my current job. The two quits were from jobs earlier in my base year, and I definitely marked those as quits with explanations.
0 coins
Ava Harris
One more thing to note - if your claim goes to adjudication, you'll likely receive a fact-finding interview request. This could be a phone call or questionnaire. Be completely honest, but frame your reasons clearly. For the job after your father's passing, emphasize the emotional impact and inability to perform work duties effectively. For the job you left for better opportunities, detail the specific improvements in pay, benefits, and working conditions. Most importantly, respond to ALL ESD communications promptly. Missing a fact-finding deadline can result in automatic denial.
0 coins
Chloe Delgado
•Thank you for this advice! I'll keep a close eye on my mail and ESD account for any communications. If they do schedule a fact-finding interview, is it usually by phone or in person?
0 coins
Ava Harris
•Most fact-finding interviews are conducted by phone. They'll schedule a specific date and time window when an adjudicator will call you. Make sure your phone accepts calls from unknown/blocked numbers during that time. If you miss the call, they typically try one more time before making a decision based on available information.
0 coins