Claim switched to new benefit year but showing insufficient hours (601/680) - will December quarter update fix this?
I'm really confused about what's happening with my unemployment claim. I had steady employment for 15 years before filing for unemployment last year. Used most of my benefits (left about 6 weeks unused), then found a job and worked for just over 5 months before being laid off again. When I reapplied for unemployment, the first 3 weeks processed under my old claim. Then suddenly everything changed - my claim flipped to what seems like a new benefit year? Now the system is telling me I don't have enough hours to qualify (shows 601 hours but says I need 680). The really frustrating part is the system is only showing ONE quarter of my recent work history, not the full time I worked at my last job. If it would include the next quarter (which should be happening in December?), I'd definitely meet the 680 hour requirement. Does anyone know if ESD automatically updates this in December to include my additional work hours? Or do I need to do something special? Those first 3 weeks are still in pending status too. This is getting stressful as I'm thinking I might need to change careers entirely, but need some income while figuring that out.
18 comments
Diego Vargas
This is a common issue with how ESD handles benefit years and base periods. What's happening is that when your old claim had benefits remaining, they first put you on that claim (those 3 weeks). But then they did a review and determined you might qualify for a new benefit year. The way ESD calculates qualification is using your "base period" - which is the first 4 of the last 5 completed calendar quarters before you apply. Since we're still in Q4 of 2025, your base period would only include work through Q2 of 2025. The hours from Q3 won't count until January 2026 when Q3 becomes part of your base period. You have a few options: 1. If you think there's a mistake in their hour calculation for the quarters they ARE using, you can appeal 2. You can wait until January when the Q3 hours will be included 3. If you had any unreported hours (like paid training, etc.) during those quarters, you can submit evidence of those Unfortunately, ESD won't automatically "roll over" to include new quarters - you would need to file a new application in January when the base period changes.
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Chloe Anderson
•Thank you for such a detailed explanation! That makes more sense now. Since my 601 hours are so close to the 680 requirement, do you think it's worth trying to appeal? I'm worried about waiting until January with no income. The first 3 weeks that were processed under my old claim are still pending - any idea why those haven't been paid out yet?
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Anastasia Fedorov
The same exact thing happened to me last year! ESD's system is SO FRUSTRATING when it comes to transitioning between claims. Those first 3 weeks are probably pending because they're trying to figure out which claim they should be paid under. I ended up having to CALL ESD about 50 times before I finally got through to someone who could explain what was happening with my claim. They were actually able to manually review my hours and found some that weren't being counted correctly. Def don't give up - if you're only 79 hours short, there might be something they missed!
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StarStrider
•I spent 2 weeks trying to call ESD when this happened to me. Impossible to get through! I finally used this service called Claimyr (claimyr.com) that got me connected to an ESD agent in about 20 minutes. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3. Saved me hours of redial frustration when I really needed to talk to someone about my base period calculation.
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Sean Doyle
ur not actually supposed to get paid for those 3 weeks if u dont qualify for a new benefit year. thats why theyre pending. ESD system pays u then figures out later if u should have gotten the $$. happened to me and they made me pay back 2 weeks later cuz they said i didnt qualify. just fyi
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Zara Rashid
•That's not entirely accurate. If there were weeks remaining on the previous claim, the claimant is entitled to those weeks even if they don't qualify for a new benefit year. What you experienced might have been different if you had exhausted your previous claim completely.
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Chloe Anderson
So I did some more digging in my paperwork. Looks like I actually worked 637 hours, not 601 as they're showing. That's still short of 680, but closer. Would it be worth appealing just based on that? Also, does anyone know if I can apply for any hardship extensions or something while waiting for January?
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Luca Romano
•DEFINITELY appeal if you have proof of more hours! Even if it doesn't get you to 680, start the process now. Sometimes appeals take weeks, and if they find even more hours in their review, you might hit the threshold. While waiting, check out WorkSource for job search help and possibly training programs. Also apply for other assistance like SNAP benefits if needed. Don't wait until January - be proactive now.
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Nia Jackson
The whole ESD system is RIGGED against workers!!!! I had almost the EXACT same situation last year and they made me wait 7 WEEKS with NO INCOME before they figured it out. Even my state rep couldn't help speed things up. They don't care that people have bills and families!!! And just wait until you finally qualify again - they'll probably put you through ID verification HELL for another 3-4 weeks. The system is deliberately designed to make people give up. Document EVERYTHING. Every call, every message, every penny they owe you. You'll need it.
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Diego Vargas
•While I understand your frustration, the base period calculation is actually set by state law, not ESD policy. It's designed to ensure claimants have recent attachment to the workforce. The pending status can certainly be frustrating, but there are legitimate verification steps they must follow. I'd recommend focusing on the appeal process and gathering documentation rather than assuming bad intentions.
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Zara Rashid
A quick point about those first 3 weeks that are pending: If you had remaining benefits on your previous claim, you should be entitled to those regardless of whether you qualify for a new benefit year. However, there's something called the "lag quarter" issue that might be causing your problem. When you reapplied, if your previous benefit year had already ended, ESD would evaluate you for a new claim. The formula they use is: 1. They look at the first 4 of the last 5 completed calendar quarters 2. You need 680 hours across those quarters 3. The most recent completed quarter when you applied is the "lag quarter" If your 5-month job crossed between quarters, some of those hours might be in the lag quarter that isn't counted yet. I recommend requesting a detailed monetary determination to see exactly which quarters and hours they're counting. Then you can appeal with evidence if needed.
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Chloe Anderson
•This is really helpful! I think you're right about the lag quarter issue. I worked from late May through October, so that would spread across Q2 and Q3. I'll request that monetary determination report tomorrow.
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Mateo Hernandez
my cousin had this problem and she just applied at amazon while waiting for january cuz they hire anyone lol. maybe try that if u need $$ now?
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Chloe Anderson
•Not a bad idea for short-term work. I've heard their warehouses are tough but at least it's something. I'll check their job site today.
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Luca Romano
Here's what I suggest based on helping several people through similar situations: 1. First, file an appeal specifically about the hour calculation. Bring any evidence showing more hours worked (paystubs, timesheets, etc). 2. Contact your State Representative's office. They have liaisons who can often get answers from ESD much faster than you can alone. 3. For those original 3 weeks showing as pending: call ESD specifically about those. They might be able to release those payments since they're from your previous claim that you were eligible for. 4. Don't wait until January to file a new claim - mark your calendar for exactly January 1st, 2026 and apply that day to include Q3 hours. 5. In the meantime, register with WorkSource immediately. They can help with job search and might know of short-term opportunities while you wait. The system is frustrating but navigable with persistence!
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Chloe Anderson
•This is such a comprehensive plan - thank you! I'll start with the appeal tomorrow and contact my rep's office. I didn't realize they could help with ESD issues.
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Anastasia Fedorov
Did you submit ALL your paystubs when you reapplied? I found out that my employer didn't report all my hours to ESD correctly, which is why my hours were short. If you have paystubs showing more hours than what ESD is counting, definitely appeal and submit those documents. Also - about changing careers - WorkSource has some great retraining programs that can even extend your benefits while you learn a new skill. Worth looking into!
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Chloe Anderson
•I think I did submit everything, but now I'm not 100% sure. Going to double-check all my records tonight. That WorkSource retraining program sounds perfect for my situation - do you know if I need to qualify for regular unemployment first before I can get into their programs?
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