< Back to Washington Unemployment

Will ESD pay 11 weeks of backpay after identity verification issues from previous claim?

I'm trying to figure out if I can get backpay for a previous unemployment claim. During 2020, I was receiving benefits when I changed banks. After updating my direct deposit info, ESD suddenly required identity verification. I couldn't get my SS card at that time (DMV was backed up for months), but I kept filing weekly claims for about 11 weeks hoping they'd eventually process when I could verify. I ended up finding a job before resolving it. Fast forward to now (2025), I'm unemployed again and just started a new claim. I've successfully verified my identity this time through ID.me. My question is: can I somehow get those 11 weeks of unpaid benefits from my previous claim now that my identity is verified? It's about $5,900 total that I never received even though I filed everything on time each week. Has anyone dealt with something similar or know if there's a time limit for resolving past claims?

Unfortunately, I think you're out of luck. ESD has a strict 30-day window for appealing claim decisions, and it sounds like you're well beyond that timeframe. Identity verification holds are considered a denial of benefits that require appeal. Since you're talking about payments from 2020 and it's now 2025, that ship has probably sailed. You could try contacting ESD directly, but I'd be surprised if they retroactively paid those weeks after so much time has passed.

0 coins

Aidan Percy

•

Thanks for the response. I was worried about that. Is there any special process for requesting backpay in unusual circumstances? I never actually received a formal denial letter - the system just showed 'pending identity verification' for months.

0 coins

Norman Fraser

•

have you checked ur eServices account? sometimes old weekly claims show up there with status. might say if they were denied or still pending. worth checking b4 u give up!

0 coins

Aidan Percy

•

Good idea! I just checked and they all show as "disqualified - identity verification needed" status. At least now I know for sure what happened to them.

0 coins

Kendrick Webb

•

I had a similar issue but mine was only for 3 weeks. Even though I verified my identity later, ESD told me I was SOL because I didn't appeal within their timeframe!!! It's SO FRUSTRATING because they never clearly explained that we needed to formally appeal the identity verification holds. I thought like you that they would just process them once verified. The whole system is designed to make us give up!!

0 coins

Hattie Carson

•

Same thing happened to my roommate! He was waiting for his passport to come in for verification and by the time he got everything sorted out, they said it was too late. The ESD website is so confusing about what counts as a "decision" that needs appealing vs what's just "pending."

0 coins

Destiny Bryant

•

While others are correct that there's typically a 30-day appeal window, there is a concept called "good cause" for late appeals. If you can demonstrate that you had a valid reason for not appealing within the timeframe (like not receiving clear notice that you needed to appeal), you might have a chance. You would need to: 1. File a late appeal with the Office of Administrative Hearings (OAH) 2. Explain in detail why you didn't appeal earlier (lack of clear notification, confusion about the process, etc.) 3. Provide all documentation showing you continued filing claims during that period 4. Emphasize that you never received explicit denial notices that would trigger the appeal timeframe It's definitely an uphill battle after 5 years, but not technically impossible if you can show good cause for the delay.

0 coins

Aidan Percy

•

Thank you for this detailed information! This is really helpful. I never received any notice saying I needed to appeal - the claims just sat in pending status. I'll try filing the late appeal and see what happens. Do you know if there's a specific form for this?

0 coins

Dyllan Nantx

•

Trying to reach ESD about this will be a nightmare - I spent 6 weeks calling daily about my adjudication and never got through. I finally used a service called Claimyr (claimyr.com) that got me connected to an actual ESD agent within an hour. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 I'd definitely recommend using something like this for your situation because you'll need to talk to a higher-level specialist about these old claims, not just the regular frontline agents. Regular methods will probably get you nowhere after this much time has passed.

0 coins

Aidan Percy

•

Thanks for the recommendation! I've been trying to call for the past three days with no luck. I'll check out that service because I definitely need to speak with someone who can actually look into my specific situation.

0 coins

wait im confused... why did you wait 5 YEARS to try to get this money??? not trying to be rude but that seems like a really long time to let thousands of dollars just sit there without following up?

0 coins

Aidan Percy

•

Fair question. I did try to resolve it back then by uploading documents and calling, but the verification system was overwhelmed. After I got a job, I figured I'd deal with it later when things calmed down. Then honestly I just got busy with life and it fell off my radar until now when I needed to file again.

0 coins

Quick update to my earlier comment - I just remembered something that might help. During the pandemic, ESD was swamped and made a lot of procedural errors. If you can show that you never received proper notification about the identity verification denial (like proof they sent it to an old address or never sent it at all), you might have a case for what's called "equitable tolling" - basically arguing that the appeal deadline should be extended because you weren't properly notified. Still a long shot after this much time, but worth mentioning to OAH if you file that late appeal.

0 coins

Aidan Percy

•

That's really good to know! I definitely never received any formal notification - either by mail or in my eServices account - saying my claims were officially denied. Everything just showed as pending verification. This gives me a bit more hope.

0 coins

Kendrick Webb

•

This makes me so angry for you! They make the process INTENTIONALLY CONFUSING! Everyone saying "you should have appealed" doesn't get that ESD never clearly tells you WHEN something becomes appealable vs when it's just "in process." It's not like they send a bright red letter saying "THIS IS YOUR FORMAL DENIAL, APPEAL NOW OR LOSE FOREVER." I hope you get your money but prepare to fight hard because they use these technicalities to avoid paying legitimate claims!!!

0 coins

Hattie Carson

•

Exactly! And during the pandemic it was 10x worse. The rules kept changing, the website was constantly crashing, and getting actual human help was basically impossible. I think they should be more flexible about pandemic-era claims.

0 coins

Destiny Bryant

•

One more tip - if you do pursue this, be extremely specific in documenting the timeline. Write out exactly when you filed each week, what the status showed, what communications you received (or didn't receive), and any attempts you made to resolve the issue. The more detailed your documentation, the better chance you have with a late appeal. Also, if you get denied at the OAH level, remember you can appeal to the Commissioner's Review Office and then to Superior Court if necessary. Each level gives you another chance to make your case.

0 coins

Aidan Percy

•

I really appreciate this advice. I'm going to start putting together a detailed timeline tonight with screenshots from my eServices account showing the continuous "pending verification" status. I'll also check my email archives for any communication from that period. Thank you!

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
6,807 users helped today