Washington Unemployment

Can't reach Washington Unemployment? Claimyr connects you to a live ESD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

i tried calling 37 times yesterday no joke

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Unfortunately, the ESD phone lines are overwhelmed right now. The best times to call are Tuesday-Thursday right when they open (8am) or between 4-5pm when call volume sometimes drops a bit. Mondays and Fridays are typically the worst days to get through.

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Update: I tried that Claimyr service and it actually worked! Got a call back from ESD within 2 hours. The agent said my claim was delayed because of the severance calculation, but since I've been waiting 4+ weeks already, she expedited it. Should be processed within 3-5 business days. Thanks for all the advice everyone!

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nice! did they tell you why they dont just TELL PEOPLE this information in the first place instead of making everyone guess?? would save everyone so much stress

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i got this message to but didnt even notice til i saw your post lol. i just file anyway and got paid like normal so i think its fine.

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When I first started on unemployment last year I got so confused about when weeks begin and end! I remember submitting for the wrong week and having to call and sort it all out. Such a pain! But yeah, this is definitely just an error in their messaging. The actual claim period should be correct when you go to file.

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The whole system is just needlessly complicated. Why can't they just say "file for January 26-February 1" instead of "the week beginning/ending on" language? Would make it so much clearer for everyone.

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Don't expect anything to happen QUICKLY with ESD! Even if you're 100% eligible, if your claim hits adjudication, they'll make you WAIT and WAIT while they "review" your case. Meanwhile your landlord doesn't care about ESD's timeline!!! The whole system is broken!

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That's what I'm worried about. I've got rent due in 2 weeks and absolutely need this payment.

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One last thing to check: look at your monetary determination letter (should be in your eServices account). This shows your benefit year end date. As long as you're within your benefit year, have available benefit weeks remaining, and haven't earned wages that would establish a new claim, your benefits should continue at the previously established weekly benefit amount after reporting the brief employment period.

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Just checked and I still have 16 weeks left in my benefit year, so that should be fine. Thanks for all the help everyone!

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Make sure u find out EXACTLY what week(s) they're questioning for the "able and available" issue. My husband's case was only about a specific 2-week period when he had limited his hours due to childcare, not his whole claim. If u know the specific dates it makes preparing way easier. btw do u have a copy of his weekly claim certifications? Those are super important since that's what they're usually comparing to the initial application to find "inconsistencies

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That's a good point about the specific weeks - I need to check that. We should have the weekly certifications in his online account, right? I'll look for those tonight.

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One more thing - if you're preparing for an "able and available" hearing, get familiar with WAC 192-170-010 through 192-170-070. These are the Washington Administrative Code sections that define what "able and available" actually means. Judges reference these specific codes during hearings. You can find them online by searching "WAC unemployment able and available". Also, hearings are typically held by phone right now. Make sure you're in a quiet place with good reception, have all your documents organized and labeled, and take notes during the proceeding.

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Thank you for this! I just looked up those WAC sections and they're really helpful for understanding what we need to prove. Our hearing is scheduled for phone, so we'll definitely prepare a quiet space and have all documents ready. I feel so much more prepared now thanks to everyone's advice!

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Pro tip: document EVERYTHING. Take screenshots of all confirmations when you submit documents. Write down dates, times and names when you talk to anyone. Keep copies of EVERYTHING you send them. The system is a mess right now and I had to prove multiple times that I had already submitted certain documents.

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That's great advice - just took screenshots of my submission confirmations and saved them to a folder. Wish I'd known to do this from the start!

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When I had my baby last year I went from regular UI to PFML and it actually only took 2 weeks!!! But my coworker who did the same thing a month later waited for almost 7 weeks. I think it's totally random and depends on who processes your claim. Just bad luck sometimes.

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TOTALLY RANDOM is exactly right!!! They shouldn't be allowed to take so long when people have BABIES to feed and bills to pay! The whole system is broken and nobody cares about us regular working people.

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