Washington Unemployment

CommunityGovernment Services

Can't reach Washington Unemployment? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ESD denied my overpayment waiver in appeal packet - how to fight this when unemployed?

Just got my appeal packet from ESD and I'm totally lost. I thought the whole point of appealing was to get the overpayment waived so I could keep receiving benefits. Now they're saying I still owe $5,700 back?! I literally filed this appeal because I can't afford to pay this - I'm unemployed, that's why I needed benefits in the first place! They're claiming I 'didn't provide sufficient documentation' but I sent everything they asked for. I'm seriously panicking because they've already stopped my weekly payments and now they want me to somehow pay back thousands I don't have. Has anyone gone through the entire appeal process with ESD overpayments? Did you win? How long did it take? Did you need a lawyer? I'm desperate for any advice because I have rent due in two weeks and I'm completely out of options.

I successfully appealed an $8,300 overpayment last year. The key was proving that I made a reasonable effort to comply with ESD's instructions. I brought printouts of all my weekly claim confirmations and highlighted the confusing language that led to my mistake. One suggestion that really helped me: request your complete claim file through a public records request before your hearing. This will show all the notes and communications in your case. I found that an ESD agent had actually noted my confusion about reporting requirements in their system, which supported my case that the error wasn't my fault.

0 coins

Mei Wong

Author

How do I request my claim file? That's a really good idea because I did call multiple times trying to clarify how to report my hours correctly.

0 coins

whatever you do dont wait until the last minute!! my freind thought he had more time and his deadline passed and then they started taking money from his tax returns

0 coins

Mei Wong

Author

Thanks for the warning! I'm definitely going to stay on top of all the deadlines and make sure I have everything ready for the hearing.

0 coins

ESD denying claims due to mandatory union training - help needed!

I'm in a pretty frustrating situation with my unemployment benefits. I'm part of a construction union that requires mandatory training classes every 3-4 months (safety certifications, continuing ed, etc). These classes are unpaid but required to stay in good standing. When I file for unemployment during these class weeks, my claims keep getting denied with a message saying I'm "not available for work" even though this is a standard part of my industry! I've tried explaining this in the comments section when filing weekly claims but nothing helps. Has anyone else in a union dealt with this? How did you get your claims approved during required training periods? I've tried calling ESD 14 times this week and either get disconnected or told the wait time is 4+ hours. Our bills are piling up and I'm getting desperate.

anybody else notice how the esd website is down like every other weekend for "maintenance" right when most people have time to file their claims??? seems REAL convenient for them

0 coins

Omg yes!!! I thought I was the only one noticing this! Always down Sunday mornings when I try to file 🙄

0 coins

Update: I got approved! For anyone with this same issue, here's what worked for me. I followed the advice here about the Commissioner Approved Training application AND I was able to reach an ESD specialist who flagged my account properly. The key was getting my union to provide a detailed letter explaining why these classes are mandatory for ongoing employment eligibility. All my previously denied weeks are being reconsidered now. Thanks everyone for your help!

0 coins

That's awesome! Did they tell you if you need to reapply for CAT status for your next training period or if it carries over for future mandatory classes?

0 coins

The agent said my CAT approval is good for 12 months, but I should notify them of specific training dates as they come up. Also, I should still answer YES to being able and available for work during those weeks, which seems counterintuitive but that's their process.

0 coins

2 months waiting for ESD unemployment decision - contacted governor's office

I applied for unemployment benefits back in November and it's now January with absolutely no decision. My claim has been stuck in 'adjudication' this whole time. I've called ESD at least 30 times, always get the 'high call volume' message and disconnected. My savings are completely gone, credit cards maxed out, and I'm about to miss my second rent payment. I finally got desperate enough to contact the governor's office last week but haven't heard anything back. Is this normal?? Does everyone wait 2+ months? I worked consistently for 7 years before being laid off from my construction job, filed everything correctly, submitted all requested documents... what more do they want? Anyone know how to actually get a human being to look at my claim??

my buddy had the same issue and it turned out they needed some document he didn't know about. maybe check your eservices account for any alerts or documents needed section?

0 coins

Thanks for the suggestion. I've been checking eServices daily - the only thing showing is the same adjudication status since November. No alerts, no document requests, nothing. That's what makes it so frustrating.

0 coins

One important thing to know: When your claim is finally approved, you'll receive all the back payments for the weeks you've been filing. Make sure you're completing your weekly claims consistently and meeting the job search requirements (3 documented job search activities per week). To expedite your case beyond contacting the governor's office, you can: 1. Submit a hardship letter through eServices detailing your financial situation 2. Request an escalation to a Tier 3 specialist when you do reach someone 3. Ask specifically if there are any documents or information missing that's causing the delay Another approach some claimants have had success with is contacting their local WorkSource office. While they don't process claims directly, they sometimes have direct channels to ESD staff who can look into claim issues.

0 coins

Thank you for this detailed advice. I've been doing my weekly claims religiously. I'll try the hardship letter approach - at this point I'm willing to try anything. And I'll check with the local WorkSource office tomorrow morning.

0 coins

ESD asking about union dispatch/bids after I started new job - how to report correctly?

I was part of a plumbers union for almost 4 years but resigned my membership about 2 months ago. When I initially filed for unemployment, I clearly indicated that I had left the union. I've been filing weekly claims since then, but something weird happened with this week's claim. Now ESD is suddenly asking me questions about union dispatch and bids that never appeared before. If I select 'no,' it'll take me to the job search activities section, but I actually started a new non-union job last week (thank goodness!). I'm confused about how to accurately report this situation without messing up my claim for the days I was still unemployed before starting work. Should I just answer 'no' to the dispatch question and then report my new employment in the earnings section? I don't want to get flagged for misreporting anything since I was legitimately unemployed for part of the claim week.

To answer your follow-up question - yes, you should still report job search activities for the days you weren't working at your new job. ESD requires you to meet the job search requirements for any week you're claiming benefits, even partial benefits. Since you've started working, you can actually list your successful job search that led to this position as one of your activities if it falls within the week you're claiming.

0 coins

Just an update - I finally got my claim resolved using the Claimyr service that someone mentioned above. Got through to ESD in about 15 minutes after trying for DAYS on my own. The agent said I'd done everything right but there was a system flag on my account because my previous employer disputed something. Might be worth checking if you have anything similar going on with yours.

0 coins

Thanks for the update! I ended up getting through to ESD and everything's been sorted out now. For anyone else reading this in the future - I did exactly what was suggested here (answered no to union questions, reported my exact work days and earnings) and received partial benefits for the days I wasn't working. The system calculated everything correctly.

0 coins

ESD claim stuck for 7 weeks after medical-related termination from Safeway - facing eviction

I'm at my wit's end with ESD right now. I was let go from my cashier position at QFC back in January for what they called 'attendance issues' - but here's the thing: I have a documented heart condition that caused most of my absences. I had provided medical documentation to HR for all but one absence (when I was stuck in traffic during that crazy snowstorm), and one evening the store manager actually sent me home early when I was experiencing severe chest pains during my shift. I filed for unemployment immediately after being terminated, submitted all my medical documentation showing my absences were health-related, and yet my claim has been stuck in pending status for nearly 2 months now! My savings are completely gone and my landlord just gave me a 14-day pay or vacate notice yesterday. I called the governor's office last week to get my case escalated given my housing situation, and they said an adjudicator would be assigned. The status briefly changed to 'adjudication in progress' and now it's back to 'waiting for information' with zero communication about what information they're supposedly waiting for! Does anyone know what I can do at this point? How much longer will this take? I literally cannot afford to wait another day, let alone another week.

I went through almost the exact same situation last fall. When ESD says "waiting for information" but doesn't tell you what they're waiting for, it's incredibly frustrating. In my case, after FINALLY getting through to an agent, they told me my employer had disputed my claim saying I had "voluntarily quit" rather than being terminated for medical absences. Do you have any documentation from your termination meeting? Email, paperwork, anything stating the reason they gave? If QFC is trying to categorize this as something other than what actually happened, you'll need that documentation for your appeal hearing. Regarding your eviction situation, contact your county's rental assistance program immediately. Many have emergency funds specifically for people waiting on unemployment benefits. It won't solve your ESD problem, but it might keep a roof over your head until this gets resolved.

0 coins

Yes, thankfully I have the termination paperwork that specifically cites 'dependability' and lists the dates I was absent. I also have emails with HR about my medical documentation. I'll definitely look into rental assistance - that could be a lifesaver right now. Thank you!

0 coins

Just wanted to follow up - if you're getting evicted and this is a medical condition situation, also contact the Northwest Justice Project right away. They have a CLEAR hotline (1-888-201-1014) for free legal help with both unemployment AND eviction issues. Since your termination was related to a medical condition, you have additional protections under disability laws that might help your case. And definitely pursue getting through to an actual ESD agent as others have suggested. The status messages in the portal are often vague and unhelpful. Only a live agent can tell you exactly what's holding up your claim.

0 coins

I'll call the CLEAR hotline today - thank you! I didn't even think about potential disability protections. Really appreciate everyone's help here, it's giving me some hope that I can get this resolved.

0 coins

Prev1...21142115211621172118...2231Next