That's great news! This is exactly why it's so important to check all sections of your eServices account regularly. Now that you've found the issue, here's what you should do:\n\n1. Respond to their request with all the details they're asking for\n2. After submitting your response, wait 3-5 business days\n3. If your status doesn't change to \

I just submitted all the information they requested with as much detail as possible. Really hoping this gets things moving! Thank you all for the help - I'll update once there's any change in my claim status.

I hate to be that person but double check everything ESD does. When I won my appeal they still messed up my payments. They only paid 4 of the 7 weeks I was owed. Had to call multiple times to get it fixed. Screenshot everything and keep detailed notes of every conversation with them!!!

Update us when you get paid! I'm curious if processing times have improved since my experience last year. Also congrats on working with ULP - they're amazing! They helped my brother with his appeal too.

To answer your original question more specifically: 1) Yes, payments are delayed by one business day following federal holidays 2) This affects ALL banking transactions, not just ESD payments 3) The payment should show as "processing" in your ESD account even if it hasn't hit your bank yet 4) If you don't see it by Thursday morning, THEN there might be an issue with your claim For future reference, all 2025 federal holidays that will delay payments are: New Year's Day, MLK Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous Peoples' Day, Veterans Day, Thanksgiving, and Christmas.

Just wanted to update - I received my payment this morning (Wednesday) as expected after the holiday. Hope everyone else did too!

A doctor's note would absolutely strengthen your case. Medical documentation supporting your need for time off that led to the separation will directly address the "good cause" requirement. I'd recommend getting that documentation as soon as possible and submitting it as additional evidence for your appeal. You can submit additional evidence up until the hearing date, but earlier is always better.

ER discharge papers are excellent documentation and will definitely help your case. If possible, also get a brief note from your doctor stating that the condition required you to request time off. For the hearing itself, be prepared to clearly explain: 1) You had a medical emergency (kidney infection requiring ER treatment), 2) You requested time off for this legitimate reason, and 3) Your employer responded by telling you not to return (which your text messages prove). This creates a very clear narrative supporting that you had good cause and did not quit voluntarily.

my cousin works for the govs office (not sayin more for privacy) but she says they get HUNDREDS of complaints about ESD phones every month. nobody does anything cuz unemployment people dont vote enough i guess lol. system working exactly how they want it to tbh

Just a follow-up on my earlier comment - if you do contact your representatives, be very specific about your issue and what you want done. "Fix the phone system" is too vague. Ask for specific actions like "Increase staffing during peak hours" or "Implement a callback system instead of hold times." The more specific your ask, the more likely it is to be addressed. Also, tracking your call attempts can help. Document every time you call, how long you wait, and the outcome. This data is powerful when presented to representatives or the media.