Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

ya sure this works for SOME people but i tried calling the governors office TWICE last month and still nothing!! my claim has been stuck since january and nobody will help me. this state is a joke

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I'm sorry to hear about your experience. If you've already tried the Governor's office without success, you might want to consider contacting the Office of the Washington State Unemployment Insurance Ombuds at unemployment.ombuds@esd.wa.gov. The Ombuds office was specifically created to help resolve particularly difficult claim situations. Include your name, contact information, and claim ID in your email, along with a brief timeline of your attempts to resolve the issue so far.

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Congrats on getting movement! I remember when my claim was stuck last year I was literally losing sleep every night. One thing to keep in mind - sometimes they'll say they're assigning an adjudicator but then nothing happens for another week. In my case, I had to do a follow-up call to the Governor's office after about 8 days of silence. The second call is what finally got things moving. Just sharing in case anyone else tries this method and doesn't get immediate results like you did.

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Thanks for the heads up! I'm marking my calendar for one week from today. If I don't see movement by then, I'll definitely follow up. The ESD person who called me seemed pretty confident things would move quickly, but I've learned not to trust anything when it comes to unemployment processing timelines...

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Quick update on timeframes - I've been tracking adjudication times across various unemployment forums, and it appears ESD is currently averaging 7-9 weeks for cases involving termination with disputed circumstances. Safety whistleblower cases like yours tend to receive favorable outcomes, but they do require more thorough investigation. If your financial situation is becoming dire, when you do speak with an ESD representative (whether through regular channels or using a service to get through), specifically mention "financial hardship" and ask if your claim can be expedited. They have protocols for prioritizing claims where claimants are at risk of losing housing or utilities.

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THIS!! When you finally get through to someone, use those exact words - "financial hardship" and "expedite request" - it triggers specific actions on their end. The system is designed to move slowly unless you know the right terminology to push things along.

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Thanks everyone for the advice! I called my state rep's office this morning, and their staff was really helpful. They took down all my info and said they'd reach out to ESD on my behalf. I'm also going to try getting through to ESD directly tomorrow using that Claimyr service that a couple of you mentioned. Will update once I know more. Really appreciate all the support - it's been a stressful few weeks.

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GOOD LUCK today!!!! Let us know how it goes. The ESD system is so frustrating sometimes but occasionally they get it right lol

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Thank you!! I'm so nervous but trying to stay calm. Will definitely update after the hearing.

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I JUST had a hearing last Thursday for a similar issue!!! Mine was reduction in hours too but different circumstances. The judge actually ruled in my favor ON THE SPOT which I wasn't expecting! Make sure you have your dates straight about when your hours were cut vs when you applied for school. My judge was super focused on the timeline of events. Judges know people need to support themselves so if you can show the hours cut made that impossible, you have a good chance!

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Oh wow, that's encouraging! I definitely know my timeline - hours were cut in January, I stuck it out hoping for improvement until late February, quit on March 3rd, and then applied for school courses starting in April. I'll make sure to emphasize this clear sequence. Thanks for sharing your success story!

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Just wanted to update - I checked with my neighbor who works for ESD (not in claims processing, but still has some insider info). She confirmed that payments filed anytime on Monday should process overnight and arrive Tuesday. The 4pm cutoff is actually for same-day processing, not next-day. So you should be fine as long as you get it done today!

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Oh that's such a relief! Thank you for checking. I'm still trying the phone system but knowing I have until the end of the day takes some pressure off.

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UPDATE: ESD just posted on their website that they're experiencing technical difficulties with the phone claim system today. They recommend using eServices if possible, but also stated that anyone who attempts to file by phone today but encounters errors will still have their claims processed on time as long as they successfully file by Wednesday. They're also temporarily waiving the Monday filing deadline due to these issues.

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That's actually really good news! I'll keep trying today but it's nice to know they're acknowledging the problem and not penalizing us for their system issues. Thanks for sharing this update!

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I'm in the same boat right now! 6 weeks pending and just started doing Amazon Flex deliveries to keep the lights on. This thread is super helpful because I wasn't sure about reporting either. Has anyone here had their claim denied AFTER waiting this long? That's my biggest fear.

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It's uncommon but it can happen. The good news is that even if you're denied, you can appeal the decision. The important thing is to keep filing your weekly claims on time and reporting all earnings accurately. If you are denied, you'll receive a letter explaining why, and you have 30 days to file an appeal with OAH (Office of Administrative Hearings).

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Update: I called ESD this morning (actually got through after 2 hours on hold!) and the agent confirmed I should definitely report all DoorDash earnings on my weekly claims. She also told me my claim is pending because they're waiting for verification from my previous employer who hasn't responded yet. She put a note in my file to expedite it, so fingers crossed something happens soon. Thanks everyone for the advice!

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That's awesome you got through! Did you do anything special or just keep calling? I've been trying for weeks with no luck.

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Honestly, I just got lucky. Called right when they opened at 8am and waited forever. The agent did mention that Mondays and Tuesdays are their busiest days, so maybe try later in the week?

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