Reopened ESD claim taking 3+ weeks - normal wait time compared to new claims?
Hey everyone, I'm in a weird situation with my unemployment benefits. Started on regular UI, then got switched to FPL (Federal-State Extended Benefits?) when that ran out. Now my FPL has been exhausted, so I reopened my original UI claim about 3 weeks ago. It's still showing as 'pending' in the system with no updates. I'm getting really anxious because I've been filing my weekly claims but haven't received any payments. Do reopened claims take just as long to process as brand new claims? My initial claim took almost a month back in 2025, but I thought reopening would be faster since they already have all my info. Anyone gone through this process recently? I've tried calling but keep getting the dreaded 'high call volume' message and disconnected.
22 comments
Jenna Sloan
Reopened claims SHOULD be faster, but with ESD nothing ever works the way it's supposed to. In my experience (reopened in February 2025), it took about 2.5 weeks for my reopened claim to be processed. The thing is, they're supposed to already have your work history and just need to verify your continued eligibility, but sometimes they put reopened claims through almost the same review as new ones. Have you checked if your claim is in adjudication? That would explain the delay.
0 coins
Raul Neal
•Thanks for the insight. I just checked and yes, it does say "adjudication in progress" when I log in. Any idea how long that typically takes? I'm getting pretty desperate since I've gone almost a month with no income now.
0 coins
Christian Burns
same thing happened to my brother his claim was stuck for like 5 weeks!!! esd is the worst
0 coins
Raul Neal
•Oh no, 5 weeks? I can't wait that long! Did your brother do anything specific to speed things up?
0 coins
Sasha Reese
When a claim goes into adjudication, it means there's an issue they need to resolve before they can process your payments. This happens frequently with reopened claims because they're checking if anything has changed in your work history or eligibility since your original claim. The most common reasons for adjudication are: 1. You reported earnings during your waiting period 2. There's a question about your availability for work 3. They need to verify your job separation reason again 4. There's a potential overlap between benefits Standard adjudication is taking 3-4 weeks right now based on what I've seen from other claimants. Make sure you keep filing your weekly claims during this time, as they'll pay retroactively once approved.
0 coins
Raul Neal
•Thank you for explaining that! I think it might be #4 - the overlap between my exhausted FPL and reopening UI. I'll definitely keep filing my weekly claims. Is there any way to check what specific issue they're reviewing or to get them to speed it up?
0 coins
Muhammad Hobbs
wait what's FPL? i thought there was only regular UI and then PEUC extensions? am i missing something??
0 coins
Noland Curtis
•PEUC was during the pandemic (2020-2021). That program ended years ago. I think OP means Extended Benefits (EB) or Federal-State Extended Benefits Program which kicks in when you exhaust regular UI under certain conditions. EB duration varies by state unemployment rates.
0 coins
Raul Neal
•Sorry for the confusion! Yes, I meant Extended Benefits. I got the acronym wrong - it's EB not FPL. My regular UI ran out, then I got the extension, and now I'm trying to reopen my regular claim since the extension is done.
0 coins
Diez Ellis
I had to reopen my claim last December after being on standby for 3 months when my employer temporarily closed for renovations. It's RIDICULOUS how long ESD takes!! My reopened claim was stuck in limbo for almost 6 WEEKS before I finally got paid. The worst part is you can never reach anyone when you call - I tried 47 times in one day (yes, I counted) and never got through. I finally had success using Claimyr to reach an actual human at ESD. It connected me to an agent within about 20 minutes rather than the usual busy signal/disconnection. The agent explained that my claim had a simple flag that needed to be removed, which they did while I was on the phone. Got paid 2 days later. Here's their site if you want to try it: claimyr.com - they also have a demo video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 They basically call ESD for you and connect you when they get through. Saved me weeks of waiting.
0 coins
Raul Neal
•47 calls in one day?! That's insane but honestly sounds like what I'm experiencing. I'll definitely check out that service - at this point I'd do anything to get this resolved. Did they explain why your claim was flagged?
0 coins
Diez Ellis
•Yep! Turns out my claim was flagged because I had worked a single day during the quarter after my initial claim ended. That one day of work triggered a review of my entire work history again even though nothing else had changed. The agent cleared it in literally 2 minutes once I actually reached someone. So frustrating that such a simple issue caused such a long delay!
0 coins
Vanessa Figueroa
ESD IS THE ABSOLUTE WORST!!! I swear they INTENTIONALLY make it impossible to reach anyone and delay claims to save money!!! My reopened claim sat for TWO MONTHS with zero communication before they finally paid me. No explanation, no apology, nothing! Then they had the nerve to tell me I didn't do enough job searches during the waiting period even though their own website said I was exempt while in adjudication!!! MAKE IT MAKE SENSE!!!
0 coins
Sasha Reese
•Just to clarify - you're still required to conduct job searches while in adjudication unless you've been specifically placed on standby status. The adjudication process doesn't exempt you from job search requirements. If your claim was disqualified for insufficient job searches, you can appeal that decision through the Office of Administrative Hearings (OAH).
0 coins
Noland Curtis
I just went through this exact process in January! Reopened my claim after exhausting EB, and it took exactly 23 days to get approved. The trick is to keep filing your weekly claims during the waiting period. They'll back-pay you for all the weeks once approved. Also make sure you're doing your 3 job search activities each week and documenting them correctly. That's often what holds things up.
0 coins
Raul Neal
•That's reassuring to hear! I'm at 22 days now, so hopefully I'm almost there. I've definitely been doing my 3 job search activities each week and logging them in the system. Fingers crossed it processes soon!
0 coins
Christian Burns
i heard if u message them EVERY DAY through the esd message center they eventually flag ur account for faster review lol worth a try
0 coins
Jenna Sloan
•Please don't do this. Flooding the message center actually makes everything slower for everyone. Each message has to be read and categorized by staff who could be processing claims instead. It won't speed up your claim and might even delay it further.
0 coins
Sasha Reese
If your claim has been in adjudication for more than 3 weeks, you might want to contact your state representative's office. Many have staff dedicated to helping constituents with ESD issues, and they can often get information or escalate your claim when you can't get through directly. Just google "[your county] state representative" and most have a constituent services form on their website.
0 coins
Raul Neal
•That's a great idea! I hadn't thought of contacting my representative. I'll look that up right now. Thank you!
0 coins
Diez Ellis
Any update? Were you able to get through to ESD?
0 coins
Raul Neal
•Yes! I tried that Claimyr service you recommended and actually got through to a real person yesterday. Turns out my claim was flagged because they needed to verify my identity again (for some reason). The agent sent me a link to upload my ID and social security card, and she said it should be processed within 48-72 hours once they receive those documents. Fingers crossed this resolves it! Thanks for the suggestion - would have been waiting forever otherwise.
0 coins