PA UC claim stuck in 'review' for 11 weeks after reopening - normal wait time?

mine was stuck for 6 weeks before it got fixed. have u tried calling them??? gotta keep trying cuz sometimes theres just a small issue they need to clear

11 weeks is WAY TOO LONG!! Something is definitely wrong. There's probably an 'open issue' on your claim that you can't see. My cousin had something similar happen and it turned out they needed additional employment verification that they never told him about.

This is definitely not normal for a reopened claim in 2025. The PA UC system is currently processing most reopened claims within 2-3 weeks unless there's a specific issue. When you reopen a claim, the system compares your new information against previous records, and sometimes this flags issues that need human review. Have you had any employment since your last claim period? Or did you report any earnings during these 11 weeks? Those can trigger reviews that delay processing.

omg i'm in literally same boat!!! been waiting 9 weeks on reopened claim and still nothing!!! so frustrating, i keep filing every week but its all just pending pending pending!!!! what are we supposed to do about bills??? PA unemployment is the WORST

Have you tried using Claimyr to get through to PA UC? I was in the same situation with my claim stuck in review for nearly 2 months. After trying for weeks to call on my own, I used their service and got connected to an agent within 45 minutes. The agent found that there was an employer verification issue that needed to be cleared but no one had looked at it yet. Once I talked to a human, it was resolved in a few days. They have a video showing how it works at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 and their website is claimyr.com. Worth it to finally get some answers!

Another thing to check - log into your dashboard and make sure your address and contact information are all up-to-date. Sometimes the UC office mails requests for additional information, and if they don't have current contact details, you might miss important notices. Also, check your spam folder regularly in case emails from them are being filtered out. Since you had a period of employment between claims, there's an increased chance they're verifying your new separation information with your most recent employer. If your employer hasn't responded promptly to UC's verification requests, this could be causing the delay.

My reopened claim was stuck for nearly 3 months!!! I finally broke down and contacted my state representative's office. They have a constituent services department that can inquire about your claim on your behalf. Two days after contacting them, my claim was magically fixed and all my back payments were released. It's ridiculous we have to go to these lengths, but sometimes you need to escalate beyond the regular channels.

One important thing to understand about reopened claims: The PA UC system automatically flags claims for review when there's a significant gap in filing (like your 8-month employment period). This initiates an automated cross-check against employer records and wage data. The current backlog for manual reviews is approximately 4-6 weeks, but 11 weeks indicates something specific is causing further delay. Possible issues include: 1. Discrepancy between your reported wages and employer reports 2. Questions about the nature of your separation (especially if it was coded as something other than layoff) 3. System flag if your new claim is based on the same employment period as your previous claim 4. Technical error where your claim is stuck in a review queue Keep filing your weekly certifications, as you'll receive all back payments once resolved. Contacting your state representative is excellent advice, as is finding a way to speak directly with a UC representative.

did u quit ur last job or get fired?? that makes a HUGE difference. my friend quit and her claim was stuck forever cuz she didnt have good cause. if u got laid off u should be ok tho

Last year I had to wait 13 weeks for my claim to process and then BAM! one day the status changed and all my back payments hit my Money Network card the next day. Sometimes there's no rhyme or reason to it. The system is completely overwhelmed since they cut staffing after the pandemic but kept all the extra verification steps. Just keep filing every week!

Just to follow up on the suggestions already provided: have you checked if you need to complete any ID verification through ID.me? Sometimes claims get held up because the system is waiting for identity verification, but the notice doesn't display properly in your dashboard. Also, there's a specific UC Service Center email address for claims that have been pending for over 8 weeks. I believe it's UCHelp@pa.gov - you should email them with your claim number, last 4 of SSN, and a brief description of the issue. Put "Claim Pending 11 Weeks" in the subject line.

I'm dealing with something similar - my reopened claim has been stuck for 8 weeks now. Reading through all these responses, it sounds like there might be multiple issues causing these delays. Has anyone had success with the CareerLink offices? I'm wondering if showing up in person might help get some answers about what's actually holding up our claims. The phone system is absolutely useless and I'm running out of options for paying rent next month.