Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One other thought - check your spam/junk email folders carefully. ESD has been sending some communications from new email domains in 2025 as part of their system upgrade, and many email providers are flagging them as spam. I've seen several cases where claimants missed important adjudication interview notices because they went to spam, which then caused extended delays in processing.

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That's a great point! I just checked all my spam folders going back three months and unfortunately don't see anything from ESD that I missed. But I'll keep checking daily and also adjust my spam settings to make sure I don't miss anything going forward.

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To answer your original question - today (March 15, 2025) isn't a federal banking holiday, but there are sometimes processing delays due to month-end reconciliation periods at some financial institutions. If your payment normally appears Wednesday morning and ESD shows it as 'paid,' I would expect it by tomorrow at the latest. For future reference, here's the process: ESD typically processes payments 48 hours after you submit your weekly claim. Then it goes through the ACH banking system which can take 1-3 business days depending on your bank's processing schedule. If you don't see it by Friday morning, that's when I'd contact ESD to investigate further.

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Thank you for the detailed explanation! I didn't realize all those steps were involved after ESD marks it paid. I'll try to be more patient. I just submitted my job search log for this week too so hopefully next week goes smoother.

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just checked and mines finally there!! check ur account maybe yours came thru too

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OMG you're right! Mine just posted too! What a relief. Thanks everyone for the help and reassurance through my minor freakout. Guess it was just a random delay.

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This entire system is BROKEN!! I had my claim flagged FOUR TIMES last year for absolutely no reason. Each time I had to jump through hoops to prove I'm really me. Meanwhile I couldn't pay rent and nearly got evicted. And guess what? The landlord doesn't care that ESD's system is messed up! They just want their money! The fraud department will promise you the moon but don't hold your breath. Document EVERYTHING and be prepared to call them every single day until it's fixed.

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preach! 👏 the whole unemployment system is designed to make people give up

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That's really discouraging to hear. I'm going to call them first thing tomorrow if it's not fixed today. I can't afford to wait weeks for this to be resolved.

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UPDATE: For anyone following this thread or experiencing similar issues - ESD just released a statement acknowledging the problem with their fraud detection system. They're implementing a fix over the next 3-5 business days and have added additional staff to the fraud department. Claims flagged by this specific error should be prioritized for review. Make sure you keep filing your weekly claims even if payments are paused.

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Thank you for the update! I just checked my account and it shows the hold has been removed! Payment status changed to 'processing' so hopefully I'll see the money in the next day or two. WorkSource chat + calling fraud dept directly actually worked!

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has anyone noticed how the esd fraud dept seems to flag way more claims than before? i swear theyre just trying to save money by making the process so frustrating that people give up. my neighbor waited 9 weeks for his claim to clear the fraud dept and he works for the state government! makes no sense

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YES! It's definitely gotten worse since they updated their system last fall. I think they turned up the sensitivity on whatever algorithm flags accounts for review without hiring enough people to handle all the cases. Classic government efficiency 🙄

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FINAL UPDATE: My claim is FINALLY out of fraud review! The supervisor called me yesterday and removed the hold. She said they've been overwhelmed with cases and apologized for the delay. All my weeks are now processing for payment and I should receive the backpay within 3 business days. For anyone else stuck in fraud review purgatory - being able to actually speak to someone was the key. Thank you all for your advice and support through this nightmare!

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That's fantastic news! So glad you got it resolved. The system is so broken, but persistence pays off eventually. Hope the money hits your account quickly!

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Yes, call your district's state representatives directly. You can find who represents you by entering your address on the legislature website. Explain your situation, the timeline, and the financial hardship you're facing. Be specific about how long you've been waiting and what steps you've already taken. They typically have staff dedicated to helping constituents with state agencies. In King County, they're very familiar with ESD issues.

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I did this last year and my rep's office actually called ESD on my behalf! My claim was processed within a week after that. Definitely worth trying.

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Update: I took several pieces of advice from this thread. I used Claimyr to get through to ESD (it actually worked!) and spoke with a tier 2 agent who explained my claim was flagged because my former employer contested it. The agent helped me understand what additional documentation I needed to provide. I also contacted my state representative's office, who said they'd follow up with ESD if it's not resolved in the next week. Thanks everyone for the advice - I feel like I'm finally making progress instead of just waiting helplessly.

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