Washington Unemployment

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  • Connect you to a human agent at the ESD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the ESD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Random question - did they give you any information about what to do about your taxes? When my identity was stolen for unemployment, the scammer collected benefits in 2021 and I got a 1099-G tax form for benefits I never received. It was a whole separate nightmare trying to get that corrected.

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Oh no, I hadn't even thought about that! They didn't mention anything about taxes. That's another thing to worry about... Was there a specific department you had to contact to fix the tax issue?

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Quick update on the mailing address I provided earlier - if you're specifically dealing with an identity theft situation (rather than just regular identity verification), you should use this contact information instead: Email: esdfraud@esd.wa.gov Fraud Hotline: 800-246-9763 Fax for Fraud Unit: 833-572-8423 (same as regular fax) Mail: Employment Security Department ATTN: Fraud Investigation PO Box 19018 Olympia, WA 98507-0018 Make sure to clearly mark all communications as "IDENTITY THEFT CASE" so they route it to the correct department. The fraud unit has different procedures than the regular identity verification process.

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This is important - the regular ID verification team and the fraud team are completely different departments. If your docs go to the wrong team, they'll sit unprocessed. I learned this the hard way!

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Is anyone else bothered by how ESD handles disability-related claims? They make everything so complicated and put the burden on us to prove everything when employers can just make up reasons to fire people. The whole system feels rigged against workers with disabilities.

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EXACTLY! The way ESD handles disability claims is BROKEN. They start from a position of suspicion instead of support. Plus, they expect detailed medical documentation but then make it nearly impossible to submit it properly. I've seen so many legitimate claims denied initially only to be approved on appeal when someone finally takes the time to review the evidence properly.

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how long ago did u get the voicemail? sometimes they only give u like 48 hrs to call back

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Just got it yesterday afternoon! They said I have until Friday to call back, so I have a couple days still.

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Another thing to check: make sure your husband answered the "able and available for work" questions correctly on his weekly claim. If he indicated any limitations on his availability (like only willing to work certain hours or days), that can trigger a review process that delays payment. Also, verify that he didn't accidentally select "no" to the question about actively seeking work. These seemingly small details can cause unexpected delays. If you're approaching three weeks with no change in status and no clear issues in the account, then definitely try to speak with an ESD representative. The system isn't perfect at alerting you to all potential problems.

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Thank you! I'll double check with him about how he answered those questions. He's definitely been actively job searching, so hopefully he didn't accidentally click something wrong. If we don't see any change by next week, we'll definitely try to get through to someone at ESD to figure out what's going on.

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hey! just checking back - did ur husband get his payment yet? mine finally came through this morning and it took exactly 16 days from when i filed the initial claim. fingers crossed urs comes soon!!

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Yes! It finally went through yesterday! Status changed from pending to paid and the money was in our account this morning. Took just over 2 weeks total. Such a relief! Thanks everyone for the help and advice.

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For what it's worth, I've compiled some of the most helpful information from various posts (including yours) into a document about navigating common ESD issues. Things like adjudication timelines, required documentation for identity verification, and the appeals process. Would you mind if I shared it here? I've made sure to remove any personally identifiable information. I think a resource like this could help reduce some of the repetitive questions and frustrations people experience.

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That sounds fantastic! Please do share it. I'm happy that some of my experiences could help others, even if I'm taking a step back from active posting. That's exactly the kind of supportive community effort I'd hoped to see here.

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btw does any1 know if we still have 2 do job search activities if were on standby status? my boss says ill be back in 4 weeks but ESD website is confusing me

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If you have approved standby status, you don't need to complete job search activities during the standby period. However, you must still file your weekly claims and be able and available for work. Make sure your standby status is actually approved in your ESD account - don't just take your employer's word for it. Check your determination letters in your online account or call ESD to confirm.

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Has anyone had their claims FINALLY processed after being pending forever, only to then have the payments get stuck in processing? That's where I am now - they fixed my pending claims but the money hasn't hit my account after 5 days!

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The first payment after resolving pending claims can take 3-5 business days depending on your bank. ESD told me if it doesn't arrive within 6 business days to contact them again. Did you check that your payment method is set up correctly in eServices?

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i treid calling the number like 20 times today and it just hangs up every time. what time did u call the governors office????

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I called around 10:30 AM on a Tuesday. I'm not sure if timing matters for the governor's office, but I've heard ESD itself is less busy right when they open or in the late afternoon. Keep trying, and maybe try the governor's office at different times if you don't get through!

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