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Need help with ESD standby denial while on weather-related layoff - also dealing with ID fraud delay

I'm really confused about my ESD claim situation. I work for a roofing company and I'm temporarily laid off because of the bad winter weather (not fired, just no work right now). When I first applied, I spoke with someone who put me on 'standby' status for 4 weeks. I just tried to request another 4 weeks of standby and they DENIED it! I don't understand why since I'm definitely going back to my job when weather improves. On top of that, I haven't received ANY payments because my account got flagged for identity fraud verification. I called ESD and they said they're 7-9 weeks behind on processing these identity verification cases. I'm drowning in unpaid bills and getting desperate. Does anyone know: 1. Why would they deny extended standby when I'm still employed but temporarily not working due to weather? 2. What am I supposed to do now about the job search requirements? 3. Is there ANY way to speed up the identity verification process? I've tried calling but the automated system doesn't give me options to talk to someone about the standby denial. Help!

Sean O'Brien

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I went through something similar last year when I got laid off from construction during those heavy rains. For the standby denial - they probably want you doing job searches now. ESD only allows so many weeks of standby and they're pretty strict about it these days. You'll need to start doing your 3 job search activities each week while you wait for your regular work to pick back up. For the identity verification, unfortunately, that timeline sounds right. My cousin had the same problem and waited 8 weeks to get paid. It's ridiculous but there's not much you can do except keep filing your weekly claims so when they finally verify you, you'll get all the backpay at once.

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Thanks for the response. So even though my boss told ESD I'm coming back, I still have to look for other jobs? That seems crazy since I already HAVE a job! Do you know if I can appeal the standby denial?

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Zara Shah

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the whole system is RIGGED against seasonal workers!!!! i dealt with this EXACT SAME THING last year and had to wait 11 WEEKS for my identity thing to clear. they dont care that we have bills!!! did u try uploading ur ID and social security card in the secure message portal? sometimes that helps speed things up. but probably not cause ESD IS THE WORST

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Yes I uploaded all my documents immediately when they asked. Social security card, driver's license, even my birth certificate. Still nothing! Did calling them repeatedly help at all?

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Luca Bianchi

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Former WorkSource employee here. Let me clarify a few things: 1. Standby extensions beyond the initial period are not automatic. In 2025, standby is typically limited to 4 weeks during non-disaster periods. Additional standby requires special approval and your employer needs to provide specific return-to-work dates with supporting documentation. 2. For seasonal weather-related layoffs, standby extensions are harder to get approved because the return date is uncertain. This is why you were denied. 3. Since your standby was denied, you MUST begin completing 3 job search activities each week and document them. Failure to do this will result in benefit denials. 4. For the identity verification issue: Yes, 7-9 weeks is unfortunately the current timeline. The fraud prevention measures have created significant backlog. Keep filing weekly claims while you wait. 5. You can appeal the standby denial, but you'd need your employer to submit documentation showing a definite return-to-work date (not just "when weather improves"). Hope this helps clarify your situation.

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Thank you so much for the detailed explanation. I didn't realize my boss needed to give them an exact return date. Our work depends on weather so it's hard to know exactly when we'll be back. So I really have to apply for other jobs even though I already have one? What happens if I get a job offer from somewhere else while doing these required job searches?

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Luca Bianchi

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To answer your follow-up question: Yes, you must complete job search activities even if you have a job you're returning to. However, you don't necessarily have to apply for jobs that would conflict with your return to your regular employer. Job search activities can include: 1. Attending WorkSource workshops (online options available) 2. Creating/updating your resume on WorkSourceWA.com 3. Researching occupations on Career Bridge 4. Attending job fairs 5. Meeting with career counselors If you do receive a job offer while doing your searches, you need to evaluate if it's suitable work. If it is suitable (comparable pay and conditions to your previous work), refusing it could jeopardize your benefits. But mostly, people in your situation focus on job search activities that don't lead to immediate employment offers.

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This is incredibly helpful. I didn't realize I could do workshops and stuff instead of just applying to jobs. That makes way more sense for my situation. Thank you!

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Has anyone had any luck getting through to ESD about identity verification issues? I'm in the same boat as the original poster but I've been waiting 5 weeks already and my landlord is about to evict me!

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Nia Harris

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After trying for WEEKS to get through to ESD about my identity verification, I finally used this service called Claimyr (claimyr.com) that got me through to an actual agent in about 45 minutes. You can see how it works in their video demo: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The ESD agent was able to expedite my identity verification once I actually reached someone. Not sure if it would help with the standby denial issue, but it definitely helped me get my identity verification sorted out faster than waiting 7-9 weeks. Worth a try if you're desperate!

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I'm confudded about somthing - can u still claim benefits if ur doing the job search but don't actually want another job? cuz ur situation sounds like mine where im GOING back to my regular job when they call me but esd makes me look for work? isnt that like lying or somthing?

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Luca Bianchi

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This is an important distinction. You must be able, available, and actively seeking work to qualify for unemployment benefits. The job search requirement is not just a formality. If you are offered suitable work during your job search activities and refuse it, you could be disqualified from benefits. Being on standby means you're exempt from job search requirements because you have a specific return date. Once standby expires or is denied, you must genuinely be seeking work. If you're not actually willing to accept suitable work if offered, then technically you would not be eligible for benefits. This is why seasonal workers often face challenges with unemployment insurance.

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Aisha Ali

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For the ID verification issue - make sure you're responding to ALL communications from ESD. Sometimes they need additional verification that they request through the secure message portal, and if you miss those messages, it further delays your claim. Check your spam folder for emails from ESD too. Regarding standby - the rules changed significantly in 2024. Weather-related layoffs now have stricter requirements for standby extensions. Your employer needs to file additional paperwork certifying that: 1. Your layoff is temporary 2. You have a history of returning to work after similar layoffs 3. There's a specific expected return date (within 8 weeks) If they haven't done this, your standby will be denied. Contact your employer's HR department to make sure they've submitted this documentation.

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I've checked everything in my ESD account and spam folder daily - haven't missed any communications. I'll definitely talk to my boss tomorrow about submitting the proper paperwork for standby. I had no idea there were new rules for 2024 that carried into 2025. They really don't make this easy for people who are just temporarily out of work!

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Ethan Moore

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I know this doesn't help with your current situation but my brother has been roofing for 12 years and he got tired of the winter layoffs so he now works for a company that does interior renovations during winter months. Maybe look into something like that for next year so you don't have to deal with ESD's ridiculous standby rules? Just a thought... good luck either way!

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That's actually really smart. I love roofing but these winter gaps are killer. I'll definitely look into companies that might have interior work during the off-season. Thanks for the suggestion.

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Sean O'Brien

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Just wanted to check back - did you get any resolution to your issues? Were you able to get the standby extended or get your identity verification processed?

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A bit of good news actually! My boss submitted the proper paperwork with a projected return date (he just estimated 6 weeks from now), and my standby got approved yesterday. Still waiting on the identity verification though. I'm going to try that Claimyr service someone mentioned to see if I can get through to a human who might be able to expedite it. Thanks for checking back!

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