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has anyone noticed how the esd fraud dept seems to flag way more claims than before? i swear theyre just trying to save money by making the process so frustrating that people give up. my neighbor waited 9 weeks for his claim to clear the fraud dept and he works for the state government! makes no sense
FINAL UPDATE: My claim is FINALLY out of fraud review! The supervisor called me yesterday and removed the hold. She said they've been overwhelmed with cases and apologized for the delay. All my weeks are now processing for payment and I should receive the backpay within 3 business days. For anyone else stuck in fraud review purgatory - being able to actually speak to someone was the key. Thank you all for your advice and support through this nightmare!
This entire system is BROKEN!! I had my claim flagged FOUR TIMES last year for absolutely no reason. Each time I had to jump through hoops to prove I'm really me. Meanwhile I couldn't pay rent and nearly got evicted. And guess what? The landlord doesn't care that ESD's system is messed up! They just want their money! The fraud department will promise you the moon but don't hold your breath. Document EVERYTHING and be prepared to call them every single day until it's fixed.
UPDATE: For anyone following this thread or experiencing similar issues - ESD just released a statement acknowledging the problem with their fraud detection system. They're implementing a fix over the next 3-5 business days and have added additional staff to the fraud department. Claims flagged by this specific error should be prioritized for review. Make sure you keep filing your weekly claims even if payments are paused.
Yes, call your district's state representatives directly. You can find who represents you by entering your address on the legislature website. Explain your situation, the timeline, and the financial hardship you're facing. Be specific about how long you've been waiting and what steps you've already taken. They typically have staff dedicated to helping constituents with state agencies. In King County, they're very familiar with ESD issues.
Update: I took several pieces of advice from this thread. I used Claimyr to get through to ESD (it actually worked!) and spoke with a tier 2 agent who explained my claim was flagged because my former employer contested it. The agent helped me understand what additional documentation I needed to provide. I also contacted my state representative's office, who said they'd follow up with ESD if it's not resolved in the next week. Thanks everyone for the advice - I feel like I'm finally making progress instead of just waiting helplessly.
To address your specific situation: When you have an employer information error that's causing an eligibility issue, you have several options: 1. Continue trying to call ESD at 833-572-8400 during less busy times (early morning is best) 2. Use the Legislative Hotline as suggested (1-800-562-6000) 3. Consider a service like Claimyr if the above doesn't work 4. Submit a formal appeal of the ineligibility determination Regarding the last option - you'll receive a formal determination letter explaining why you're ineligible. You have the right to appeal this determination within 30 days. In your appeal, clearly explain that there was an error in the employer information you provided and specify what the correct information should be. Appeals are reviewed by a different department and can sometimes be a faster way to get errors corrected. In the meantime, continue filing your weekly claims even while showing as ineligible. Once the employer information is corrected, you'll be eligible for back payments for weeks you claimed properly.
Thank you so much for this detailed response! I actually just got my determination letter yesterday but wasn't sure if I should appeal since I know it's just because of my mistake. But filing an appeal makes sense if it gets someone to look at my claim. I'll definitely keep submitting my weekly claims too - I almost stopped because I thought it was pointless while showing ineligible.
One more important thing - make sure you're thoroughly documenting every attempt to contact ESD. Keep a log with dates, times, and method of contact (phone, message, etc.). If you end up needing to file an appeal for any benefit delays, this documentation will help show you were making good faith efforts to correct the problem. Also, when you do speak with someone, get their name and ID number if possible, and ask them to note in your file that you've been trying to contact ESD about this issue for [however many] days.
Arjun Patel
just wondering did u get the money yet? im in the exact same boat right now, won appeal yesterday and shows paid but nothing in my bank yet
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Alice Coleman
•Update: YES! The money just hit my account this morning - so it took exactly 3 business days from when the status changed to paid. Such a relief! Hang in there, yours should arrive soon too!
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Arjun Patel
•awsome thanks for letting us know!!!
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Owen Jenkins
For anyone reading this thread in the future: the standard processing time for ESD payments after they show as "paid" in the system is 2-4 business days for direct deposit. If it's been longer than that, first verify your banking information is correct in your eServices account, then contact ESD if necessary. Also, be aware that large backpay amounts from appeals are sometimes flagged for additional verification as a fraud prevention measure, which can add 1-2 extra days to the process.
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