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She had to call once because her claim was in adjudication for almost 3 weeks with no update. The agent was actually really helpful and pushed it through after verifying her documentation. Definitely call if you don't see movement after 2-3 weeks!
Thanks everyone for all the helpful advice! I'm going to file my initial claim, report my summer payments as wages, answer NO to reasonable assurance, and keep doing my job searches every week. I'll update here if I run into any issues or if I learn anything that might help others in similar situations.
Is it back up for anyone yet? Still down for me at 11:45am. Getting really worried because I have that interview tomorrow and need to check if they approved my standby status so I know what to tell the employer about availability.
UPDATE: The site appears to be functioning again as of 12:15pm. If you're still having trouble, try clearing your browser cache completely or using incognito/private browsing mode. For anyone with weekly claims due today, remember to capture screenshots of your confirmation page after submitting. With system issues like this, it's always good to have proof of timely filing in case there are any questions later.
did u try calling the offshore call center?? its different than the main number and sometimes u can actually get someone there. they cant fix everything but they can at least see whats happening with ur claim. i think the number was like 833-something
UPDATE: For anyone facing this specific situation (claim moving from adjudication to pending), I just spoke with an ESD supervisor who explained the current process. As of 2025, they've changed their workflow so that claims are marked as "pending" during final review after adjudication. The average wait time after this status change is 7-10 business days for a decision to be issued. The supervisor specifically said NOT to call repeatedly during this pending period as it doesn't speed up the process and just overloads their phone system. Instead, watch your Notices/Letters section in eServices for the determination letter. What will help: Make sure you continue filing weekly claims during this period so that once approved, payment can be issued immediately for all eligible weeks.
Thank you so much for this update! This is exactly the kind of specific information I was hoping for. So I should expect to wait about 7-10 more business days from when it changed to pending? That at least gives me a timeline to work with. I'll keep filing weekly and watch for the determination letter.
One more thing I forgot to mention - make sure you check the status of your amended 1099-G request regularly! Mine somehow got "lost in the system" and I had to restart the whole process again in March, which nearly made me miss the tax filing deadline. The ESD website is absolutely useless for tracking these requests - you have to keep calling them.
dose anyone know if we can deduct the interest they made us pay on the overpayment too? i had to pay like $520 interest on top of repaying benefits and i think thats so unfair when it was their mistake in the first place!!!
Sasha Reese
If your claim has been in adjudication for more than 3 weeks, you might want to contact your state representative's office. Many have staff dedicated to helping constituents with ESD issues, and they can often get information or escalate your claim when you can't get through directly. Just google "[your county] state representative" and most have a constituent services form on their website.
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Raul Neal
•That's a great idea! I hadn't thought of contacting my representative. I'll look that up right now. Thank you!
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Diez Ellis
Any update? Were you able to get through to ESD?
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Raul Neal
•Yes! I tried that Claimyr service you recommended and actually got through to a real person yesterday. Turns out my claim was flagged because they needed to verify my identity again (for some reason). The agent sent me a link to upload my ID and social security card, and she said it should be processed within 48-72 hours once they receive those documents. Fingers crossed this resolves it! Thanks for the suggestion - would have been waiting forever otherwise.
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