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my cousin works at WorkSource and she says they cant help with phoning ESD either. whole system is broken
That's disappointing. I was actually going to try visiting a WorkSource office in person to see if they could help me get through to someone.
WorkSource can help with job search activities and some basic claim information, but they don't have special access to ESD's claims processing. However, I still recommend visiting them because sometimes they can provide guidance on what type of issue you have, which helps you use the correct prompts when calling ESD directly.
UPDATE: I tried Claimyr that someone mentioned above when I had the same problem last week. It actually did work - got connected to an agent after about 90 minutes. Just sharing in case you're still struggling to get through after trying the early morning calls. The video explains how it works pretty clearly. Also, the state representative suggestion is solid advice for claims stuck in adjudication for extended periods.
Thank you all for the helpful suggestions! I'm going to try calling right at 8:00 AM tomorrow, and if that doesn't work after a couple attempts, I'll look into the Claimyr service. Really appreciate everyone's advice and tips!
is there any downside to getting split payments? like does it mean were getting flagged for something?? now im paranoid lol
tell him check out warehouses, my buddy was in tech and couldnt find anything so he did amazon warehouse for like 6 months, decent pay and they hire everyone
One more thing - when your brother reports his part-time earnings to ESD, he needs to report GROSS earnings (before any deductions), not net pay. I've seen people get hit with overpayment notices because they reported the wrong amount. Also, your brother might benefit from connecting with WorkSource. They can help with job searches in his field and sometimes have special programs for people transitioning between careers. With his tech background, they might be able to connect him with short-term contract work that pays better than retail while he searches for a permanent position.
Thanks for the gross vs. net clarification! That would have been exactly the kind of mistake he might make. And I didn't think about WorkSource for tech contracts - he's been focused on permanent roles but a contract might be perfect right now. Anything to get him off my couch (and I do love him, but my 1-bedroom apartment isn't meant for two adults!
This is actually covered in IRS Publication 525 under "Repayments." I think its called the "claim of right doctrine" or something like that. Basiaclly since you received it in 2023 and thought it was yours at the time, you have to report it on your 2023 taxes. Then when you repay in 2024, you get either the deduction or credit in 2024. The credit is definitely better if your repayment is over $3000, which yours is. I use TurboTax, not FreeTaxUSA, but I'm pretty sure any tax software can handle this for your 2024 taxes. I just wouldn't trust their customer support reps to know all the details on stuff like this.
Thank you for mentioning the specific IRS publication! I'll look that up. The "claim of right doctrine" gives me something specific to research. Maybe I'll try FreeTaxUSA for this year's taxes since I just need to report the full amount on my 1099-G, then consider switching to something else or using a CPA next year for the repayment credit part.
To summarize what others have said, but with a bit more tax code specificity: 1. For 2023: Report the full amount from your 1099-G ($8,200) 2. For 2024: You'll have two options since your repayment was over $3,000: a. Take an itemized deduction on Schedule A (less favorable) b. Take a tax credit under IRC Section 1341 for the tax you paid on that income in 2023 (more favorable) FreeTaxUSA should handle the basic reporting for 2023 just fine. For 2024, you might need more help with the Section 1341 credit. I'd recommend saving about $200-300 for professional tax help next year unless you're very comfortable with tax calculations.
Thank you for breaking it down so clearly with the specific tax code reference! This makes me feel much better about what to do. I'll use FreeTaxUSA for 2023 since that part is straightforward, and then plan ahead for getting professional help with my 2024 return when I'll need to deal with the Section 1341 credit.
Steven Adams
my sister in law had this problem too!!! she ended up having to go to the worksource office in person and they printed it for her. might be worth a try if the online stuff doesnt work
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Alice Fleming
Let me add my experience to the mix - I actually got my 1099-G form in the mail but the online version was nowhere to be found, which made me wonder if they were the same! After spending an entire afternoon trying to figure this out, I called ESD (took forever to get through) and they told me there was a known glitch with the online system where some people could see their forms and others couldn't. They said they're working on fixing it but no timeline was given. Typical. When I asked about what happens if someone never received the mail version, they just said to call and request a new one. But of course you can't get through on the phone! It's a perfect catch-22. The whole unemployment system is designed to be as frustrating as possible, I swear.
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Lucy Lam
•totally agree. its like they WANT us to give up trying to get what we need
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