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UPDATE: I finally got through to ESD! Used the Claimyr service that someone recommended here and it worked - got connected to an agent in about 25 minutes. Turns out my former employer didn't respond to ESD's request for information, which put my claim in limbo. The agent manually pushed it through and said I should see payments for all my back weeks within 48 hours. THANK YOU everyone for your help and suggestions. I was seriously about to have a breakdown over this.
Just want to update everyone - my payment just hit my account about 10 minutes ago (4:45pm Monday). Looks like they're slowly working through the backlog. Check your accounts!
That's great news! This is exactly why it's so important to check all sections of your eServices account regularly. Now that you've found the issue, here's what you should do:\n\n1. Respond to their request with all the details they're asking for\n2. After submitting your response, wait 3-5 business days\n3. If your status doesn't change to \
You should check if you have any additional fact-finding questions in your eServices account. Sometimes there are multiple issues and even if one gets resolved favorably, another might be holding up payment. Log in and look under "Alerts" and also check all tabs under the "Uploads and Messages" section. I missed a fact-finding questionnaire that was hiding there and it delayed my payments for weeks!
Just following up - did you ever get your payments resolved? I'm curious if the website message suggestion or anything else worked for you.
Update: Finally got through to ESD yesterday! Used that Claimyr service someone mentioned above and it actually worked. Turns out I had a payment block that needed manual removal even though they ruled in my favor. The agent fixed it while I was on the phone and said payments should process within 48 hours. Just checked my account and the status changed from "disqualified" to "pending"! Relief!!
Miguel Silva
i know someone that appealed and won but they had documentation from their doctor saying the job was affecting their mental health. do u have anything like that?
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StarSailor
•I did actually start seeing a therapist because of the stress... I never thought about asking for documentation from them. That's a really good idea!
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Dmitry Ivanov
Don't forget that even if you appeal, you need to keep filing your weekly claims! Many people miss this. Even if your initial claim is denied, if you win on appeal, they'll pay you for all those weeks - but ONLY if you filed claims for them. It's easy to get discouraged and stop filing, but that's a big mistake.
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StarSailor
•I actually stopped filing after the first month when I hadn't heard anything... I guess I should start again? Will they backpay me for the weeks I missed filing?
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Dmitry Ivanov
•Unfortunately, they won't pay for weeks you didn't file. But definitely start filing again now so you don't lose any more potential weeks. You can also explain in your appeal why you stopped filing - sometimes they'll make exceptions if you have a good reason.
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