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The ESD system is DESIGNED to be difficult to navigate. They WANT people to give up so they don't have to pay out benefits. I've been through 3 claims over the years and every single time they find some ridiculous reason to put you in adjudication. Last time they claimed I didn't provide enough job search evidence even though I uploaded everything correctly!!! Took 12 weeks and threatening to contact my state representative before they finally paid me what they owed. The whole system is broken and nobody in Olympia seems to care.
FINAL UPDATE: My claim was approved today and all my pending payments were released! $4,870 total for the 4 weeks. Such a massive relief. For anyone else stuck in adjudication, definitely check your notices for any fact-finding questionnaires and make sure to respond to those ASAP. That was the main holdup for me. Thank you all again for your advice and support during this stressful time!
UPDATE: I wanted to thank everyone for their help! I went to WorkSource and got connected with their Dislocated Worker program. They're helping me enhance my resume and connected me with some temp agencies that work specifically with admin assistants. I also applied for food benefits and energy assistance. I also managed to get through to ESD using that Claimyr service someone mentioned above. The agent was super helpful and confirmed I can't get an extension but said I should continue filing weekly claims even after my benefits run out (something about keeping my claim active for tax purposes and in case any emergency extensions get approved later). Still stressed about money but at least I have a plan now. Thanks again everyone!
This whole system is designed to make people give up!!! i had a friend who got disqualified for 7 weeks straight and he just stopped filing because it was so frustrating. dont give up!!!
UPDATE: I finally got through to someone at ESD today! Turns out there was an employer response questioning my availability for work because I had mentioned potentially taking some classes during my exit interview. The ESD agent put me in for adjudication review and said I should continue filing weekly claims while they investigate. She said it could take 3-4 weeks for the adjudication to complete, but that I should receive all back payments if it's decided in my favor. I'm still going to file an appeal just to be safe (within the 30-day window). Thank you everyone for your advice and support!
wow good detective work! how did u actually manage to get through to someone? i've been trying for days
I actually tried that Claimyr service someone mentioned earlier. It worked exactly as described - took about 90 minutes but I actually got to speak to a real person. Worth it considering I'd wasted hours trying to get through on my own.
I work at a WorkSource center and can confirm the main ESD unemployment claims number is now 833-572-8400. The 6022 number is still active but primarily for employer services and informational purposes rather than claim support. For "able and available" issues specifically, you might also want to check if you received a questionnaire in your eServices account. Sometimes they send those instead of requiring a phone call. Look under "Pending Issues" in your account dashboard. If you have one, filling it out completely might resolve the issue without needing to call. If you do need to call, the best times are typically Tuesday-Thursday between a:30-10:30am or 2:30-4:00pm when call volumes tend to be lower.
UPDATE: I finally got this resolved! For anyone with the same issue - the new number is indeed 833-572-8400. I called at 8:15am and selected option 2, then 3 as suggested above. Wait time was about 35 minutes, but I finally spoke with someone who could help. Turns out the "able and available" flag was because I mentioned a doctor's appointment in my weekly claim. The agent cleared it after I explained it was just a one-time appointment that wouldn't affect my availability for work. Payment should be processed within 48 hours. Thanks everyone for your help! This forum saved my sanity.
Mia Roberts
I'm in a similar situation! I did yard work for a neighbor and wasn't sure how to report it. The ESD website is SO confusing. Did your benefit amount get reduced by exactly how much you earned from the subbing job? That's what I'm worried about - if I report $50 for mowing a lawn, do they just subtract that from my weekly benefit?
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Hannah Flores
•Yes, that's exactly how it works. If your weekly benefit is $650 and you earn $50 mowing lawns, you'll receive $600 for that week. Remember though, you need to report gross earnings (before any taxes), not what you actually take home.
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Evelyn Xu
One additional note - make sure you're also listing this work as one of your job search activities for the week! Many people forget that work you actually perform (even part-time or one-day) counts as a job search activity. This helps you meet your 3 required activities per week.
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Sophia Russo
•Wait, I can count the substitute teaching as one of my job search activities? I had no idea! That's super helpful since I was scrambling to get all three in this week.
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