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anyone else think its stupid they dont check ur job searches every week but then can randomly audit u??? feels like a trap to catch people and make them pay everything back. the whole system is designed to trip people up i swear
While I understand your frustration, the system is designed this way to process claims efficiently. If they required weekly submission and verification of all job searches from all claimants, the system would be overwhelmed and payments would be delayed significantly. Random audits are their compromise solution - but I agree they could communicate the process more clearly.
When I was on unemployment last year I got audited after like 6 weeks. They gave me 7 days to upload all my job search logs. I was lucky because I had kept good records but my friend didn't and he had to pay back like $4200 in benefits! So definitely keep track of everything even if it seems like they don't care about it week to week.
Wow, that's terrifying! I'm glad I asked about this. I'll definitely keep detailed records of everything.
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Just to clarify some confusion in this thread: The Workers' Benefits Credit does use a different payment processing system than regular unemployment, but both CAN send email notifications if you've opted in. However, the WBC system has been having some notification issues lately. The best way to check is directly in your eServices account under the 'Payments' tab. You should see a payment with 'processing' or 'issued' status before it hits your bank account. If it says 'issued' but hasn't arrived in 3 business days, that's when you should contact ESD.
Thank you for clarifying! I just checked and mine still shows as 'approved' but not 'issued' or 'processing' yet. Guess I need to keep waiting.
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just wondering did your son check his correspondence tab in eservices? sometimes the letters only show up there and dont get mailed
Yes, he's checked everything in his eServices account - correspondence, upload documents, messages, everything. There's literally nothing there except the initial monetary determination and data sharing notices from December. That's part of what makes this so frustrating!
After reading through all this, I'd suggest a combination approach: 1. Get a live person on the phone (using whatever method works) to flag his case for priority review 2. Have him write a detailed timeline document of both layoff periods, with exact dates and supervisor names 3. Upload this timeline document to his eServices account under "Provide Additional Information" 4. Have his employer contact ESD directly to confirm both layoff situations I've seen many of these multiple-layoff scenarios get resolved once both the claimant and employer provide consistent documentation. The key is getting someone at ESD to actually look at the case.
Thank you! He's going to create that timeline document tonight. His supervisor has been supportive and said they'd contact ESD too. Really appreciate all the helpful advice from everyone here - feeling more hopeful that we can get this resolved now.
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Anyone know if ESD is actually APPROVING any of these waivers? Or are they just making us wait years only to deny everyone? I'm wondering if it's even worth continuing to wait or if I should just give up and keep paying. This system is crushing people financially and mentally.
They are definitely approving waivers, but they're evaluating each one individually based on the criteria in WAC 192-220-028. The key factors are whether the overpayment was your fault, your financial situation, and if repayment would cause significant hardship. I've seen many pandemic-era overpayments get waived, especially ones caused by ESD calculation errors or unclear guidance. Don't give up hope - document your financial hardship carefully when they finally review your case.
Update: I just tried calling again today and finally got through to someone after a 2.5 hour wait! They confirmed my waiver request is still in the system but couldn't give me any specific timeline. The agent said they're still processing requests "in order" but admitted some complex cases take longer than others. She recommended I continue making payments until a decision is made. Not much new info but at least I know it's still in their system and wasn't lost or anything.
That's actually a good sign they confirmed it's still in the system! I had a similar experience about 6 weeks before my waiver was finally processed. Keep hanging in there and definitely keep detailed records of every conversation, including the date/time and the name of any agent you speak with.
Kendrick Webb
This makes me so angry for you! They make the process INTENTIONALLY CONFUSING! Everyone saying "you should have appealed" doesn't get that ESD never clearly tells you WHEN something becomes appealable vs when it's just "in process." It's not like they send a bright red letter saying "THIS IS YOUR FORMAL DENIAL, APPEAL NOW OR LOSE FOREVER." I hope you get your money but prepare to fight hard because they use these technicalities to avoid paying legitimate claims!!!
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Hattie Carson
•Exactly! And during the pandemic it was 10x worse. The rules kept changing, the website was constantly crashing, and getting actual human help was basically impossible. I think they should be more flexible about pandemic-era claims.
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Destiny Bryant
One more tip - if you do pursue this, be extremely specific in documenting the timeline. Write out exactly when you filed each week, what the status showed, what communications you received (or didn't receive), and any attempts you made to resolve the issue. The more detailed your documentation, the better chance you have with a late appeal. Also, if you get denied at the OAH level, remember you can appeal to the Commissioner's Review Office and then to Superior Court if necessary. Each level gives you another chance to make your case.
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Aidan Percy
•I really appreciate this advice. I'm going to start putting together a detailed timeline tonight with screenshots from my eServices account showing the continuous "pending verification" status. I'll also check my email archives for any communication from that period. Thank you!
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