Multiple layoffs with claims stuck in 'pending' for months - no adjudication notices from ESD
I'm at my wits' end with my son's ESD claims! He got laid off in December 2024 and immediately filed for unemployment. It's now been almost 5 months, and NINE WEEKS of his claims are still showing as 'pending' with absolutely no movement. The weird part is he never received any adjudication notices or requests for additional info - just the initial data sharing letter and monetary determination showing he'd get $795/week if approved. He got called back to the same construction company in February, but then got laid off AGAIN three weeks ago due to project delays. Started filing new claims right away, but those are also stuck in pending limbo with zero communication from ESD. Is the system just completely broken? Does anyone have suggestions for getting these claims unstuck when there's no clear issue to address?
21 comments
Louisa Ramirez
This happened to mee too!! My claims were stuck for like 2 months and ESD never told me why. So frustrating 😤
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Marilyn Dixon
•Did yours eventually get approved? Or did you have to do something specific to move them forward?
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TommyKapitz
Has your son logged into his eServices account and checked the "Upload a Document" section? Sometimes there are requests for information there that don't generate separate emails or letters. Also, tell him to check his spam folder for anything from ESD. The other issue might be that his second layoff is triggering some kind of review of the first claim period. When you have multiple benefit years or claims close together, it can create verification issues in their system.
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Marilyn Dixon
•Thanks for the suggestions! He's checked his eServices account daily and there's nothing in the upload section. Also checked spam folders, nothing there either. He's totally in the dark about what's causing the hold-up. The multiple layoffs thing makes sense though - do you know if there's a way to get ESD to specifically look at that issue?
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Angel Campbell
ESD system is complete garbage these days. I had 6 weeks pending before i could talk to anyone. They're probably "reviewing" his claim forever and nobody is actually looking at it. The fact that he went back to the same employer definitely complicates things.
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Payton Black
•Not necessarily true. The system flags certain patterns for review, but there's usually a specific reason. Return to same employer within same benefit year can trigger wage verification issues, but it shouldn't cause indefinite holds without notification.
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Harold Oh
I've been working in HR for 15 years and see this ALL THE TIME with our seasonal workers. The most likely issue is that when he returned to the same employer, it created a potential issue with his first claim period that needs to be resolved before they'll process either set of claims. ESD wants to verify that: 1. He was actually laid off the first time (not quit) 2. The return to work was properly reported 3. The second layoff is legitimate Because your son is dealing with claims from two separate periods with the same employer, ESD's system often flags this for manual review to prevent improper payments.
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Marilyn Dixon
•That makes a lot of sense - thank you! His employer definitely laid him off both times (construction work dependent on project timelines). Is there any way to speed up this manual review process? He reported the return to work properly on his weekly claims.
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Amun-Ra Azra
You need to get him on the phone with an ESD agent ASAP. After waiting that long, this won't resolve itself. I was in a similar situation and spent weeks trying to get through to ESD with no luck - busy signals, disconnects, the whole nightmare. I finally used Claimyr (claimyr.com) and got connected to an agent within an hour. They have a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent explained that my claim was stuck in an automated review loop that needed manual override. One 15-minute call fixed what had been pending for months. Your son's situation with multiple layoffs from the same employer in a short timeframe is definitely something that needs a real person to review.
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Marilyn Dixon
•Thank you so much for this suggestion! We've tried calling dozens of times and either get disconnected or can't get through the queue. I'll have him check out that service - at this point, anything to get a real person on the phone would be worth it. Did you need to have any specific documents ready when you finally spoke to someone?
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Amun-Ra Azra
•Make sure he has his claim ID number, SSN, and employment details for both work periods ready. The agent will likely ask about exact dates for the first layoff, return to work, and second layoff, plus the employer's contact info. Also helpful to have screenshots of the pending claims ready to reference.
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Summer Green
i had a kinda similar thing happen were i got a job then got let go after 3 weeks and my benifits got all messed up. turns out i had to file a new claim instead of continuing the old one even tho it was still active. the agent told me that returning to work and then getting laid off again sometimes requires a new claim instead of reactivating the old one. has he tried starting a completly fresh claim?
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TommyKapitz
•This is actually incorrect advice for Washington state. If you're laid off within the same benefit year, you typically DON'T file a new claim - you reopen the existing one. Filing a new claim in this situation can actually create more problems.
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Summer Green
•oh shoot, my bad!! i'm actually in oregon not washington, should have mentioned that. different states have different rules i guess
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Payton Black
Based on what you've described, this is almost certainly a combination of two ESD issues: 1. Multiple claims with the same employer in a short period triggers automatic review 2. ESD is severely backlogged on claim reviews The system is designed to flag potential fraud or improper payment scenarios, and repeated layoff/rehire patterns can trigger this. The lack of communication is unfortunately very common with ESD. Your son should: 1. Call ESD directly and request immediate review (good luck getting through) 2. Contact his state representative's office - they often have dedicated ESD liaisons 3. Submit a request through the ESD secure message center specifically asking about the status of both claim periods 4. Ask his employer to verify both layoffs directly with ESD This will likely require direct human intervention to resolve.
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Marilyn Dixon
•Thank you for the detailed response! We'll try all of these approaches. I hadn't thought about contacting our state representative - that's a great idea. Do you happen to know how long it typically takes for them to help with ESD issues?
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Payton Black
•In my experience, state rep offices can sometimes get responses from ESD within 5-7 business days, compared to weeks or months otherwise. Their constituent services staff often have direct channels to ESD that bypass the regular queue. Just be sure to provide all relevant claim details in your initial outreach.
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Louisa Ramirez
just wondering did your son check his correspondence tab in eservices? sometimes the letters only show up there and dont get mailed
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Marilyn Dixon
•Yes, he's checked everything in his eServices account - correspondence, upload documents, messages, everything. There's literally nothing there except the initial monetary determination and data sharing notices from December. That's part of what makes this so frustrating!
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Harold Oh
After reading through all this, I'd suggest a combination approach: 1. Get a live person on the phone (using whatever method works) to flag his case for priority review 2. Have him write a detailed timeline document of both layoff periods, with exact dates and supervisor names 3. Upload this timeline document to his eServices account under "Provide Additional Information" 4. Have his employer contact ESD directly to confirm both layoff situations I've seen many of these multiple-layoff scenarios get resolved once both the claimant and employer provide consistent documentation. The key is getting someone at ESD to actually look at the case.
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Marilyn Dixon
•Thank you! He's going to create that timeline document tonight. His supervisor has been supportive and said they'd contact ESD too. Really appreciate all the helpful advice from everyone here - feeling more hopeful that we can get this resolved now.
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