


Ask the community...
I wanted to add one more resource that might be helpful for both of your questions - ESD's Handbook for Unemployed Workers is available online and has detailed explanations of what needs to be reported and the school/training rules. It's pretty comprehensive and might give you more confidence about what you're dealing with. Also, I've found that when you're in adjudication like your husband is, it's actually a good time to get all these other questions sorted out (like the PTO reporting and school situation) so you don't run into issues later. You're being really proactive by asking these questions now. One small thing - when he does report the PTO payout on his weekly claim, there should be a section asking about "other income" or "earnings" for that week. Make sure to put the full amount there, not just a portion of it. ESD's system is pretty automated for calculating benefit reductions, so accuracy is key. Hang in there with the adjudication process - from everything you've described, it sounds like a straightforward performance issue rather than misconduct, which should work in your favor. The fact that your husband is being honest about it being "his fault" actually shows good character, but remember that fault doesn't automatically equal disqualifying misconduct in ESD's eyes.
Thank you for mentioning the ESD Handbook - I didn't even know that existed! I'll definitely look that up online. You're absolutely right that being proactive about these questions now while we're already in adjudication makes sense, rather than dealing with more issues later. I appreciate the specific guidance about reporting the full PTO amount in the "other income" section. It's helpful to know exactly where to put it on the weekly claim form. And thank you for the reassurance about the adjudication - you're right that there's a difference between admitting fault for performance issues versus actual misconduct. We're trying to stay optimistic that ESD will see it the same way. All the advice in this thread has been incredibly helpful. It's such a relief to get clear answers from people who've actually been through similar situations rather than just guessing about what to do!
I just want to say how helpful this entire thread has been! I'm not in the exact same situation, but I've been worried about some similar issues with my own unemployment claim. The clarity everyone provided about PTO payouts being reported in the week they're received (not when earned) is something I never would have figured out on my own. And all the detailed advice about community college classes while on unemployment - especially the documentation tips and being prepared to quit school for full-time work - gives me confidence about some training I've been considering. @Anastasia Sokolov - I hope your husband's adjudication goes smoothly! From everything people have shared here, it sounds like you're handling everything exactly right by being proactive and transparent. The fact that so many people have successfully navigated similar performance-related terminations is really encouraging. This community is such a valuable resource when ESD's phone system seems impossible to navigate. Thanks to everyone who shared their real experiences - it makes such a difference to hear from people who've actually been through these situations!
@Luis Johnson Thank you so much for saying that! It really means a lot to know this discussion has been helpful for others too, not just us. When you re'dealing with unemployment for the first time, everything feels so overwhelming and confusing. Having people share their real experiences and practical advice makes such a huge difference. I m'so grateful for everyone who took the time to respond with detailed guidance. It s'given us a clear roadmap for handling both the PTO payout and the community college situation. And you re'absolutely right about this community being invaluable when ESD s'phone system is basically impossible - I had no idea there were so many people here who d'navigated similar challenges. If you do decide to pursue that training you re'considering, it sounds like you ll'be well-prepared now with all the documentation and transparency advice everyone shared. Best of luck with your claim as well!
Another thing to keep in mind - if you're still having trouble after trying the online reset, make sure you're not mixing up your old PIN with a temporary one. Sometimes when you reset it, the system gives you a temporary PIN that you have to change to a permanent one on first login. I got confused by this and kept trying to use the temporary one after I had already changed it. Check your email for any confirmation messages from ESD that might have additional instructions.
That's a really good point about the temporary PIN! I've made that mistake before with other accounts where they give you a temp password that you have to change immediately. It's so easy to get confused about which one you're supposed to be using. Thanks for mentioning the email confirmation too - I always forget to check those for important details.
One more tip that saved me recently - if you've moved since you first filed your unemployment claim, make sure you're using the address that was on file when you originally applied, not your current address. I kept getting locked out during the PIN reset process because I was entering my new ZIP code, but the system was still expecting my old one from when I first set up the account. Once I used the original address info, the reset went through smoothly. Also, if you've changed your phone number, you might need to update that with ESD before the security questions will work properly.
This is such helpful advice! I had a similar issue where I kept using my current info instead of what was originally on file. It's really frustrating that their system doesn't update automatically when you move or change contact details. Do you know if there's a way to update your address info with ESD so future PIN resets use the current information, or do we always have to remember what we originally entered?
This is actually really encouraging to hear! I'm currently 3 weeks into adjudication and seeing all these stories gives me hope that there's light at the end of the tunnel. The fact that you got a response the same day after calling the governor's office is amazing - I had no idea that was even an option. One thing that might help while you wait is to document everything - screenshots of your pending issues, dates of any calls or contacts, etc. I've been keeping a detailed log just in case I need to escalate further. Also, have you tried reaching out to your local state representative? I've heard they can sometimes put additional pressure on ESD to move things along. Hang in there - it sounds like your claim is finally getting the attention it deserves!
That's a great idea about documenting everything! I wish I had started keeping a detailed log from the beginning. I've been taking screenshots now but I should have been doing it all along. And yes, definitely try the governor's office if you get stuck - I was skeptical but it really did get me a callback the same day. I'm thinking about reaching out to my state rep too if nothing happens in the next week or so. Thanks for the encouragement - we're all in this together!
I'm going through something similar right now - been in adjudication for 5 weeks and feeling completely overwhelmed by the whole process. Reading your post and all these responses is actually giving me some hope that there might be movement happening behind the scenes even when we can't see it. The fact that one of your pending issues disappeared is definitely encouraging! I've been checking my account obsessively every day looking for any kind of change. I had no idea that contacting the governor's office was even a possibility - that's brilliant that you got a callback the same day. I'm really sorry you're going through such financial stress with your savings drained. This whole system seems designed to push people to their breaking point. But it sounds like you're finally getting some traction with your claim. Fingers crossed the other 3 issues start disappearing soon too! Please keep us updated on what happens - stories like yours help the rest of us know what to expect and that we're not alone in this mess.
I'm going through this exact same process right now! Filed my subsequent claim yesterday after my benefit year ended on Saturday. Reading through all these responses is both reassuring and nerve-wracking at the same time. It's good to see that most people seem to get through it within 2 weeks without a waiting week. I'm particularly worried because I only worked about 5 months during my previous benefit year before getting laid off again. Hopefully that's enough to establish a new claim. Has anyone here dealt with having limited work history during their benefit year? I'm trying not to panic but the rent is due in 12 days and I'm already cutting it close. Thanks Oliver for posting this - it's exactly the kind of real-world info that's impossible to find on the ESD website!
Hi Fiona! I was in almost exactly the same boat - only worked about 6 months during my benefit year and was super stressed about whether it would be enough. The good news is that 5 months should definitely meet the requirements! You typically need around 680 hours total, and 5 months of full-time work would put you well over that threshold. I know the waiting is nerve-wracking when rent is coming due. Based on what I learned from this thread, you should keep filing your weekly claims as normal and hopefully see movement within the next week or two. If you don't see any progress by day 10, definitely start calling ESD to check on the status. Emma Wilson's advice earlier in this thread was spot-on - the system will likely continue processing your weeklies but hold payments until the subsequent claim review is done. Hang in there, and thanks for the kind words about the post! This community has been a lifesaver for navigating all this stuff.
Just wanted to chime in as someone who's been through this process twice now. The first time (2022) was a disaster - took 7 weeks and multiple calls to get sorted. But the second time (last summer) went much smoother, only about 8 days. The big difference was that I learned to be proactive the second time around. Here's what I did: 1. Immediately after filing the subsequent claim, I called ESD and spoke to an agent to confirm they received it and there were no obvious red flags 2. I checked my account messages twice daily instead of just once 3. I kept detailed notes of every interaction and reference numbers One thing I haven't seen mentioned here is that sometimes they'll request additional documentation even for subsequent claims. In my first experience, they wanted updated job separation paperwork from my most recent employer, which delayed everything by weeks because no one told me. The system has definitely improved since 2022, but it's still not perfect. The key is staying on top of it rather than just waiting and hoping. Oliver, sounds like you're already being proactive by researching here, so you're probably going to have a smoother experience than some of the horror stories people have shared.
This is incredibly valuable advice, thank you Zoe! Your point about being proactive really resonates with me. I think a lot of us (myself included) tend to just file and hope for the best, but it sounds like staying engaged with the process makes a huge difference. The tip about calling right after filing the subsequent claim is brilliant - I wish I had thought of that. It's probably too late for me now since I filed 9 days ago, but for anyone else reading this thread who just filed, definitely take Zoe's advice and call to confirm they received it properly. Your point about additional documentation is also really important. I hadn't considered that they might ask for updated separation paperwork. I still have all my documents from the recent layoff, so hopefully I'm prepared if they need anything. It's encouraging to hear that the system has improved since 2022, even if it's still not perfect. Thanks for sharing both experiences - the contrast really shows how much difference the right approach can make!
Ava Garcia
Just wanted to follow up - were you able to get through to ESD? What did they say about your situation?
0 coins
Amara Nnamani
•I finally got through yesterday using that Claimyr service someone mentioned above. The agent said I can still apply for Training Benefits because I'm within 10 days of exhaustion! Apparently there is a short grace period. I've submitted my application and now I'm waiting to hear back. They said it could take 2-3 weeks for approval, and if approved, I'd get the additional benefits starting after that. Fingers crossed!
0 coins
Omar Farouk
•That's great news! Thanks for the update - it's really helpful to know there is a grace period. I'm glad you were able to get through and that you still have options. Please keep us posted on how the approval process goes. Your experience will definitely help others who might find themselves in a similar situation. Good luck with the IT certification program!
0 coins
Ava Thompson
This is really encouraging to hear about the 10-day grace period! I had no idea that existed. For anyone else reading this thread, it sounds like the key takeaways are: 1. You CAN still apply for Training Benefits within 10 days of your regular UI exhausting 2. Using a service like Claimyr can help you actually get through to ESD (their phone system is brutal) 3. Make sure your training program is on the approved in-demand occupations list 4. The approval process takes 2-3 weeks, so apply ASAP if you're in this situation @Amara Nnamani - really hope your Training Benefits get approved! Your situation will definitely help others who find themselves in the same boat. It's frustrating that this grace period isn't better publicized, but at least there are options for people who miss the deadline by just a few days.
0 coins
CosmicCrusader
•This is such valuable information - thank you for summarizing everything so clearly! I had no idea about the 10-day grace period either. It really shows how important it is to keep pushing and asking questions even when you think you've missed a deadline. The fact that this grace period isn't widely advertised is concerning, but I'm so glad @Amara Nnamani was persistent and found a way to get help. This thread should definitely be bookmarked for anyone dealing with UI exhaustion and training programs. Wishing you the best with your certification program, Amara!
0 coins