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Just to follow up on my earlier comment - while she should file in Washington first, be aware that her weekly benefit amount will typically be calculated according to Oregon's formula if the claim gets transferred there. Different states have different maximum benefit amounts and calculation methods, so that's something to keep in mind. Washington's maximum weekly benefit is currently higher than Oregon's, but the eligibility requirements differ slightly too.
I'm glad you're getting the information you need. One final tip: after she files her initial claim, make sure she continues to file weekly claims even if her initial claim is still pending or in adjudication. Many people make the mistake of waiting for approval before filing weekly claims, but those weeks can't be recovered later. She needs to file weekly claims starting with the first week she's eligible, regardless of the status of her initial claim.
Also, make sure you understand how ESD calculates deductions for part-time work. Many people don't realize you can work part-time and still get partial benefits. For every $3 you earn, your weekly benefit amount is reduced by about $1 (after the first $50 which doesn't count against you). So you might not owe back the full amount of benefits you received during those weeks. When you talk to ESD, ask them to explain exactly how they're calculating the overpayment amount.
For future reference (for yourself and others reading this thread), here's how income reporting works with ESD: You must report ANY earnings during the week you earned them, not when you get paid. Even if it's just a few hours or a single gig job. Then ESD applies their formula to determine if you still qualify for partial benefits. This is one of the most common mistakes people make with unemployment claims.
this happened to me to. i waited 9 WEEKS for my claim!!! the system is broken nobody cares about us regular ppl
Back to your original question about moderation - I did find an email address for the site administrators at the very bottom of the page. Maybe try sending a message there specifically about the harassment issues? Might be more effective than the report button.
I think everyones forgetting to mention that you can work part-time while on unemployment! If you find a temp gig or part-time work while job searching, you can still get partial benefits as long as you earn less than your weekly benefit amount. You just report your earnings each week when you file your weekly claim. Helped me stretch my benefits longer last year when I picked up some gig work.
Thank you all for the helpful information! I've checked out the calculator on the ESD website and it looks like I'll get around $780/week, which is lower than my current income but will definitely help. I appreciate all the tips about job search requirements and the part-time work option - that could really help stretch things if my job search takes longer than expected. I'll make sure to apply right after my last day and keep detailed records of all my job search activities from day one. This community has been incredibly helpful!
If you're getting an ID verification error when trying to use eServices, try clearing your browser cache and cookies first. If that doesn't work, your account might be flagged for identity verification. For weekly claims, I've found that using the eServices mobile site on my phone works better than the desktop version or the telephone system. Just make sure you're on a stable wifi connection when submitting.
had kinda the same thing happen to me. boss cut my hours from 40 to like 12 a week and esd said i quit! took forever to get it sorted but did win my appeal eventually
One more piece of advice: if it's been more than 8 weeks, you can try contacting your state representative's office. They often have liaisons who can help check on the status of appeals. They won't expedite it necessarily, but they might be able to get you more information than you can get yourself.
Update: I called ESD this morning (took forever to get through!) and they confirmed I should report both the severance AND bonus as separation pay when I receive them. The agent said they'll calculate how many weeks it affects based on my weekly benefit amount. They also said I should upload documentation showing the breakdown between severance and bonus through my eServices account. Thanks everyone for your help!
That's great you got through! Make sure to keep copies of EVERYTHING - the paystub, any severance agreement documents, and any communications from your employer breaking down what's what. Take screenshots of your uploaded documents too. You never know when you might need them if questions come up later.
i had the same thing and what nobody told me was u still need to do ur job searches even when ur benefits r $0 during the severance period!!!! dont forget or theyll disqualify u!!!
Update for anyone finding this thread: I called ESD this morning and finally got through to a representative after about a 45-minute wait. The agent confirmed they're experiencing extremely high call volumes right now due to some recent system changes. They recommended using the online message center in eServices for most issues rather than calling. Apparently messages are currently being responded to within 3-5 business days, which is actually faster than getting through by phone for many issues. For those who absolutely need to speak to someone by phone, they said their lowest call volumes are currently Wednesday and Thursday afternoons between 2-4pm.
UPDATE: I finally got through! For anyone having the same problem, here's what worked: I called exactly at 8:00am, pressed 1 for English, then 3 for questions about an existing claim, then 2 for all other questions. I was put on hold for about 35 minutes but finally got a real person! They fixed my issue in about 10 minutes. Just wanted to update in case someone else finds this thread with the same problem. Persistence is key!
ESD has been struggling with high call volumes since 2024 budget cuts reduced their staff. For fastest service: 1. Call Tuesday-Thursday (avoid Mondays and Fridays) 2. Call between 8-9am or 3:30-4pm (avoid mid-day peak times) 3. Have your claim ID, last 4 of SSN, and any relevant documents ready 4. Try the online message center for simple questions - responses usually come within 3-5 business days 5. If your claim shows "pending" for more than 3 weeks, you can request an escalation by specifically asking for a "status escalation" when you do reach someone Good luck!
Has ANYONE actually gotten a call back when using the callback feature? I tried THREE times and they NEVER called back!!
it worked for me once but they called at like 6pm when i wasnt expecting it. missed the call and had to start all over the next day 😩
Yara Khoury
idk why everyone's panicking so much lol. i missed my worksource thing and nothing happened. they sent me another letter a month later. just said i was sick when i finally went in 🤷♂️
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Connor Gallagher
•This is extremely risky advice. While some people might slip through the cracks in the system, ESD policy is clear that missing a RESEA appointment without good cause will result in benefit denial. They've been much more strict about enforcement in 2025 compared to previous years. I wouldn't recommend gambling with your benefits.
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Ava Rodriguez
Following up on reopening your claim - it's not complicated, but there will likely be a gap. When you return and reopen, you'll need to: 1. Log into your ESD account 2. Select "Restart your claim" 3. Answer all questions truthfully 4. Remember there's typically a waiting week (where you must file but won't be paid) So in total, you might experience about a 2-week gap in payments (the waiting week plus processing time). Make sure you have finances to cover this period. And definitely try to resolve the WorkSource situation before leaving!
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Miguel Diaz
•This is why the whole system is GARBAGE!!! Why should you have a waiting week AGAIN when you already did one when you first applied?? Just another way they try to avoid paying people what they're owed!!!!!
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Dmitry Smirnov
•Thank you for the step-by-step explanation! I appreciate knowing exactly what to expect. I'll make sure I have some extra money set aside for when I get back to cover that gap. Going to call WorkSource first thing tomorrow.
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