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What to expect during Social Security ex-spouse benefits phone interview? Documents & timeline questions

I've got a phone appointment next week to apply for divorced spouse benefits from Social Security, and I'm getting anxious about the process! I've already submitted certified copies of our marriage certificate, divorce decree, and my driver's license as requested, but I'm worried about what else they might need. Can anyone who's gone through this tell me: 1. What specific questions do they ask during the phone interview? 2. How long does the whole call typically take? 3. Will they tell me the benefit amount and start date during that same call? 4. Are there any other documents they might request that I should have ready? I was married for 15 years before our divorce in 2018, and I'm now 67. My ex is 68 and already collecting his retirement. I just want to be fully prepared and not be caught off-guard. Thanks for sharing your experiences!

Olivia Martinez

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I went through this process last fall, so here's what to expect: The interview takes about 45-60 minutes. They'll verify all your personal information first - full name, DOB, SSN, current address, contact info. Then they'll ask for details about your marriage (dates, ex's name and SSN if you have it), your work history, and any other benefits you might be receiving. They won't give you exact benefit amounts during the call - they need to process everything first. You'll receive a decision letter with benefit amounts about 2-4 weeks after your interview. Have ready: your banking info for direct deposit, dates of any previous marriages, and approximate earnings for the current year if you're still working. Also, make note of any name changes throughout your life. Good luck!

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Lucas Kowalski

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Thank you SO much for this detailed response! That helps calm my nerves a bit. I was hoping to know my benefit amount right away, but I guess a few more weeks of waiting won't kill me. I'll make sure to have my banking information and work details ready. I wasn't expecting them to ask about my earnings this year - that's really helpful to know!

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Charlie Yang

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they askedme for my birth certificate too even tho i already sent in my drivers license. make sure u have that handy just in case. my call only took like 30 min but they didnt tell me nothin about how much id get, had to wait for letter

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Lucas Kowalski

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Thanks for mentioning the birth certificate! I don't think I have my original one anymore - just copies. Do you know if that would be a problem? And was the letter accurate when you finally got it?

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Grace Patel

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Just went through this in January. Here's what they'll ask beyond the basics: - If you're working, they'll want to know your estimated earnings for the year to check if you exceed the earnings limit (if you're under FRA) - They'll confirm whether your ex-spouse is alive or deceased - They'll ask if you've ever received benefits on anyone else's record - They'll verify the start and end dates of ALL marriages you've had - They'll ask about any government pensions you receive (WEP/GPO issues) The interview took 40 minutes for me. They told me the approximate benefit range but not the exact amount. The official award letter came 18 days later with my precise benefit amount and payment schedule. One tip: have a pen and paper ready to write down the name and direct extension of the person you speak with in case you need to follow up!

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Lucas Kowalski

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This is incredibly helpful! I do have a small pension from a brief period of teaching - I didn't realize that would come up. And I've been married twice, so I'll make sure to have those dates ready. Great tip about getting their direct extension too - I wouldn't have thought of that!

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ApolloJackson

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I HATED my phone interview!!! Was on hold for 2 HOURS before anyone picked up, then they rushed through everything and kept asking me the same questions over and over!!! So frustrating! And then they said they needed MORE documents even tho I sent everything in!!! The whole system is rigged to make it hard for us to get what we deserve!!!

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Isabella Russo

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That sounds awful! But I think your experience isn't typical. When I applied for ex-spouse benefits, my call was only about 30 minutes and the rep was really professional. Sometimes it depends on who you get and how busy they are that day. Did you eventually get your benefits approved?

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Rajiv Kumar

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I tried calling SSA for over a week for my ex-spouse benefits interview and kept getting disconnected or put on hold forever. Finally used this service called Claimyr (claimyr.com) that got me connected to a real person in under 20 minutes. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU My interview went pretty smoothly after that. They asked about marriage length (needed to be married at least 10 years), current marital status (can't be remarried), and income details. Took about 35-40 minutes total. Got my approval letter about 3 weeks later.

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Lucas Kowalski

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Oh wow, I hadn't heard of that service before. I'm going to check it out just in case I have trouble getting through for my appointment. Did you find the actual interview questions difficult or just basic information?

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Rajiv Kumar

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The questions were all pretty basic - mostly verification of information they already had. Nothing tricky. They just want to confirm your identity, marriage details, and make sure you qualify under their rules. As long as you were married 10+ years, aren't remarried, and your ex is eligible for benefits, it's pretty straightforward.

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Aria Washington

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One thing nobody mentioned - they'll ask if you want federal taxes withheld from your benefits. I wasn't prepared for this question and didn't know what percentage to choose. You might want to think about this ahead of time or talk to your tax person. Also, if your ex-spouse hasn't filed for benefits yet, you can still file for divorced spouse benefits if you've been divorced for at least 2 years and both of you are at least 62. This is called the "independently entitled divorced spouse" provision. And remember, taking ex-spouse benefits doesn't affect your ex's benefits at all - many people worry about this, but it has zero impact on what they receive.

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Lucas Kowalski

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That's a great point about the tax withholding! I hadn't considered that at all. I'll probably start with having them withhold 10% to be safe. And thanks for mentioning that it doesn't affect my ex's benefits. We're not on speaking terms, and I was a bit worried about that aspect.

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Charlie Yang

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my frend got denied cuz she remarried b4 60. u didnt remarry rite? thats the #1 thing they care about for exspouse benifits

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Lucas Kowalski

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No, I never remarried after my divorce. That's good to know though - I wasn't aware of the age 60 rule for remarriage. There are so many specific rules with Social Security!

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Olivia Martinez

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Quick tip: If you've worked enough quarters to qualify for your own retirement benefits, they'll automatically give you whichever is higher - your own benefit or the divorced spouse benefit (which is up to 50% of your ex's full retirement amount). Make sure to ask about this if you have your own work history. Also, if your benefit amount seems unexpectedly low, ask if they're applying the Government Pension Offset (GPO) due to your teaching pension. This can significantly reduce spousal/divorced spouse benefits.

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Grace Patel

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This is extremely important advice! The GPO can reduce spousal benefits by 2/3 of your government pension amount. Many applicants are shocked when they discover this reduction. Also, if you're taking benefits before your Full Retirement Age, the amount will be permanently reduced.

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Isabella Russo

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When I had my interview, I found it helpful to have prepared a timeline of my marriage, divorce, and work history with all the dates written down. The claims specialist really appreciated this and it made the process go much smoother. As for the payment timeline - I had my interview on March 12th, received my award letter on April 6th, and got my first payment (including some backpay to my application date) on April 21st. So about 5-6 weeks from interview to money in my account.

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Lucas Kowalski

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Creating a timeline is a brilliant idea! I'm going to do that tonight. And thanks for sharing your timeline from interview to payment - that helps set my expectations. Did they backdate your application to when you first called to schedule the appointment?

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