What documents do I need for ex-spouse Social Security benefits matrix printout?
I'll be turning 62 next month and want to get a complete picture of my benefit options, including what I might be eligible for on my ex-husband's record (we were married 14 years). I've heard about a "matrix printout" that shows different filing strategies and benefit amounts. I'm planning to contact Social Security this week, but want to make sure I have everything ready. Do I just need to have a certified copy of my marriage license and divorce decree? Can I request this matrix printout over the phone, or do I need to schedule an in-person appointment at my local SSA office? Has anyone gone through this process recently? The ex and I have been divorced for 9 years now if that matters.
20 comments


Amina Sy
You're on the right track with the documents, but there's a bit more to it. You'll need certified copies of both your marriage license and divorce decree, but also have your ex's SSN handy if possible (though they can look it up if you provide his full name and date of birth). The benefit comparison printout (what some call a "matrix") can technically be requested by phone, but honestly, getting through to SSA by phone these days is a nightmare. If you want this done efficiently, I'd recommend scheduling an in-person appointment. The online comparison tool on the SSA website doesn't fully account for ex-spouse benefits in all scenarios. Since you were married well over the required 10 years and have been divorced more than 2 years, you qualify for ex-spouse benefits without him having to file first, which is good news.
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QuantumQuest
•Thank you! I was hoping to avoid going in person, but I guess if that's what it takes... Do you know how far out they're scheduling appointments these days? I don't have his SSN memorized anymore, but I do know his DOB. I'm mainly trying to figure out if I should take my own reduced benefit now or wait and take spousal benefits based on his record (he made a lot more than me over the years).
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Oliver Fischer
i got one of these printouts last yr but they didn't call it a matrix, they just said benefit estimate comparisons. had to go in person after trying phone for WEEKS. bring everything!!! birth certificate too and ur ss card. they ALWAYS want more documents than they tell u on the phone!!!
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QuantumQuest
•Oh good point about bringing my birth certificate too! Did they give you the printout the same day or did you have to come back?
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Natasha Petrova
Just to clarify something important here - what you're looking for is actually called a "benefit comparison point calculation" or sometimes an "AERO computation" - not everyone at SSA knows what you mean by "matrix printout" (that's unofficial terminology some financial advisors use). For ex-spouse benefits, you'll definitely need: - Certified marriage certificate - Certified divorce decree - Your birth certificate - Your Social Security card - A photo ID While you technically can request this by phone, I successfully used Claimyr (claimyr.com) to get through to SSA without the endless waiting. They have a service that gets you connected to a real person at SSA usually within 20 minutes instead of waiting hours or getting disconnected. Check out their demo: https://youtu.be/Z-BRbJw3puU With your documents ready and a proper connection to SSA, you can often get preliminary numbers over the phone, then they'll mail you the official computation. For something as important as ex-spouse benefits comparison, having the actual agent walk you through the numbers is invaluable.
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QuantumQuest
•Thank you for explaining the correct terminology! That will definitely help when I talk to them. I've never heard of Claimyr before - I'll check out that link. Getting through by phone would be so much easier than taking time off work for an in-person appointment.
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Javier Morales
Why even bother with your ex's record? Just claim your own benefits and be done with it! My sister wasted MONTHS trying to get benefits on her ex's record and it was only like $50 more a month. Not worth the headache!
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Amina Sy
•This isn't good advice. The difference between her own benefit and 50% of her ex's benefit could be hundreds of dollars monthly, especially if there was a significant income disparity during the marriage. Over a 20+ year retirement, even a $200 monthly difference adds up to nearly $50,000. Definitely worth exploring all options.
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Emma Davis
Has anyone else noticed how SS reps give different answers depending on who you talk to? I went through this exact process last year and the first person told me I couldn't get ex-spouse benefits until my ex retired (WRONG). Second person gave me accurate info. Make sure you talk to someone who really knows the rules about divorced spouse benefits!
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QuantumQuest
•That's exactly what I'm worried about! I don't want to make a decision based on incorrect information. Did you eventually get everything sorted out?
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GalaxyGlider
This brings back memories from when I tried getting proper benefit calculations. Let me tell you MY STORY with this... went to SSA office with EVERY document I could think of. Marriage cert, divorce papers, birth cert, even tax returns! Got there at 8:15am (they open at 9) and STILL waited until 11:30 to see someone!!!! Then they told me the system was DOWN and to come back tomorrow!!! WASTED MY ENTIRE MORNING!!! The phone system is IMPOSSIBLE - I called 14 times in one day and either got disconnected or was on hold for hours. System is BROKEN!!! FINALLY got my benefit comparison but only because my neighbor's daughter works at SSA and helped me. If you don't know someone on the inside good luck!!!!!
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Malik Robinson
•I had a similar experience but I used that Claimyr service someone mentioned above - it actually worked to get me through to SS on the phone. Saved me from having to go to the office and deal with the wait times.
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Malik Robinson
Just wanted to say that once you get your benefit comparison, make sure you understand the impact of claiming early vs. waiting. I claimed at 62 on my ex's record and now regret it. Would have gotten 30% more if I'd waited until my FRA. No one explained that clearly to me at the time.
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Natasha Petrova
•This is an excellent point. At FRA (which would be 67 for someone turning 62 next month), you'd get 50% of your ex's PIA. But claiming at 62 reduces that to about 32.5% of their PIA. The reduction is permanent. Sometimes it makes sense to take your own reduced benefit at 62 and then switch to the spousal benefit at your FRA if that would be higher. This is exactly why getting that benefit comparison calculation is so important for making an informed decision.
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Emma Davis
One quick tip - take detailed notes during any conversation with SSA. I always write down the date, time, name of the person I spoke with, and what they told me. Saved me multiple times when different reps gave conflicting info!
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QuantumQuest
•That's really smart advice. I'll definitely do that. I'm starting to think I need to try both approaches - try to get through by phone first using that Claimyr service, and if that doesn't work out, bite the bullet and schedule an in-person appointment.
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Quinn Herbert
As someone who recently went through this exact process, I can confirm that having all your documents ready is crucial. I'd also suggest calling ahead to ask specifically for an "AERO computation" or "benefit comparison calculation" as others mentioned - using the right terminology really helps. One thing I learned that might save you some time: if you have a my Social Security account online, you can actually get some preliminary benefit estimates there first. It won't show the full ex-spouse benefit comparison, but it'll give you your own benefit estimates at different claiming ages. This can help you prepare better questions for when you do speak with SSA. Also, regarding timing - if your ex is already receiving benefits (which is likely if he's older), that can actually make the process smoother since his benefit amount is already established in their system. The 2-year post-divorce rule you've already satisfied means you can claim independently of his filing status. Good luck with getting through to them! The phone system is definitely frustrating, but persistence pays off.
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NebulaNinja
•Thank you for mentioning the my Social Security account! I actually forgot I had set that up a few years ago. I'll log in and check what estimates are already available there before I call. That's a great point about my ex likely already receiving benefits - he's 3 years older than me, so he probably started claiming at least a year ago. That should make things easier when I talk to SSA. I really appreciate everyone's advice here - feeling much more prepared now!
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Rajan Walker
Just wanted to add a few things that helped me when I went through this process last year. First, if you're planning to call SSA, try calling right when they open (8am local time) - you'll have much better luck getting through. Also, when you do get someone on the phone, don't hesitate to ask them to repeat back the key numbers to you to make sure you both heard correctly. One document tip that saved me a headache: make sure your divorce decree specifically states the marriage start and end dates. Some older divorce papers don't include the marriage date, and SSA needs both to verify the 10+ year requirement. If yours is missing that info, you might need to get an amended certified copy. Also, don't forget that you can potentially file a restricted application strategy if you were born before 1954 - this lets you claim spousal benefits while letting your own benefit grow with delayed retirement credits until age 70. Definitely worth asking about if you qualify! The whole process took me about 3 weeks from initial call to getting the final comparison paperwork, but it was absolutely worth it to see all my options laid out clearly.
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Layla Sanders
•This is incredibly helpful information! I was born in 1963, so unfortunately I don't qualify for the restricted application strategy, but it's good to know about. The tip about calling right at 8am is great - I'll definitely try that. Quick question about the divorce decree - mine does have both the marriage and divorce dates clearly stated, so I should be good there. But I'm curious about the 3-week timeline you mentioned. Did you get preliminary numbers during your first call, or did you have to wait the full 3 weeks to see any benefit comparisons? I'm hoping to at least get a rough idea of the numbers during the initial conversation so I can start planning. Thanks for sharing your experience - it really helps to hear from someone who's been through this recently!
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