Filing for Social Security overseas - FBU vs US applications for expats?
I'm turning 62 next month and planning to claim my SS retirement benefits while living in Portugal. I've been researching whether I should file through the Federal Benefits Unit (FBU) at the US Embassy here or if I should just fly back to the States for a couple weeks to handle it directly with an SSA office. Has anyone gone through either process while living abroad? If you filed through an FBU, was it efficient or a bureaucratic nightmare? Any expats who filed directly in the US - was it worth the trip? Just trying to figure out which route will be less of a headache and get my benefits flowing faster.
35 comments


Donna Cline
I filed thru the FBU at the US Embassy in Bangkok last year. Was actually pretty smooth! Emailed them my documents, had a phone interview, and got approved about 8 weeks later. Never had to physically go to the embassy. One thing to know - make sure ALL your docs are in perfect order because if something's missing it can really delay things.
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Lucas Parker
•That's encouraging! Did they require anything unexpected document-wise? And was the 8-week timeline from initial contact to receiving your first payment?
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Harper Collins
I did the opposite of the previous commenter and flew back to Dallas to file in-person. In my situation, it was definitely worth it because I had some complications with my earnings record that needed sorting out. The SSA rep was able to access everything right there and fix several issues. Got approved before I even flew back to Spain. If your case is straightforward, FBU is probably fine, but if there are any complications, being in-person at an SSA office is invaluable.
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Lucas Parker
•That's a good point about having complications. I worked for several different employers over the years and had about 3 years of self-employment income too. Maybe in-person would be better for getting everything sorted quickly.
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Kelsey Hawkins
whatever u do DONT use the online application if ur overseas!! system kept crashing when i tried putting in my foreign address. wasted hours and had to start all over THREE TIMES!! so frustrating!!
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Dylan Fisher
•Wow, thanks for the warning! I almost made that mistake. Did you end up going through FBU or traveling back to the US?
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Edwards Hugo
I've been an expat in Germany for 15 years and handled my Social Security application through the FBU at the Frankfurt Consulate last year. A few important points to consider: 1. FBUs typically take 30-120 days to process applications, while US offices can sometimes complete everything in a single appointment if all documentation is in order. 2. If you have any complications (mixed earnings records, foreign pensions that trigger WEP calculations, or previous marriages that might qualify for spousal benefits), going to the US can be advantageous. 3. Direct deposit to foreign banks can be complicated - some countries have better banking relationships with SSA than others. Portugal is generally fine, but verify this. 4. FBUs operate differently at each embassy/consulate. Some are excellent, others are understaffed and slow. You might want to email the Portugal FBU first to gauge their responsiveness. 5. If you do decide to file in the US, make an appointment well in advance - many offices are still backed up from the pandemic.
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Lucas Parker
•This is incredibly helpful - thank you! I didn't even think about the WEP implications. I worked for a Portuguese company for 7 years and paid into their system, so that might complicate things. I'm leaning toward making the trip back to the US now.
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Gianna Scott
I had a HORRIBLE experience with the FBU in London! Took over 6 months to process my application and they kept losing my documents. Had to submit same papers 3 different times! Then they calculated my benefit wrong and I spent another 2 months fixing it. If I could do it over, I'd definitely have flown back to the States. The people at my old local office in Minnesota were always so helpful when I lived there.
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Alfredo Lugo
•That sounds frustrating, but experiences vary widely between different FBUs. The one in Portugal actually has a pretty good reputation compared to some others. If anyone's having trouble getting through to SSA either way, I recently used a service called Claimyr (claimyr.com) that got me connected to a live agent in under 5 minutes after I'd spent days trying. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU - totally worth it for avoiding the endless busy signals and disconnections.
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Dylan Fisher
I just went thru this last month! I'm in Argentina and was debating the same thing. Ended up using the FBU here and it wasn't terrible but not great either. Took exactly 11 weeks from my application date to approval. One thing to consider - if u go back to US to file, make sure you schedule appointment BEFORE you travel. I heard some SS offices are booked weeks or months in advance, especially in bigger cities.
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Lucas Parker
•Good point about scheduling in advance! Did the FBU require an in-person visit or was it all handled electronically?
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Edwards Hugo
As an additional consideration, remember that filing at 62 means taking a permanent reduction of about 30% compared to waiting until your Full Retirement Age (FRA). This reduction is especially important for expats to consider since international living can sometimes involve unexpected expenses. Have you run calculations to determine if early filing makes financial sense in your particular situation?
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Lucas Parker
•Yes, I've definitely thought about the reduction. My FRA is 67, but I've run the numbers and determined that I'd need to live past 80 for waiting to be the better financial choice. Since my family doesn't have great longevity (parents both passed in their early 70s), I'm comfortable with the reduced amount.
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Donna Cline
One more thing about FBU filing - they get SUPER confused if you have direct deposit to a US bank but live overseas. They kept asking for my Portuguese bank info even tho I just wanted it sent to my US account (which is totally allowed!). Had to explain this like 5 times lol
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Kelsey Hawkins
•omg yes!!! they did this to me too!! so annoying. took forever to convince them i wanted to keep using my chase account.
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Alfredo Lugo
If you decide to file through the FBU, make sure you understand how international agreements affect your benefits. Portugal and the US have a Totalization Agreement that coordinates Social Security benefits. This means time worked in Portugal might count toward US eligibility requirements and vice versa. However, this can also trigger the Windfall Elimination Provision (WEP) if you receive a pension from Portugal, potentially reducing your US benefits. This is one area where speaking with an SSA representative who understands international agreements can be valuable.
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Lucas Parker
•I wasn't aware of the Totalization Agreement implications. That does make me think I need someone knowledgeable about international cases. Do regular SSA offices have specialists for international situations, or would the FBU staff actually be better equipped for this?
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Hailey O'Leary
•FBU staff are generally more familiar with international agreements and WEP calculations since that's their specialty. However, their knowledge can vary significantly between locations. The Portugal FBU should be well-versed in the US-Portugal Totalization Agreement since they handle these cases regularly. That said, if you have complex earnings records spanning multiple countries, a US office with access to all systems might be able to resolve issues faster. You could always call the Portugal FBU first to gauge their expertise level before deciding.
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Harper Collins
Just a practical note - if you do decide to travel to the US to file, bring EVERY possible document you might need: original birth certificate, marriage certificate if applicable, all passports (current and expired), tax returns from the last few years, proof of foreign residency, and your complete work history. Better to have too much documentation than not enough!
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Dylan Fisher
•This is so important! When I filed they even wanted my divorce decree from 20 years ago because I'd been married for more than 10 years and potentially qualified for spousal benefits. Definitely bring everything.
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Carmen Ruiz
Based on all the experiences shared here, I'm leaning toward making the trip back to the US to file in person. The combination of my mixed work history (including those 7 years with a Portuguese company), potential WEP implications, and the inconsistent experiences people have had with different FBUs makes me think the in-person route might be worth the travel cost. Plus, if there are any issues with my earnings record, I'd rather have immediate access to someone who can pull up everything and fix it on the spot rather than dealing with back-and-forth communications overseas. Thanks everyone for sharing your experiences - this has been incredibly helpful in making my decision!
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Kaiya Rivera
•That sounds like a really smart decision given your situation! The WEP calculation with Portuguese earnings can be tricky, and having someone right there who can access all your records and work through any complications will probably save you a lot of headaches down the road. One tip - when you call to schedule your appointment, mention that you're an expat with foreign earnings so they can potentially set aside extra time or connect you with someone who has experience with international cases. Safe travels and good luck with your application!
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Carmen Vega
I went through a similar decision process last year while living in Italy. One factor that really helped me decide was calling both the Rome FBU and a few SSA offices back home to ask specific questions about my situation before committing to either route. The FBU was incredibly knowledgeable about international cases but warned me upfront that my case might take 3-4 months due to the foreign pension verification requirements. Meanwhile, the SSA office in my old hometown said they could likely handle everything in 2-3 weeks if I came in person with all my documents. That time difference was worth the plane ticket for me. Also, don't forget to factor in that if you file while physically in the US, your first payment might arrive faster since there's no international banking setup delays. Whatever you decide, just make sure to get a receipt or confirmation number for everything you submit - learned that lesson the hard way with other government paperwork!
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Diego Rojas
•That's really helpful advice about calling both options first! I hadn't thought about the international banking setup delays - that could definitely add weeks to getting my first payment if I go the FBU route. The time comparison you got (3-4 months vs 2-3 weeks) is pretty significant, especially when you're trying to start benefits right at 62. Did you have any issues with the foreign pension verification process, or was it just a matter of waiting for the Italian authorities to respond? I'm curious because I'll likely face similar delays with Portuguese pension records.
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DeShawn Washington
•Just wanted to add my perspective as someone who recently went through this process. I filed through the FBU in Mexico City about 6 months ago, and while it took longer than I hoped (about 14 weeks), they were actually very thorough with the international aspects. The key thing that helped me was creating a detailed timeline of all my work history - both US and foreign - with exact dates and employer information before I even contacted them. This seemed to speed things up because they didn't have to keep coming back to me for clarification. Also, regarding the banking delays Carmen mentioned, I used Wise (formerly TransferWise) to set up a US account that I could access from abroad, which eliminated some of the international transfer complications. Worth considering if you want to avoid potential delays with Portuguese banks!
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Zoe Alexopoulos
I'm currently going through this exact same decision process! I'm 61 and planning to file next year from the UK. One thing I've learned from researching is that you can actually call the SSA international number (+1-410-965-0160) to discuss your specific situation before deciding which route to take. They can tell you upfront if your case has any red flags that might cause delays through the FBU route. Also, if you do decide to travel back to the US, consider timing it around other things you might need to handle - like updating your will, seeing doctors, or visiting family - to make the trip more worthwhile. The consensus here seems to be that complex cases benefit from in-person filing, while straightforward cases can go either way. Your Portuguese work history definitely puts you in the "complex" category, so the US trip is probably the right call. Keep us posted on what you decide and how it goes!
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CosmicCadet
•That's a great suggestion about calling the SSA international number first! I hadn't heard about that option. It makes so much sense to get their assessment of potential complications before committing to either route. And you're absolutely right about timing the trip around other needs - I've been putting off updating some financial documents that would be easier to handle in person anyway. Your point about complex vs. straightforward cases really resonates with me. Between the Portuguese work history, potential WEP calculations, and mixed earnings records, I'm definitely in the complex category. Thanks for reinforcing that the US trip is probably the smart move here. I'll definitely post an update once I get through the process - hopefully it'll help others facing the same decision!
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StellarSurfer
I went through this process about 18 months ago while living in France. Based on your situation with Portuguese work history and potential WEP implications, I'd strongly recommend the US route. I initially tried the FBU in Paris but quickly realized they weren't equipped to handle my complex case involving French pension calculations. Ended up flying back to Phoenix and got everything sorted in one 3-hour appointment. The SSA rep there had specialized training in international cases and was able to access systems the FBU couldn't. She caught two errors in my earnings record that would have significantly reduced my benefits. The trip cost me about $1,200 but saved me thousands in reduced benefits over time. Pro tip: when you call to schedule, ask specifically for an appointment with someone experienced in international cases - not all SSA offices have staff trained on WEP and totalization agreements. Also bring translated copies of any Portuguese employment documents, even if they seem unnecessary. Good luck!
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Ethan Moore
•This is exactly the kind of detailed experience I was hoping to hear about! Your situation sounds very similar to mine, and the fact that the SSA rep in Phoenix caught errors that would have cost you thousands really validates my decision to go the US route. I'm definitely going to ask specifically for someone with international experience when I call to schedule. The tip about bringing translated Portuguese documents is really helpful too - I hadn't thought about that but it makes perfect sense. Can I ask which SSA office in Phoenix you used? I'm trying to figure out if certain offices are better equipped for international cases than others. Also, did you need to provide any advance notice about the complexity of your case, or did you just mention it when you arrived for your appointment?
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Danielle Mays
•I used the Phoenix East office on Van Buren Street - they seem to have several reps who specialize in international cases, probably because of all the expats who retire to Arizona. When I called to schedule, I specifically mentioned I was an expat with foreign earnings and potential WEP issues, and they automatically booked me with someone experienced in those areas. Definitely mention the complexity upfront - it helps them allocate the right amount of time and match you with the right person. Also, I'd recommend calling about 6-8 weeks before you plan to travel since appointments can fill up quickly, especially with the specialized reps. The whole experience was so much smoother than I expected after all the horror stories I'd read online!
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Nick Kravitz
I'm in a very similar situation - turning 63 next year and living in Costa Rica. After reading all these experiences, I'm definitely leaning toward flying back to file in person. The thing that really stands out to me is how many people mention that SSA reps in the US caught errors or complications that could have cost thousands over time. Since we're talking about benefits that will hopefully last 20+ years, even a small mistake in the calculation can add up to huge money. Plus, with the WEP calculations and international agreements, it seems like the FBU staff's expertise varies wildly between locations. At least in a US office, you know they have access to all the systems and can pull up everything immediately. The travel cost is a one-time expense, but benefit errors last forever. Has anyone had experience with the SSA office in Miami? I'm thinking that might be my best bet given the high number of international cases they probably handle.
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Nora Brooks
•I can't speak to Miami specifically, but your logic about benefit errors lasting forever is spot on! I went through this decision last year and chose the in-person route for exactly that reason. One thing about Miami - since it handles so many international cases, you might actually have better luck getting an appointment with someone experienced in WEP and totalization agreements. I'd suggest calling a few different offices in South Florida to compare availability and expertise levels. Also, given that you're in Costa Rica, you might want to research whether the US-Costa Rica totalization agreement could affect your benefits calculation. That's another layer of complexity that really benefits from having an expert look at your case in person. The peace of mind alone was worth the travel cost for me!
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Diego Fisher
Reading through all these experiences really reinforces how much the decision depends on your individual situation. For anyone else following this thread who might be on the fence, here's what seems to be the key factors: 1) If you have a straightforward work history with only US earnings, FBU can work fine (though timelines vary widely), 2) If you have foreign earnings, multiple countries involved, or potential WEP calculations, the US route seems overwhelmingly better, and 3) The peace of mind factor is huge - knowing you can get everything resolved in one sitting vs. potentially months of back-and-forth. One additional consideration I haven't seen mentioned much is that if you're planning to travel back to the US anyway for other reasons (family visits, medical appointments, etc.), the timing could work out perfectly. Also worth noting that some of the newer SSA offices have really streamlined their processes - it's not the same bureaucratic nightmare it used to be if you come prepared with all your documents. Thanks to everyone for sharing such detailed experiences!
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Malik Jackson
•This is such a comprehensive summary of all the factors to consider! As someone new to this whole process, I really appreciate how everyone has broken down the pros and cons of each approach. The point about timing the trip with other needs is particularly smart - I've been putting off some banking updates and family visits that would make a US trip serve multiple purposes. One question I haven't seen addressed much: for those who chose the US route, how far in advance did you typically need to book appointments? I'm trying to plan my timeline and wondering if I need to start calling offices now even if I'm not filing until later this year. Also, has anyone had experience with whether certain times of year are better/worse for getting appointments? I imagine they might be busier at the beginning of the year when people are filing taxes and thinking about retirement planning.
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