Filing for Social Security overseas - FBU vs US applications for expats?
I'm turning 62 next month and planning to claim my SS retirement benefits while living in Portugal. I've been researching whether I should file through the Federal Benefits Unit (FBU) at the US Embassy here or if I should just fly back to the States for a couple weeks to handle it directly with an SSA office. Has anyone gone through either process while living abroad? If you filed through an FBU, was it efficient or a bureaucratic nightmare? Any expats who filed directly in the US - was it worth the trip? Just trying to figure out which route will be less of a headache and get my benefits flowing faster.
21 comments

Donna Cline
I filed thru the FBU at the US Embassy in Bangkok last year. Was actually pretty smooth! Emailed them my documents, had a phone interview, and got approved about 8 weeks later. Never had to physically go to the embassy. One thing to know - make sure ALL your docs are in perfect order because if something's missing it can really delay things.
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Lucas Parker
AuthorThat's encouraging! Did they require anything unexpected document-wise? And was the 8-week timeline from initial contact to receiving your first payment?
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Harper Collins
I did the opposite of the previous commenter and flew back to Dallas to file in-person. In my situation, it was definitely worth it because I had some complications with my earnings record that needed sorting out. The SSA rep was able to access everything right there and fix several issues. Got approved before I even flew back to Spain. If your case is straightforward, FBU is probably fine, but if there are any complications, being in-person at an SSA office is invaluable.
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Lucas Parker
AuthorThat's a good point about having complications. I worked for several different employers over the years and had about 3 years of self-employment income too. Maybe in-person would be better for getting everything sorted quickly.
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Kelsey Hawkins
whatever u do DONT use the online application if ur overseas!! system kept crashing when i tried putting in my foreign address. wasted hours and had to start all over THREE TIMES!! so frustrating!!
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Dylan Fisher
Wow, thanks for the warning! I almost made that mistake. Did you end up going through FBU or traveling back to the US?
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Edwards Hugo
I've been an expat in Germany for 15 years and handled my Social Security application through the FBU at the Frankfurt Consulate last year. A few important points to consider: 1. FBUs typically take 30-120 days to process applications, while US offices can sometimes complete everything in a single appointment if all documentation is in order. 2. If you have any complications (mixed earnings records, foreign pensions that trigger WEP calculations, or previous marriages that might qualify for spousal benefits), going to the US can be advantageous. 3. Direct deposit to foreign banks can be complicated - some countries have better banking relationships with SSA than others. Portugal is generally fine, but verify this. 4. FBUs operate differently at each embassy/consulate. Some are excellent, others are understaffed and slow. You might want to email the Portugal FBU first to gauge their responsiveness. 5. If you do decide to file in the US, make an appointment well in advance - many offices are still backed up from the pandemic.
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Lucas Parker
AuthorThis is incredibly helpful - thank you! I didn't even think about the WEP implications. I worked for a Portuguese company for 7 years and paid into their system, so that might complicate things. I'm leaning toward making the trip back to the US now.
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Gianna Scott
I had a HORRIBLE experience with the FBU in London! Took over 6 months to process my application and they kept losing my documents. Had to submit same papers 3 different times! Then they calculated my benefit wrong and I spent another 2 months fixing it. If I could do it over, I'd definitely have flown back to the States. The people at my old local office in Minnesota were always so helpful when I lived there.
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Alfredo Lugo
That sounds frustrating, but experiences vary widely between different FBUs. The one in Portugal actually has a pretty good reputation compared to some others. If anyone's having trouble getting through to SSA either way, I recently used a service called Claimyr (claimyr.com) that got me connected to a live agent in under 5 minutes after I'd spent days trying. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU - totally worth it for avoiding the endless busy signals and disconnections.
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Dylan Fisher
I just went thru this last month! I'm in Argentina and was debating the same thing. Ended up using the FBU here and it wasn't terrible but not great either. Took exactly 11 weeks from my application date to approval. One thing to consider - if u go back to US to file, make sure you schedule appointment BEFORE you travel. I heard some SS offices are booked weeks or months in advance, especially in bigger cities.
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Lucas Parker
AuthorGood point about scheduling in advance! Did the FBU require an in-person visit or was it all handled electronically?
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Edwards Hugo
As an additional consideration, remember that filing at 62 means taking a permanent reduction of about 30% compared to waiting until your Full Retirement Age (FRA). This reduction is especially important for expats to consider since international living can sometimes involve unexpected expenses. Have you run calculations to determine if early filing makes financial sense in your particular situation?
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Lucas Parker
AuthorYes, I've definitely thought about the reduction. My FRA is 67, but I've run the numbers and determined that I'd need to live past 80 for waiting to be the better financial choice. Since my family doesn't have great longevity (parents both passed in their early 70s), I'm comfortable with the reduced amount.
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Donna Cline
One more thing about FBU filing - they get SUPER confused if you have direct deposit to a US bank but live overseas. They kept asking for my Portuguese bank info even tho I just wanted it sent to my US account (which is totally allowed!). Had to explain this like 5 times lol
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Kelsey Hawkins
omg yes!!! they did this to me too!! so annoying. took forever to convince them i wanted to keep using my chase account.
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Alfredo Lugo
If you decide to file through the FBU, make sure you understand how international agreements affect your benefits. Portugal and the US have a Totalization Agreement that coordinates Social Security benefits. This means time worked in Portugal might count toward US eligibility requirements and vice versa. However, this can also trigger the Windfall Elimination Provision (WEP) if you receive a pension from Portugal, potentially reducing your US benefits. This is one area where speaking with an SSA representative who understands international agreements can be valuable.
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Lucas Parker
AuthorI wasn't aware of the Totalization Agreement implications. That does make me think I need someone knowledgeable about international cases. Do regular SSA offices have specialists for international situations, or would the FBU staff actually be better equipped for this?
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Hailey O'Leary
FBU staff are generally more familiar with international agreements and WEP calculations since that's their specialty. However, their knowledge can vary significantly between locations. The Portugal FBU should be well-versed in the US-Portugal Totalization Agreement since they handle these cases regularly. That said, if you have complex earnings records spanning multiple countries, a US office with access to all systems might be able to resolve issues faster. You could always call the Portugal FBU first to gauge their expertise level before deciding.
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Harper Collins
Just a practical note - if you do decide to travel to the US to file, bring EVERY possible document you might need: original birth certificate, marriage certificate if applicable, all passports (current and expired), tax returns from the last few years, proof of foreign residency, and your complete work history. Better to have too much documentation than not enough!
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Dylan Fisher
This is so important! When I filed they even wanted my divorce decree from 20 years ago because I'd been married for more than 10 years and potentially qualified for spousal benefits. Definitely bring everything.
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