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Can I claim Social Security survivor benefits without my deceased ex-wife's SSN? SSA already knows we were married!

I'm stuck in a frustrating situation with Social Security and need advice. I'm 62 and trying to apply for survivor benefits after my wife passed away from cancer in 2023. Here's the complicated part - we married when I was 21, separated around age 31, but never officially divorced (we just went our separate ways). I recently found out she was receiving SSI benefits before she died, and apparently SSA reduced her benefits when they discovered she was technically still married to me (she had applied as single). Now I'm trying to apply for survivor benefits, but the SSA office is insisting I need both a marriage certificate AND her social security number. I can probably get a copy of our marriage certificate from 41 years ago, but I have absolutely no way to get her SSN - we've been separated for over 30 years with zero contact! What's driving me crazy is that SSA clearly already knows we were married - they reduced her benefits because of it! They must have both our records linked in their system already. I've tried explaining this on the phone but keep getting nowhere. My nephew thinks I should just go to the local office in person and explain the situation. Has anyone dealt with something similar? Can they really deny me benefits when they already have proof in their system that we were married? I feel like I'm caught in a bureaucratic nightmare.

Chloe Anderson

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You absolutely need to go in person to the local SSA office. You're right that they should have your wife's information in their system if they already made a determination about her marital status that affected her benefits. Bring your photo ID, your own Social Security card, and any documentation you can gather about the marriage (certificate if possible). When you go in, specifically ask to speak with a Technical Expert or Claims Specialist, not just the front desk person. Explain clearly that SSA already made a determination about your marital status when adjusting her SSI benefits, so they must have her SSN and marriage info in their system. The key here is persistence. If the first person can't help, politely ask to speak with a supervisor. Don't leave until they at least attempt to look up the connection in their system.

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Omar Fawaz

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Thank you - this gives me hope. I'll definitely request to speak with a Technical Expert or Claims Specialist. I was worried they'd just turn me away at the front desk. Do you think I should bring anything else to prove my identity besides my ID and SS card?

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Diego Vargas

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OMG the SSA is IMPOSSIBLE to deal with!!! I went through something similar when my ex passed away - not exactly the same but close enough. They kept sending me in circles for WEEKS demanding paperwork they already had!!! I had to make FIVE trips to the office before someone finally looked in their system and found what they needed. The frontline people often don't have the authority or don't know how to access certain records. You HAVE TO keep escalating until you get someone who actually knows what they're doing. Don't give up!!

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Omar Fawaz

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Five trips?! That sounds awful. I hope it doesn't take that many visits, but I'm prepared to be persistent. Did you eventually get your benefits?

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Social Security survivor benefits are definitely available to you in this situation since you were married for over 10 years and never divorced. The problem you're facing is purely administrative, not eligibility-based. Here's what you need to know: SSA can absolutely perform an internal search using your information to locate your deceased spouse's record. This is called a "Numident search" in their system. When you go to the office, specifically request this. Bring these documents: 1. Your government-issued photo ID 2. Your Social Security card 3. Your birth certificate 4. Any paperwork you have related to the marriage 5. Any correspondence regarding her SSI benefits or her death if you have it If they still resist, ask them to check the SSI records for any case notes about the marriage determination that reduced her benefits. That proves the connection exists in their system.

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Omar Fawaz

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Thank you for such detailed information! I've never heard of a "Numident search" before, but I'll definitely ask for that specifically. I don't have any paperwork about her SSI benefits or death - we were completely out of contact. But it sounds like they should be able to find everything with just my information?

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StarStrider

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my uncle had a similar thing happen last yr. he couldn't get his ex's ssn either. what worked for him was going to the office with his marriage certificate and his own id and ss card. they looked it up in the system! dont give up they can find it. good luck

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Omar Fawaz

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That's encouraging to hear - thanks! I hope I have the same experience as your uncle.

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Sean Doyle

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I work with seniors applying for benefits, and this is unfortunately pretty common. The left hand doesn't know what the right hand is doing at SSA. Here's the thing - if they adjusted her SSI benefits because she was married to you, they 100% have both your records linked internally. You don't need her SSN. When you go to the office, be prepared to wait several hours. Bring a bottle of water and something to read. Ask to speak with a Claims Specialist specifically. Be polite but firm. If they insist they need her SSN, ask them to check the SSI records where they determined she was married to you. If you're still not getting anywhere after trying the in-person route a couple times, you might want to try Claimyr (claimyr.com). It's a service that helps you bypass the ridiculous phone wait times to speak with an actual SSA agent. They have a video showing how it works here: https://youtu.be/Z-BRbJw3puU. I've had clients use it when they kept hitting walls at the local office. Sometimes you get a more knowledgeable agent on the phone than in person.

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Omar Fawaz

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Thanks for the suggestion. I hadn't heard of that service before. I'm definitely going to try the in-person route first, but it's good to know there are other options if I keep hitting walls. I'll check out that video.

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Zara Rashid

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Just wondering - did you ever claim her on your taxes as a spouse? Or file jointly? That might be another way to prove the relationship existed without her SSN.

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Omar Fawaz

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No, we never filed taxes together after we separated. We really had no contact at all after going our separate ways. That's what makes this so frustrating - I have almost no documentation connecting us except a 41-year-old marriage certificate.

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Diego Vargas

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Have you considered talking to a Social Security attorney? Some will do free consultations. Might be worth it if SSA keeps giving you the runaround.

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Omar Fawaz

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I hadn't thought about that. I'll keep it as a last resort if I can't get anywhere with the office visits. Hopefully it won't come to that.

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Luca Romano

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This is exactly why I tell everyone to get divorced properly! Sorry you're dealing with this but there's an important lesson here for others reading. When you separate, get the legal divorce or this kind of mess happens decades later! Anyway, hope you get it sorted out. The SSA should definitely have the records linked if they reduced her benefits.

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StarStrider

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not helpful dude. some people cant afford divorces or don't know how to do it. my parents were separated for 15 yrs before they could afford the divorce.

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Sean Doyle

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Just wanted to follow up - were you able to make any progress with this? If you're still having trouble, don't forget that Congressional offices can sometimes help with Social Security issues. Your local Representative or Senator's office might be able to cut through some red tape if you contact their constituent services.

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Omar Fawaz

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I have an appointment at the local office next week. If that doesn't work out, I might try the congressional office route - that's a great suggestion I hadn't considered. I'll update here after my appointment to let everyone know how it went.

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Chloe Anderson

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One more thing I forgot to mention - be sure to ask about retroactive benefits when you do get this sorted out. You might be entitled to back payments from the time of her death if you were eligible but unable to apply due to these documentation issues.

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Omar Fawaz

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I didn't even think about retroactive benefits! That's really good to know. I'll definitely bring that up when I'm there. Thanks for all your help.

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