Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ravi Kapoor

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my cousin said something about a 60 day window after applying where u can withdraw ur application if u change ur mind about taking early benefits. might be worth asking about that too in case she decides to wait for full amount later

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Malik Thomas

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That's interesting and could be really helpful information. I'll add it to the list of things for her to ask about. Thanks!

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Another thing she should consider is that survivor benefits taken early are reduced differently than regular retirement benefits. The reduction for survivor benefits at age 62 is about 28.5%, while regular retirement at 62 would be reduced by about 30%. The exact percentage depends on her specific FRA. The SSA representative should be able to calculate the exact amount during her appointment.

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Malik Thomas

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I didn't realize there was a difference in how they calculate the reductions. Thanks for pointing that out!

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LilMama23

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SSA IT specialist here. The current outage is due to scheduled maintenance that was supposed to complete by 6am EST but encountered some technical difficulties. Engineering teams are working to resolve the issues, and full service should be restored within the next 8-12 hours. Regarding your application timeline: The current processing time for retirement benefits is 75-90 days in most cases. Your online status may not update frequently during this period, but rest assured your application is still being processed even when the website is unavailable. If you have immediate concerns about your specific application, calling your local office with your confirmation number is your best option.

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Thank you for the inside information! That's very helpful to know. I'll be patient and check again tomorrow.

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Yuki Tanaka

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yeah right "scheduled" maintenance that just HAPPENS to crash the whole system... 🙄

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UPDATE: The website is working again this morning! I was able to log in and check my application status. It's still showing as "processing" but at least I can see it's in the system. Thanks everyone for your help and commiseration!

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Dmitri Volkov

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Glad to hear it! The "processing" status is normal and will likely remain that way until your claim is fully adjudicated. Just remember that the online status updates can lag behind the actual processing by several days.

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Great! Now you just have to wait... and wait... and wait... 😂

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Yes, the GPO calculation is the same for survivor benefits (2/3 of your government pension), but as mentioned, the survivor benefit amount is higher to begin with (potentially up to 100% of your husband's benefit if you claim at your FRA, versus 50% for spousal benefits). I'd recommend scheduling an appointment with SSA to discuss both your current options and future planning. They can provide benefit estimates specific to your situation.

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make sure u get somone who REALLY understands GPO when u talk to SSA!! my first meeting they told me completely wrong info and i made bad decisions based on it!!!

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Mateo Silva

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Thank you all for the helpful information! I'll definitely apply and see what happens, but I won't count on receiving anything given the GPO reduction. I appreciate the tip about Claimyr for reaching SS - might try that instead of spending hours on hold. And I'll make sure to ask specifically about both spousal and potential future survivor benefits when I speak with them. This forum has been so much more helpful than trying to figure it out on my own!

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For those interested in current legislative efforts, there are two main bills that have been introduced to address WEP: The Social Security Fairness Act (which would fully repeal both WEP and GPO) and the Public Servants Protection and Fairness Act (which would modify WEP with a new formula). The fairness act has more cosponsors but the Protection act is seen as more fiscally feasible. Neither has passed yet, but you can contact your representatives to express support.

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Grace Thomas

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Thank you for this information! I'm going to look up both bills and contact my representatives. It sounds like the full repeal would be ideal, but I'd take the modified formula over nothing. Do you know if either bill has a decent chance of passing anytime soon?

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Dylan Baskin

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ive heard that if you work after you start getting your pension like a parttime job that pays into ss it can help reduce the wep penalty over time is that true??

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Lauren Wood

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Yes, that's correct. Each additional year of substantial earnings under Social Security (which is $30,975 for 2025) can reduce your WEP penalty. If you reach 30 years of substantial earnings, the WEP doesn't apply at all. For people close to that threshold, working part-time after retirement can eventually eliminate the WEP reduction entirely.

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Amara Nnamani

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I just went through this EXACT sitution!!! The overpayment thing is SO frustrating. I retired from Florida schools with FRS pension and they hit me with a $4200 overpayment on my husbands survivor benefits. Heres what worked for me: I filed a "Request for Reconsideration" (not just a waiver) and specifically argued that I had reported my pension timely and accurately. I sent in proof of all my communications with SSA about the pension. It took 3 months but they eventually reversed 80% of the overpayment because they agreed their processing delay wasn't my fault. Don't just accept what they initially tell you! Also I found calling them impossible until I used a service called Claimyr that got me through to an agent in about 15 minutes. They have a demo video at https://youtu.be/Z-BRbJw3puU that shows how it works. After struggling for weeks to get anyone on the phone, it was a huge relief.

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QuantumQuasar

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I'm definitely going to file that Request for Reconsideration! I didn't know that was different from the waiver. I have copies of emails I sent them before my retirement and copies of the faxes I sent with my pension information. Thank you so much for this advice - it gives me hope I might get some of that money back.

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Jamal Wilson

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After reading through this whole discussion, here's what I recommend for your situation based on the information you've shared: 1. File a Request for Reconsideration for the overpayment as suggested above, not just a waiver. Focus on the fact you provided information timely. 2. Continue receiving your survivor benefits for now while you gather more information. 3. Get a detailed WEP calculation for your own benefits. This is crucial for making an informed decision. 4. Based on the estimates you shared: - Your survivor benefit after GPO: $1,320/month - Your own benefit at FRA before WEP: $1,450/month - Your own benefit at 70 before WEP: ~$1,798/month If your WEP reduction is more than $130/month (which is likely with 15 years of substantial earnings), then waiting until 70 to switch to your own benefits probably makes the most sense financially. This is a very common situation for Texas teachers with TRS pensions. The GPO and WEP reductions are significant, but proper planning can help maximize what you receive despite these penalties.

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QuantumQuasar

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Thank you so much for this comprehensive plan. I'm going to follow these steps exactly. It's so helpful to have a clear strategy when dealing with this complicated system. I really appreciate everyone's advice!

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