Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm so sorry for your loss. Having just gone through this process myself when my father passed away six months ago, I can tell you that everyone here is giving you accurate information. The SSA forms are absolutely terrible at explaining what actually happens - they make it seem like everyone listed will get something when that's not the case. The $255 death benefit will come directly to you as the surviving spouse, usually within 2-3 weeks. It's processed automatically once they verify you were living together. The $1,925 is definitely your monthly survivor benefit estimate at age 63. One thing I wanted to add that might help with your decision about when to claim: if you have other retirement savings or income sources, it might make sense to wait until 67 to get the full survivor benefit amount. But if you need the income now, claiming at 63 is perfectly reasonable - you'll still get a substantial monthly payment. Also, that suggestion about using Claimyr to get through to SSA is spot-on. I used them and got connected to an agent in under 20 minutes after days of trying the regular phone system. Worth every penny when you're dealing with important decisions like this. You're handling a really difficult situation, and it's completely normal to feel confused by all this paperwork during such a stressful time.

0 coins

Thank you so much for sharing your recent experience and for the condolences. It's really reassuring to hear from someone who just went through this process. You're absolutely right about the forms being terrible at explaining things - I was genuinely worried I had made some major mistake in filling them out! I do have some retirement savings, so waiting until 67 for the full survivor benefit is definitely something I should consider seriously. The monthly difference could really add up over time. I'm definitely going to look into that Claimyr service you and others mentioned - spending days on hold just to get disconnected is beyond frustrating when you're trying to make important financial decisions during an already overwhelming time. Thank you for the encouragement and practical advice!

0 coins

I'm so sorry for your loss. I understand how overwhelming this whole process can be, especially when you're grieving and trying to navigate confusing government forms. From what I've learned through my own experience with SSA, everyone here is giving you correct information. The $255 lump-sum death benefit goes directly to you as the surviving spouse - it's not split among your children. That amount hasn't changed since 1954, which is honestly shameful given inflation. The $1,925 figure is almost certainly your estimated monthly survivor benefit if you claim at age 63. This is completely separate from the death benefit. You have the option to claim now at a reduced rate (about 83.5% of full benefit) or wait until your full retirement age of 67 to get 100%. The reason they collect your children's information is mainly for record-keeping and to check if any might qualify for survivor benefits (very unlikely for adult children unless they're disabled). The form design really is misleading about this. I'd recommend getting a written estimate from SSA showing your benefit amounts at different claiming ages before making a decision. This choice can significantly impact your long-term financial security, so it's worth taking time to understand your options even though everything feels urgent right now. Many people here have mentioned Claimyr as a way to actually get through to SSA - might be worth trying given how impossible their phone system has become. Take care of yourself during this difficult time.

0 coins

Thank you for such a compassionate and thorough explanation. I really appreciate you taking the time to walk through everything so clearly. You're absolutely right that the $255 death benefit amount is shameful - it's hard to believe it hasn't been adjusted in 70 years! That wouldn't even cover a basic flower arrangement these days. I'm feeling much more confident now about understanding the difference between the one-time death payment and the monthly survivor benefits. Getting that written estimate comparing the amounts at 63 vs 67 definitely seems like the smart approach before making such an important long-term decision. Several people have mentioned Claimyr and I think I'm going to give that a try - the regular SSA phone system has been absolutely impossible to navigate when I'm already dealing with so much stress. Thank you again for the guidance and kind words during this difficult time.

0 coins

My uncle said you can get a manager if you go to the actual office in person and say its a hardship. might be worth a try?

0 coins

I forgot to mention, when I finally got approved after those 14 weeks, they actually had made a mistake in my PIA calculation! Double check EVERYTHING when you get your award letter. They calculated my AIME wrong and I had to call and get it fixed. Such a headache.

0 coins

what is PIA and AIME???

0 coins

Smart choice waiting until FRA! I made the same decision last year and it was absolutely the right call. The peace of mind alone was worth it - no tracking earnings, no worrying about overpayments, no confusing letters from SSA. One tip for when you do apply in August: even though there are no earnings limits after FRA, SSA will still ask about your work plans on the application. Just be honest about continuing to work through October. They need this info for tax purposes and Medicare coordination, but it won't affect your benefits at all. Also, don't forget that your benefits will be subject to federal income tax if your combined income (including work earnings) exceeds certain thresholds. Might want to discuss tax withholding options with SSA when you apply, especially since you'll have work income through October.

0 coins

This is really helpful advice about the tax implications! I hadn't even thought about the withholding options when I apply. Since I'll be working through October and then collecting SS benefits, I'm definitely going to need to plan for the tax impact. Do you know if SSA can withhold taxes from the benefits themselves, or do I need to make quarterly estimated payments? I'd rather have them take it out automatically than deal with quarterly payments on top of everything else.

0 coins

Yes, SSA can definitely withhold federal taxes from your Social Security benefits! When you apply, you can request voluntary tax withholding at 7%, 10%, 12%, or 22% of your monthly benefit. This is much easier than dealing with quarterly estimated payments, especially when you're also working part-time. You'll fill out Form W-4V (Voluntary Withholding Request) either when you apply or anytime after. You can also change or stop the withholding later if needed. Since you'll have work income through October plus SS benefits starting in August, having automatic withholding will definitely simplify your tax situation. Just make sure to coordinate with your employer's withholding too so you don't over-withhold.

0 coins

Just want to add another perspective as someone who went through this decision process. I was in almost the exact same situation - turning FRA in July 2024 and debating whether to start benefits early while working part-time. I ended up starting benefits 3 months before my FRA, and honestly, it worked out fine for me. The key was being VERY conservative with my earnings estimates and staying well below the higher earnings limit ($56,520 in 2024 for those reaching FRA that year). I earned about $35,000 in those first 7 months and had no issues with benefit withholding. That said, I completely understand why you're choosing to wait until FRA - the peace of mind factor is huge! The earnings test rules are genuinely confusing even when you think you understand them. Plus, you'll avoid the permanent reduction factor that applies to early benefits. One thing I'd suggest: even though you're waiting until August, go ahead and create your my Social Security account online NOW if you haven't already. This will make the application process much smoother when the time comes, and you can use the benefit calculators to see exactly what your full benefit amount will be.

0 coins

Thanks for sharing your experience! It's really helpful to hear from someone who actually made the early claiming work. I think the conservative approach you took with earnings estimates was smart - staying well below the limit gives you that buffer zone. You're absolutely right about creating the my Social Security account early. I actually don't have one yet, so I'll definitely do that this week. Being able to see the exact benefit calculations and have everything ready for August sounds like it'll make the process much less stressful. I'm curious - when you applied 3 months before your FRA, did SSA give you any grief about your work plans, or was it pretty straightforward once you provided your earnings estimates?

0 coins

Thanks everyone for your helpful responses! This clears up so much for me before my appointment. I'll definitely keep detailed notes of my meeting with SSA and may try that Claimyr service if I need to call them afterward with questions. It's comforting to know what to expect now.

0 coins

Good luck with your appointment! One final tip: bring all your essential documents (your ID, your husband's death certificate, marriage certificate, both Social Security cards if you have them, and recent tax returns). It's better to have too much documentation than not enough.

0 coins

I'm sorry for your loss, StarStrider. Based on what others have shared here, I wanted to add one more consideration that might help with your decision timing. Since you're 63, you might want to calculate whether delaying survivor benefits until your FRA (which would eliminate that ~19% reduction) makes financial sense compared to claiming now. The break-even point is usually around 12-14 years, so if you expect to live past age 76-77, waiting could provide more lifetime benefits. Of course, this assumes you can manage financially without the benefits for the next few years. Also, if your own work record would provide a higher benefit than the survivor benefit, you might consider the "claim and switch" strategy others mentioned - take reduced survivor benefits now, then switch to your own (unreduced) retirement benefit at your FRA if it's higher. The SSA office should be able to run projections for you showing different scenarios. Don't hesitate to ask them to explain the numbers until you fully understand your options.

0 coins

This is really helpful advice about the break-even analysis! I hadn't thought about calculating the lifetime benefit difference. At 63, I do hope to live well past 76-77, so waiting might make sense financially. The challenge is whether I can afford to wait those few years without the income. Do you know if there are any online calculators that can help estimate these different scenarios, or is this something only the SSA office can calculate accurately?

0 coins

I'm new to this community but wanted to share what happened with my aunt last year. She was in almost the exact same situation - my uncle passed away 4 years ago and she discovered he was owed about $4,200 in underpayments. She had also closed his bank account within months of his death. The whole process was actually much easier than we expected! SSA automatically sends payment to the surviving spouse - they don't even attempt to use the deceased person's old banking information. She received a Treasury check in her name about 7 weeks after submitting the SSA-1724 form. A few things that helped us: - We organized everything beforehand: death certificate copy, marriage certificate copy, her current photo ID, and a voided check from her personal account for direct deposit - Sent everything via certified mail with tracking - Made photocopies of the completed form and all supporting documents before mailing - Called SSA about 2 weeks later to confirm they received everything The 4-year delay wasn't an issue at all - the representative we spoke with confirmed that surviving spouses have no time limit to file for underpayments. Your mother-in-law shouldn't worry about the 5-year timeframe. That $4,800 is rightfully hers and will definitely come through. The hardest part is just being patient during the 6-8 week processing time, but the outcome is pretty much guaranteed with complete paperwork!

0 coins

Welcome to the community! Your aunt's experience is so similar to what we're dealing with - it's really encouraging to hear another success story with the 4+ year timeframe. I love how organized your approach was with all the documentation and certified mail tracking. That's exactly what we're planning to do this weekend. The tip about calling after 2 weeks to confirm receipt is something I'm definitely going to do since I keep hearing about paperwork getting lost. It's such a relief to know that the Treasury will send the check directly in her name rather than trying to deal with the old account. Thank you for sharing this - it's given my mother-in-law so much more confidence about moving forward with the claim!

0 coins

I just wanted to chime in as someone who works in estate administration - I see these SSA-1724 cases regularly and want to reinforce what others have said. Your mother-in-law is absolutely entitled to this money regardless of the 5-year gap. The Social Security Administration has specific procedures for exactly this situation. A few additional points that might help: - SSA will never attempt to deposit into a deceased person's closed account - they always issue payment directly to the surviving spouse - The form asks for the survivor's banking information, not the deceased person's, so the closed account is completely irrelevant - Processing times vary by region, but I typically see 6-10 weeks for straightforward cases like this - Keep copies of everything and consider hand-delivering to your local SSA office if possible to avoid mail delays The $4,800 underpayment is significant and will definitely help her finances. Don't let the horror stories discourage you - most SSA-1724 claims for surviving spouses go smoothly when the paperwork is complete. The key is just being thorough with documentation and patient with the processing time. She's got every right to this money and SSA processes thousands of these claims successfully every year!

0 coins

This is incredibly helpful insight from a professional perspective! I really appreciate you confirming that the closed bank account is completely irrelevant since the form asks for the survivor's banking information. That makes so much sense but wasn't obvious to us initially. The hand-delivery option is interesting - our local SSA office is about 30 minutes away, so that might actually be worth considering instead of dealing with potential mail delays. Your point about SSA processing thousands of these claims successfully each year is really reassuring. Sometimes when you're in the middle of it, the horror stories make it seem like getting denied is the norm, but it sounds like successful processing is actually what typically happens. Thank you for taking the time to share your professional experience - it's given us a lot more confidence about moving forward!

0 coins

Prev1...7172737475...836Next