Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As someone who just went through this exact same process, I completely feel your pain! I had the same WEP questions about my state pension and spent WEEKS trying to get through to SSA. What finally worked for me was calling my local office at exactly 9:00 AM when they opened - got through in under 20 minutes! The rep was able to calculate my WEP reduction on the spot and it was actually $400 less per month than I had estimated using online calculators. Also, make sure to specifically ask for a written benefit estimate when you get through - having those numbers in writing is incredibly helpful for retirement planning. The phone system is absolutely terrible, but don't give up! The early morning strategy really does work, and once you get the right person on the line, they're usually very knowledgeable about WEP calculations. Hang in there!

0 coins

That's such great news that your reduction was better than expected! I'm in a similar boat with a state teacher's pension and WEP questions. When you called at 9am, did you call the national number or your specific local office directly? I want to make sure I'm using the most effective approach. Also, did the rep give you the written estimate right away or did you have to request it specifically? I've been putting off dealing with this because the phone system seemed impossible, but hearing all these success stories is really motivating me to try again!

0 coins

This thread has been such a lifesaver! I'm dealing with a similar WEP situation with my city government pension (worked 16 years without paying into SS) and have been absolutely frustrated with the phone system. Like everyone else here, I've tried calling multiple times over the past few weeks with zero success - either endless holds or disconnections. Reading Lucas's success story and seeing that his reduction was actually better than expected gives me real hope! I'm definitely going to try the 9am local office strategy tomorrow morning. One question - did you need to have your pension statement or other documents ready when you called, or could the rep work with just basic information about your expected monthly benefit? I want to make sure I'm fully prepared when I finally get through. Thanks to everyone for sharing these strategies - this community has been incredibly helpful!

0 coins

As a newcomer who's been lurking and reading through this incredibly helpful thread, I finally decided to create an account to share my experience! I'm dealing with the exact same WEP situation - worked 20 years for a state university where we didn't pay into Social Security, and I'm about 3 years from retirement. The phone system nightmare you all describe is so painfully accurate. I've been trying to get through for almost a month with absolutely no success - just endless holds, disconnections, and that infuriating "all representatives are busy" message. Reading through everyone's strategies and success stories has given me so much hope! I'm definitely going to try the 9am local office approach that has worked for so many of you. The fact that accurate calculations can be hundreds of dollars different from online estimates really emphasizes how crucial it is to talk to an actual SSA specialist. I'm also bookmarking the AARP calculator that Jamal mentioned and the Congressional representative backup plan from Aisha - it's amazing to have these alternative strategies when the regular system fails. Thank you all for creating such a supportive and informative community around this frustrating but important issue!

0 coins

As a newcomer to this community who's just starting the SSDI application process with my 10-year-old daughter who would be eligible for CIB benefits, I want to thank everyone for this incredibly detailed and reassuring discussion! Like so many others here, I was completely overwhelmed thinking about how to properly manage her benefits. I had been losing sleep imagining some complex accounting system where I'd need to split every household bill proportionally and track every penny with meticulous detail. Learning that I can simply use her benefits for specific categories like groceries, utilities, her clothing, and activities while covering rent from my SSDI makes this feel so much more practical and achievable. The advice about keeping simple records with a basic monthly spreadsheet has been invaluable - tracking broad categories rather than itemizing every receipt sounds completely manageable. And knowing that the annual Representative Payee Report focuses on general spending areas gives me such peace of mind. I'm particularly relieved to learn that her art classes and tutoring sessions would be appropriate uses of the funds since they support her creative and educational development. These activities have been so beneficial for building her confidence, and I was worried I might need to cut them from our budget. One thing I'm curious about - for those who've been managing these benefits for a while, have you found it helpful to set aside a small portion each month for unexpected expenses related to your child's needs? Things like sudden medical costs or educational opportunities that come up? I want to make sure I'm planning responsibly while still meeting her immediate needs. This community has been such a wonderful resource for understanding the real-world application of these benefits. Thank you all for sharing your experiences so openly and making this process feel achievable rather than overwhelming!

0 coins

Welcome to the community, Michael! Your question about setting aside funds for unexpected expenses is really smart forward-thinking. Yes, many of us have found it helpful to keep a small buffer in the account for those surprise costs that inevitably come up - things like urgent medical copays, unexpected school fees, or sudden opportunities for beneficial activities. As long as you're meeting your daughter's immediate needs first, saving a modest amount for these unexpected child-related expenses is absolutely appropriate and shows responsible planning. Just make sure to note any saved amounts on your annual Representative Payee Report and be able to explain that they're designated for her future needs. Your daughter's art classes and tutoring sessions are definitely appropriate uses of her benefits - both creative development and educational support are exactly the kinds of expenses that help children thrive. It's wonderful that you're already thinking about how these activities build her confidence! The fact that you're planning this carefully from the start will make everything so much smoother once your benefits begin. This community is always here if you have more questions as you navigate the process. Best of luck with your SSDI application!

0 coins

As someone brand new to this community and just beginning to understand the SSDI process, I want to thank everyone for such an incredibly welcoming and informative discussion! Reading through all these experiences has been like having a roadmap for something that initially seemed completely overwhelming. I'm currently in the early stages of applying for SSDI and my 7-year-old son would be eligible for CIB benefits if approved. Like so many others here, I was genuinely panicked about the prospect of managing his benefits correctly - I had visions of needing some impossibly complex accounting system to track every expense down to the penny. The relief I feel learning that I can use his benefits for specific expense categories like groceries, utilities, his clothing, and developmental activities while covering rent from my SSDI is enormous. And the advice about keeping simple monthly records with broad categories rather than itemizing every receipt makes this feel actually manageable. Michael, your question about setting aside funds for unexpected expenses really resonates with me too. I was wondering the same thing - it seems like such a practical approach to have that small buffer for sudden medical needs or educational opportunities that might come up. Thank you all for creating such a supportive space where newcomers can learn from real-world experience rather than trying to decode confusing government materials alone!

0 coins

Thank you all for the helpful information! This clears up so much confusion. I think my wife will apply for spousal benefits soon, but we'll calculate whether waiting until her FRA makes more financial sense given the permanent reduction. Good to know she doesn't need those extra quarters for spousal benefits, but interesting to consider if working just a bit more to get her own benefit might be worthwhile. I'll definitely use that Claimyr service when we're ready to apply - those wait times were my biggest concern!

0 coins

One thing to consider that hasn't been mentioned yet - if your wife does decide to work those additional 3 quarters to qualify for her own benefits, she should be aware of the earnings test if she claims benefits before her FRA. Since she's 64, if she starts collecting spousal benefits now AND works, any earnings over $23,400 (2024 limit) will reduce her benefits by $1 for every $2 earned above that threshold. This doesn't apply once she reaches FRA. So if she's planning to work anyway to get those final quarters, it might make sense to wait until FRA to start collecting to avoid any earnings test complications.

0 coins

That's a really good point about the earnings test! I hadn't thought about that complication. So if she works to get those last 3 quarters and earns say $30,000, she'd lose $3,300 in benefits ($30,000 - $23,400 = $6,600 ÷ 2 = $3,300). That could definitely affect whether it's worth working for those extra quarters versus just taking the spousal benefit and waiting until FRA. Do you know if the earnings test applies to all types of income or just wages from employment?

0 coins

Wow, this has been such an enlightening thread! As someone who works in financial planning, I see clients struggle with this exact earnings test confusion all the time. The grace year provision that everyone has mentioned is absolutely real but unfortunately not well-publicized by SSA. I want to emphasize something that a few people touched on but bears repeating: the distinction between "complete retirement" and "reducing hours" is critical. SSA is very strict about this - if you do ANY substantial work after your benefit start date, even just a few hours, it can disqualify you from using the monthly earnings test. Also, for anyone reading this thread for their own planning: consider whether you truly need the benefits immediately or if waiting might make more financial sense. While the grace year provision solves the earnings test problem, you're still looking at a permanent 25-30% reduction in your monthly benefit compared to waiting until Full Retirement Age. That said, Sean, your situation sounds like a textbook case for successfully using the grace year provision. Complete work cessation in July, benefits starting August, and you should be golden! Just remember to use that specific terminology when you apply. Thanks to everyone who shared their real-world experiences here - this is the kind of practical information that's impossible to find on the SSA website!

0 coins

This is incredibly helpful perspective from a financial planning professional! You're absolutely right that the "complete retirement" vs "reducing hours" distinction is crucial - I've been wondering about this exact point. I have a small side business that brings in maybe $200-300 per month. Would that count as "substantial work" that could disqualify me from the monthly earnings test? The income is minimal but I do put in a few hours here and there. I'm trying to figure out if I need to completely shut that down before applying or if such a small amount might be okay. Also, your point about the permanent reduction is well taken. For someone in good health, waiting those extra 4-5 years to FRA could mean tens of thousands more over a lifetime. But like Sean mentioned, sometimes the personal factors (health, wanting time with family, etc.) outweigh the pure financial calculation. Thanks for adding the professional perspective to all these great personal experiences!

0 coins

This thread has been absolutely incredible - I cannot thank everyone enough for sharing their experiences and knowledge! When I first posted this question, I was genuinely panicking about potentially losing thousands of dollars in benefits due to my $50K earnings earlier this year. The "grace year provision" and monthly earnings test information has been a complete game-changer. I had never heard these terms before, and clearly the SSA reps I spoke with initially weren't familiar with them either. It's amazing (and frustrating) that such an important provision isn't better publicized or understood. Based on all your advice, here's my plan: - Apply in person at my local SSA office in early July - Bring my retirement letter from HR showing my last day of work in July - Use the specific terminology: "grace year provision" and "monthly earnings test instead of annual earnings test" - Emphasize that I'm completely retiring, not just reducing hours - Request benefits to start in August (after I turn 62 and have stopped working completely) The peace of mind this gives me is immeasurable. Instead of potentially waiting until January out of fear, I can move forward with my retirement plans confidently. For anyone else reading this thread in a similar situation - save this information! The real-world experiences shared here are worth their weight in gold. And don't be afraid to advocate for yourself with SSA if you don't get the right information initially. Thank you all again - this community has been amazing! 🙏

0 coins

Welcome to the community! This thread has been such a fantastic resource - I've been reading through everyone's experiences as someone who's approaching this same decision in a couple years. Your plan sounds absolutely solid! Having all that specific terminology ready and bringing proper documentation should make your application go smoothly. It's really encouraging to see how this community came together to help clarify such a confusing and poorly explained SSA policy. One small suggestion from what I've read here - you might want to consider applying even a bit earlier in July to give them extra processing time, especially since several people mentioned that in-person applications sometimes still need follow-up calls to ensure they applied the right earnings test. Better to have a few extra weeks buffer than to stress about timing! Best of luck with your retirement - sounds like you've got everything figured out thanks to all the amazing advice in this thread! 🎉

0 coins

I'm in a somewhat similar boat and wanted to share what I've learned so far. I'm currently receiving early retirement benefits and have a pending SSDI application, though I don't have the workers' comp component that you're dealing with. From what I understand after speaking with several SSA representatives (and getting different answers each time, unfortunately), the key points seem to be: 1. If your SSDI gets approved, you'll receive the higher benefit amount - which would be your full disability benefit rather than your reduced early retirement amount. 2. The workers' comp offset only applies to SSDI, not to regular retirement benefits directly. But since you'd be receiving SSDI instead of early retirement if approved, that's where the offset would hit. 3. The good news is that even with the offset, you'll likely still come out ahead compared to your current reduced early retirement payments. One thing that's been helpful for me is keeping a detailed log of every conversation I have with SSA, including the representative's name, date, and what they told me. The consistency of information has been... let's say "variable." Have you considered reaching out to your local SSA office in person? Sometimes face-to-face conversations can be more productive than the phone calls, especially for complex situations like yours. Good luck with everything - this process is definitely not easy to navigate!

0 coins

Thanks for sharing your experience! It's both reassuring and frustrating to hear that you're also getting inconsistent information from different SSA reps. Keeping a log is a really smart idea - I'm going to start doing that too. I hadn't thought about visiting the local office in person, but that's a great suggestion. Phone calls have been such a nightmare with wait times and getting disconnected. Maybe a face-to-face conversation would help me get clearer answers about how the workers' comp offset will actually affect my specific situation. It sounds like even with all the complexity and uncertainty, most people who've been through this process end up financially better off than staying on early retirement. That's encouraging to hear! I just wish the whole system was more straightforward and the representatives were better trained on these complex interactions.

0 coins

I've been following this discussion and wanted to add some clarity based on my experience working with Social Security benefits. The interaction between Workers' Comp settlements and Social Security benefits can indeed be confusing, but here's what's important to understand: The Workers' Compensation offset formula uses the higher of: (1) your monthly Social Security benefit amount, or (2) 1/12th of your highest annual earnings in the 5 years before you became disabled. Your combined benefits cannot exceed 80% of this figure. However, there's an important timing consideration: if your Workers' Comp settlement is structured as a lump sum, SSA will typically "prorate" it over the period it was intended to cover. This can significantly affect how the offset is calculated and applied. Also, regarding the conversion from early retirement to SSDI - yes, you would receive your full Primary Insurance Amount (PIA) if approved for SSDI, which is typically higher than reduced early retirement benefits. The key is that this adjustment happens regardless of the Workers' Comp situation. I'd strongly recommend requesting a "benefit estimate" letter from SSA that shows exactly how your benefits would be calculated with the Workers' Comp offset. This will give you concrete numbers to work with for your financial planning. The system is complex, but understanding these key points should help you make more informed decisions about your situation.

0 coins

This is excellent information! I'm the original poster and this explanation about the offset formula is exactly what I needed to understand. The part about lump sum settlements being prorated is particularly interesting - I had no idea that's how SSA handles it. I'm definitely going to request that benefit estimate letter you mentioned. Having actual numbers instead of all this uncertainty would be such a huge relief. Do you know approximately how long it typically takes to receive that kind of detailed calculation from SSA? Also, based on what you've explained about receiving my full PIA if approved for SSDI (versus my current reduced early retirement amount), it sounds like the SSDI approval would likely benefit me financially even with the Workers' Comp offset. That's really encouraging! Thank you so much for taking the time to explain these technical details so clearly. This is the most helpful information I've gotten throughout this entire confusing process.

0 coins

Just wanted to add one more important consideration based on my own experience - when you're dealing with both SSDI and Workers' Comp, make sure to report any changes to your Workers' Comp status to SSA immediately. I learned this the hard way when my settlement was finalized and I didn't report it right away. SSA had to do a bunch of retroactive calculations that created a mess with overpayments and repayments. Also, regarding the benefit estimate letter timeline - in my experience it took about 4-6 weeks to receive the detailed calculation. It's worth the wait though because having those specific numbers really helps with financial planning. You might want to follow up if you don't hear back within 6 weeks. One last tip: if your Workers' Comp settlement includes any medical expenses or future medical coverage, make sure SSA understands that portion shouldn't be counted toward the offset calculation. Sometimes they initially include everything, which can artificially inflate the offset amount.

0 coins

Prev1...7071727374...836Next