Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Guaranteed live agent or your money back

Google 4.9 · Trustpilot 4.8 from 897 reviews

As seen on ABC7 News and the San Francisco Chronicle

Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I'm a newcomer here but wanted to add my voice of support - you are absolutely making the right choice for yourself and your peace of mind. I haven't personally gone through this with SSA yet, but I completely understand your desire for complete independence from your ex. After reading through all these responses, it's clear that while SSA makes this process challenging, it's definitely possible. The advice about using specific terminology like "restrict the scope of my application," "voluntary restriction of benefits," and "withdraw my deemed filing" seems invaluable. What strikes me most is how many people here truly understand that this isn't about the money - it's about your right to complete autonomy and closure. The fact that you have to fight so hard for something that should be a simple personal choice is frustrating, but don't let SSA wear you down. Your mental health and independence are worth more than any additional monthly payment. Keep all the great advice from this thread handy when you call back, and remember that persistence will pay off!

0 coins

Thank you so much for your understanding and support! It really means a lot to have people who truly get that this is about autonomy and peace of mind, not just money. You're absolutely right that it shouldn't be this difficult to make what should be a simple personal choice. I'm feeling so much more prepared now with all the specific terminology everyone has shared - having phrases like "restrict the scope of my application," "voluntary restriction of benefits," and "withdraw my deemed filing" gives me confidence that I can communicate my request clearly. The support from this community has been incredible and has strengthened my resolve to see this through. I won't let SSA wear me down, and I'm ready to be persistent until I find someone who can process this correctly. Thank you for the encouragement!

0 coins

I'm new to this community but I wanted to share some additional perspective as someone who works in benefits administration (not SSA, but similar federal programs). What you're experiencing is unfortunately very common - the SSA's training focuses heavily on maximizing benefits for claimants, so representatives often struggle with requests to decline benefits. One thing I haven't seen mentioned yet is that you might want to ask specifically for a "Withdrawal of Application" form if they've already processed the spousal benefits portion. This is different from restricting the initial scope and might be necessary if they've already deemed you to have filed for both types of benefits. Also, consider reaching out to your local SSA office's Public Affairs Specialist if you continue to hit roadblocks. They often have more experience with unusual requests and can help ensure your case gets handled properly. Your desire for complete financial independence is completely valid, and you shouldn't have to justify it to anyone. The fact that so many people in this thread have successfully navigated this process proves it can be done - you just need to find the right representative who knows the procedures. Stay strong and don't let them pressure you into accepting something you don't want!

0 coins

Welcome to the community and thank you for this incredibly helpful professional insight! The information about the "Withdrawal of Application" form is something I hadn't heard mentioned before - that could be exactly what I need if they've already processed the spousal benefits portion of my application. I really appreciate you explaining the difference between withdrawing versus restricting the initial scope, as that distinction could be crucial depending on where my case currently stands. The suggestion about contacting a Public Affairs Specialist is also brilliant - I hadn't thought about going that route if I continue to hit roadblocks with regular representatives. Your perspective on why SSA reps struggle with these requests really helps me understand the systemic issue here. Thank you for validating that my desire for complete financial independence is valid and for the encouragement to stay strong. It's so reassuring to hear from someone in benefits administration that this process can definitely be done with persistence and the right approach!

0 coins

I'm going through a very similar situation right now! My mom is planning to file for spousal benefits next year too, and I've been worried sick about how it might affect my DAC benefits. Reading through all these responses has been incredibly helpful - I had no idea about some of these details like the different family maximum calculations for SSDI vs retirement benefits, or that there might be state supplemental programs available. One thing I wanted to add that might help you (and others in similar situations) - I found out that some Social Security field offices will do "what if" calculations over the phone if you ask specifically. They can tell you hypothetically what would happen to your benefits if another person were added to the record. It might be worth asking for this when you call. Also, if you're comfortable sharing, it would be really helpful if you could update this thread once you get the actual numbers from SSA. I'm sure there are other people in similar situations who would benefit from knowing how the process went and what kind of timeline to expect. Thanks for posting this question - it's made me realize I need to stop putting off making that call to SSA myself!

0 coins

I'm so glad this thread has been helpful for you too! It's reassuring to know I'm not the only one dealing with this situation. The "what if" calculation idea is brilliant - I'm definitely going to ask about that when I call SSA. That might be exactly what I need to get a clear picture without having to wait until my mom actually files. And yes, I'll absolutely update this thread once I get the actual numbers! I know how stressful it is to be in this position with so many unknowns, and if sharing my experience can help others prepare better, I'm happy to do that. You should definitely make that call soon - I've learned from everyone here that the earlier you know what to expect, the better you can prepare. Even if the news isn't great, at least you can start planning for it. We're in this together!

0 coins

I'm a benefits counselor who works with families navigating these exact situations, and I wanted to add a few practical points that might help: First, when you call SSA, ask to speak with a "technical expert" rather than just the general customer service line. They're specifically trained in complex family maximum calculations and can give you more precise information. Second, it's worth noting that family maximum reductions are calculated monthly, so if your mom files mid-month, the reduction might not take effect until the following month. This could give you a little breathing room. Also, I've seen cases where the family maximum calculation was initially done incorrectly by SSA, resulting in larger reductions than necessary. If your benefits are reduced and the amount seems unusually high, don't hesitate to request a manual review of the calculation. One thing that often surprises people is that if your father's SSDI converts to retirement benefits when he reaches full retirement age, the family maximum calculation changes again - usually in a way that's more favorable to auxiliary beneficiaries. So any reduction you experience now might not be permanent. Finally, keep detailed records of all your conversations with SSA, including dates, times, and the names of representatives you speak with. This documentation can be invaluable if you need to follow up or appeal any decisions. You're being very smart by planning ahead - most families I work with wish they had done what you're doing now!

0 coins

This is incredibly detailed and helpful information - thank you so much for taking the time to share your professional expertise! I had no idea about asking for a "technical expert" specifically, or that the family maximum calculation could sometimes be done incorrectly. That's definitely something I'll keep in mind if the reduction seems unusually high. The point about the calculation changing again when my father's SSDI converts to retirement benefits is really interesting - I hadn't even thought that far ahead, but it's good to know that any reduction might not be permanent. And I absolutely will keep detailed records of all my SSA conversations - that's such practical advice. It's reassuring to hear from a benefits counselor that I'm on the right track by planning ahead. Sometimes I worry I'm overthinking everything, but it sounds like this preparation will really pay off. Thank you for validating that approach and for all the specific tips!

0 coins

I'm so sorry for your loss, Honorah. Reading through all these responses, I'm amazed by how helpful this community has been in explaining CIC benefits. As someone who recently went through the SSA application process (though for disability, not survivor benefits), I wanted to add one small tip that saved me a lot of frustration: when you do get through to a representative, ask them for their direct extension or callback number if they have one. Some agents can schedule a follow-up call rather than making you go through the main number again if you need clarification on anything. Not all of them offer this, but it's worth asking! Also, keep a little notebook specifically for all your SSA interactions - date, time, representative name, what was discussed. It helped me stay organized when things got confusing. You're being so strong through all of this, and your kids are lucky to have you fighting for them. The process is frustrating but the benefits really will help your family. Sending you strength! ❤️

0 coins

Thank you so much, Nia! That tip about asking for a direct extension or callback number is brilliant - I would never have thought to ask for that, but it makes total sense to try to avoid the phone queue nightmare if you need follow-up. And keeping a dedicated notebook for all SSA interactions is such smart advice. With everything going on, I know I'd forget important details otherwise. It's really encouraging to hear from someone who recently navigated the SSA system successfully, even if it was for different benefits. Your experience gives me confidence that even though the process is frustrating, it is doable. Thank you for the kind words about being strong - some days I don't feel it, but hearing from this whole community has made me realize I can get through this. The heart emoji made me tear up a little (in a good way) - it's amazing how much support from strangers can mean during such a difficult time. ❤️

0 coins

I'm so deeply sorry for your loss, Honorah. As someone who went through this exact process 18 months ago when I lost my spouse, I want to assure you that everything everyone has shared here is spot-on advice. The CIC benefits were absolutely crucial for my family during those first difficult months. One thing I'd add that helped me immensely: if you have a local Social Security office, consider making an in-person appointment even if it takes a few weeks to get in. I found the in-person representatives were more thorough and patient than the phone agents, and they walked me through both applications (yours AND the children's) at the same time. Plus, they photocopied all my documents right there instead of me having to mail originals. Also, don't be discouraged if the first person you talk to doesn't seem fully knowledgeable about CIC benefits - I had to speak with two different representatives before finding one who really understood the child-in-care provisions. Sometimes asking to speak with a "survivor benefits specialist" can help get you connected to someone with more expertise. The earnings limit situation with your teaching salary is manageable - even a reduced benefit is still money that will help your family. And remember, your kids' benefits aren't affected by your income at all, which is huge. You're doing everything right by gathering information and asking questions. This community's advice will serve you well. Take care of yourself during this process - you're stronger than you know. 💙

0 coins

Thank you so much for sharing your experience and all this detailed advice! The suggestion about making an in-person appointment even if it takes a few weeks is really appealing to me - I think I'd feel much more confident having someone walk me through both applications face-to-face rather than trying to navigate it all over the phone while I'm already feeling overwhelmed. And knowing that they can photocopy documents right there would be such a relief since I'm terrified of mailing original documents and having them get lost. The tip about asking for a "survivor benefits specialist" is something I'll definitely remember - it makes sense that not every representative would be equally familiar with all the different types of benefits. I'm feeling so much more prepared and hopeful about this whole process thanks to everyone's advice in this thread. Your encouragement means the world to me, especially coming from someone who successfully navigated this exact situation so recently. 💙

0 coins

Most banks actually do let you download and explore their mobile apps without creating an account - you can see the interface and navigation, though obviously you won't have real account data to view. I'd recommend downloading a few apps (Ally, SoFi, Capital One 360, etc.) and just clicking around to see which interface feels most intuitive to you. You can also check out YouTube videos where people do walkthroughs of different banking apps - that's how I compared options before switching. Some banks even have live chat on their websites where you can ask specific questions about mobile features. It's definitely worth doing this homework upfront since you'll be using whatever system you choose for years to come!

0 coins

That's brilliant advice! I never thought to download the apps beforehand to test them out. The YouTube walkthrough idea is especially smart - seeing someone actually navigate through the features would give me a much better sense of the user experience than just looking at screenshots. I'm going to spend some time this weekend checking out the apps for Ally, SoFi, and Capital One 360 that people have mentioned here. It's such a relief to have a concrete plan for dealing with this SSA limitation. Thanks for all the practical tips!

0 coins

I'm dealing with the same frustration! Just applied for my benefits last month and was shocked to learn about the single account limitation. What really gets me is that even my local grocery store can split payments between multiple cards, but the federal government can't split a deposit in 2025? After reading through all these responses, I'm definitely going to look into the credit union option and those banks with virtual sub-accounts. The Capital One 360 bucket system sounds particularly appealing since I like the idea of percentage-based allocation. One question for those who've made the switch - how long did it take to get comfortable with the new system? I'm worried about the learning curve of managing everything differently after decades of having my paycheck automatically split. Also, did anyone run into any issues when they first switched their direct deposit with SSA, or was that process pretty straightforward?

0 coins

I made the switch to Ally Bank about 6 months ago specifically for their savings buckets feature, and honestly the learning curve was pretty minimal! It took maybe 2-3 weeks to get into the rhythm of checking how my deposits were being allocated, but now it's second nature. The percentage-based setup means I don't have to think about it much - everything just flows into the right buckets automatically. As for switching the direct deposit with SSA, that was actually the easiest part. You can do it online through your MySocialSecurity account or by calling them (though good luck getting through!). It takes 1-2 pay cycles to take effect, so plan accordingly. Just make sure your new account is fully set up and you have the routing/account numbers ready before you make the switch. The virtual buckets really do solve the original problem - I have separate "buckets" for bills, emergency fund, and discretionary spending, and I can move money between them instantly if needed. Way better than dealing with multiple actual accounts and transfer fees!

0 coins

The grocery store comparison made me laugh - it really is absurd when you think about it that way! I'm in a similar boat, just started my application process and had the same shock about the single account rule. From what I've gathered reading through this thread, it sounds like most people adapt pretty quickly to the new systems. The banks with virtual sub-accounts seem to be the most popular solution since they basically recreate what we're used to with employer payroll splits, just with an extra step. One tip I picked up from researching this - when you do switch your direct deposit with SSA, make sure to keep your old account open for at least two months after the change takes effect, just in case there are any delays or issues with the first deposit to your new account. Better safe than sorry when it comes to your SS payments!

0 coins

I'm currently 68 and receiving survivor benefits after my husband passed away last year. This entire thread has been absolutely incredible - I've learned more here in 30 minutes than I did in hours of trying to navigate the SSA website! The consistency of advice is really striking - especially the 8 AM calling strategy, the specific phrase about "converting" benefits, and the 3-4 month advance timing. I'm taking detailed notes on everything and feel so much more prepared now. One question I have that I don't think has been covered: has anyone dealt with this conversion if they're also receiving benefits from a deceased spouse who had both Social Security and Railroad Retirement benefits? My husband worked for the railroad for 12 years before switching to regular employment. I'm currently receiving survivor benefits through Social Security, but I'm wondering if the railroad time complicates the conversion calculations at all. Also, I absolutely love the practice call idea! I'm definitely going to try that in about 18 months when I start preparing for my own conversion. The thought of having a "dress rehearsal" makes this whole process feel so much less intimidating. Thank you to everyone who has shared such detailed experiences - this community support is amazing and exactly what I needed to feel confident about this transition!

0 coins

I went through a similar situation with my late husband's mixed Railroad/Social Security work history! The good news is that if you're currently receiving Social Security survivor benefits (rather than Railroad Retirement survivor benefits), then your conversion at 70 will be handled entirely through Social Security and the railroad years shouldn't complicate the process. However, I'd strongly recommend doing that practice call you mentioned to confirm which system is handling your benefits and to verify your estimated retirement benefit calculation. When my husband passed, I had to choose between Railroad Retirement survivor benefits and Social Security survivor benefits - I chose Social Security because it was higher at the time. When I converted to my own retirement benefits at 70, it was all handled through SSA and went smoothly. One thing to double-check: make sure all of your late husband's Social Security-covered earnings (the non-railroad years) are properly recorded in SSA's system. Sometimes there can be discrepancies when someone has both types of work history. The practice call really will help clarify everything and give you peace of mind. You're smart to start planning early - having those 18 months to prepare and fix any potential issues is such an advantage!

0 coins

Prev1...5556575859...837Next