Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Hey Mateo! I went through this exact same nightmare a few months ago. Here's what finally worked for me: I called the SSA main number (1-800-772-1213) early in the morning (like 8 AM sharp) and kept pressing 0 to get to a human. It took several tries, but I eventually got through to someone who walked me through the new verification process. They can do identity verification over the phone now using a series of questions about your credit history and past addresses. Also, make sure you have your most recent SSA statement handy - they'll ask for specific info from it. Don't give up! The system is messy right now but there are ways through it.

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This is super helpful! I'm dealing with the same issue and had no idea they could do phone verification now. Quick question - do you remember roughly how long the phone verification process took once you got through to someone? And did they require any specific documents during the call?

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I'm dealing with this exact same issue right now! It's been such a headache since they stopped using ID.me. I tried calling multiple times but kept getting disconnected or stuck on hold forever. Reading through these comments, I'm definitely going to try the early morning calling strategy and see if I can get the phone verification process. Also thinking about reaching out to my congressperson's office like Giovanni suggested - didn't even know that was an option. Thanks everyone for sharing your experiences, it's helpful to know I'm not alone in this mess!

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Welcome to this community! I'm new here but wanted to share what I learned when helping my sister navigate a similar situation. One thing that really helped her was getting a personalized benefit estimate from SSA that showed her projected benefits under different scenarios - claiming at 62 vs 67, her own record vs ex-spouse benefits, etc. You can request this through your mySocialSecurity account or by calling SSA directly. Also, since you mentioned financial struggles, you might want to look into whether you qualify for any state or local assistance programs for people in your age group - things like utility assistance, food programs, or even job training grants that could help you increase your current income while you're waiting to claim benefits. Every little bit helps when you're planning for the future!

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Thanks for the warm welcome and great advice! I hadn't thought about requesting those detailed benefit estimates - that sounds like exactly what I need to make an informed decision. I'll definitely look into the mySocialSecurity account option since calling SSA seems to be hit or miss based on what others have shared here. The suggestion about state/local assistance programs is really helpful too. I've been so focused on the Social Security piece that I haven't explored what other support might be available right now. Do you happen to know if there are specific programs that are particularly good for people in transition after divorce? I'm still adjusting to managing finances on my own after so many years.

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Hi Amina! As someone who went through a similar divorce situation at 54, I wanted to add a few practical tips that helped me. First, definitely create that mySocialSecurity account everyone mentioned - it's a game-changer for planning. But also consider this: since you're 56 now, you might want to explore if there are any career re-entry programs in your area specifically for women returning to work after divorce. Many community colleges and workforce development centers offer these, sometimes with financial assistance. Also, if you haven't already, consider consulting with a fee-only financial planner who specializes in divorce recovery - they can help you create a comprehensive strategy that looks at all your options together, not just Social Security. The investment in professional advice often pays for itself in better decision-making. You've got 11 years to optimize your situation before full retirement age, which is actually a decent runway if you approach it strategically!

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This is such valuable advice, Anastasia! I'm new to this community but wanted to jump in because I'm in a somewhat similar boat - went through a divorce last year at 52 and am just starting to figure out all these financial pieces. The career re-entry program suggestion is brilliant - I hadn't even thought to look for programs specifically designed for our situation. Do you happen to know if these programs typically help with things like updating skills for today's job market? I feel like I'm so behind on technology and current workplace norms after being out for so long. Also, when you mention fee-only financial planners, roughly what should someone expect to invest for that kind of consultation? I'm trying to balance getting good advice with watching every penny right now. Thanks for sharing your experience - it's encouraging to hear from someone who's been through this successfully!

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Thank you all for the helpful information! I tried calling SSA this morning but couldn't get through after waiting for over an hour. I'll try again tomorrow and might try that Claimyr service if I can't get through. I'm still working and have decent income, so I'm not worried about my own benefits, but it bothers me if he's getting something he's not entitled to. I'll update once I learn more about what's actually going on.

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Definitely give us an update! I'm curious what you find out. And yeah, don't waste days trying to get through - that Claimyr service saved me SO much frustration.

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Just wanted to add some perspective from someone who works in benefits administration - this situation is actually more common than you might think. SSA processes millions of claims and sometimes errors do slip through, especially with complex eligibility rules like divorced spouse benefits. When you do get through to them, be prepared with specific information: your ex-husband's full name, approximate date he started receiving benefits, and the fact that he remarried before age 60 while still married. Also, don't be surprised if the first representative you speak with needs to transfer you to someone more specialized - divorced spouse benefit rules are tricky and not all front-line staff are fully trained on them. The good news is that once you report a potential issue, they take it seriously and will investigate thoroughly.

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This is really helpful advice! I'm new to navigating SSA issues and wasn't sure what information I'd need to have ready. I'll definitely write down all those details before I call. It's reassuring to know that errors do happen and they take reports seriously. I was worried they might think I was just being vindictive toward my ex, but it sounds like they're used to handling these kinds of situations. Thanks for the insider perspective!

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A final important tip: keep very good records of your earnings throughout the year. I recommend creating a simple spreadsheet to track monthly income, and regularly check it against the annual limit. This makes it much easier when you need to communicate with SSA about your earnings and helps avoid surprises at tax time.

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That's excellent advice. I'll set up a tracking spreadsheet this weekend so we can monitor our progress toward the limit. Better to stay organized from the start!

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This is such valuable information! As someone who's been considering early retirement with my spouse, this thread has answered so many questions I didn't even know I had. The seasonal work approach sounds perfect for our situation too - we've been looking at summer work opportunities at national parks. It's reassuring to know that Social Security focuses on the annual total rather than monthly distribution. I'll definitely be bookmarking this discussion and setting up that tracking spreadsheet that Carter mentioned. Thank you all for sharing your experiences and knowledge!

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One important thing to consider - you mentioned you're 66 now. Depending on your exact birth year, your Full Retirement Age might be 66 plus a few months. If you're not quite at your FRA yet, you might want to wait until then to apply for the survivor benefit to get the full 100%. Or if your own retirement benefit is significantly lower, you could apply for your own reduced retirement benefit now and then switch to the survivor benefit at your FRA. The SSA can calculate which strategy would give you the highest lifetime benefits.

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That's a good point - I was born in 1956, so my FRA is 66 and 4 months, which is still a few months away. I'll ask about these options when I speak with them. Thank you!

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Since you were born in 1956, your Full Retirement Age is indeed 66 and 4 months (July 2022 if you turned 66 in March). You're making a smart move by gathering all your documents first. Just a heads up - when you call SSA, they'll likely want to verify your deceased husband's Social Security number and his work history to confirm he earned enough credits for survivor benefits. If you don't have his SSN memorized, try to locate any old tax returns or documents that might have it. Also, be prepared for them to ask detailed questions about the marriage dates to verify the 9+ month requirement. Good luck with your call tomorrow!

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Thank you for the heads up about needing his SSN! I actually found an old tax return from when we filed jointly that has his number on it. I never thought I'd need it again after all these years. It's good to know what questions they'll ask - I've written down our exact marriage date (June 3rd) and the date he passed away (March 8th the following year) so I can be precise when they ask. I'm feeling more prepared now thanks to everyone's advice here.

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