Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more tip for when you do apply - make sure you have all your documents ready beforehand! You'll need your birth certificate, W-2 forms or self-employment tax returns for the last year, military discharge papers if applicable, and your bank account information for direct deposit. Having everything organized will make the online application process much smoother. I learned this the hard way when I had to stop halfway through my application to hunt down paperwork!

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That's excellent advice about having documents ready! I made the same mistake when I applied for my Medicare benefits - had to start over twice because I kept missing paperwork. For anyone reading this, I'd also add that if you're married, you might need your spouse's Social Security number and birth date too, especially if you're considering spousal benefits down the road. The online application will ask about your marital status and spouse's info. Better to have it all handy from the start!

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As someone who just went through this process last year, I can confirm what others have said about the timing. I also turned 62 in the middle of a month and had to wait for the following month to start receiving benefits. One thing I wish someone had told me earlier - if you're on the fence about claiming at 62 vs waiting, try running the break-even analysis. For me, even with the reduced benefits, I would have had to live past 78 to make up for the money I'd lose by waiting until full retirement age. Given my family history and financial needs, claiming early made sense. The SSA's online tools are definitely the way to go - I got my application submitted in about 45 minutes once I had all my documents ready. Much better than dealing with their phone system!

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That break-even analysis is such a smart approach! I hadn't thought about it that way - looking at family history and personal circumstances rather than just the raw numbers. At what age did you calculate the break-even point would be? I'm trying to decide between claiming at 62 or waiting until my full retirement age, and the guaranteed money now versus potentially higher payments later is a tough call. Did you use any specific calculators or tools to run those numbers?

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Just wanted to update - I called SSA this morning about my situation and spent 2.5 hours on hold only to get disconnected when someone finally picked up. So frustrating! Will try again tomorrow I guess.

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I tried that Claimyr service I mentioned earlier and got through to SSA in 8 minutes! The agent was actually really helpful and walked me through the process. I need to fill out forms SSA-16 and SSA-3368 like someone mentioned above, plus gather all my medical records. At least now I know what to do next.

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I'm dealing with a similar situation and wanted to share what I've learned so far. I'm 64 and took early retirement at 62 due to chronic pain from fibromyalgia and arthritis. My condition has worsened significantly since then. After reading through all these responses, I called my local SSA office directly instead of the national number and had much better luck - only waited about 45 minutes. The representative told me that yes, I can still apply for SSDI even though I'm receiving retirement benefits, but I need to prove my disability existed before my full retirement age. She also mentioned something important that I don't think was covered here - if you're approved for SSDI, they'll look at whether you were actually disabled when you first filed for early retirement. If so, you might get retroactive benefits going back to when you should have filed for disability instead of retirement. The key thing she emphasized is getting current medical evidence showing your functional limitations. It's not enough to just have the surgery records - you need recent documentation from your doctors explaining exactly how your condition prevents you from working. Hope this helps!

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Oh, and regarding your specific concern about being paperless - you will still need to check your physical mail. Some communications from SSA are only sent by mail for security reasons, especially anything involving direct deposit changes or benefit verification. They're slowly improving their online services, but they're not completely paperless yet.

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Thanks for the follow-up. I'll keep checking my mail even though I prefer everything digital. Better safe than miss something important!

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I work at a local SSA field office and can confirm what others have said - your earnings record absolutely stays accessible after you file for benefits. The main changes to your online account are: 1) The benefit estimator tools are replaced with actual payment information, 2) You get access to benefit verification letters and tax documents, and 3) The message center becomes more active with payment-related notices. Regarding paperless communication - we're moving in that direction but aren't fully there yet. Important notices like annual COLA announcements, Medicare enrollment info, and some legal documents still come by mail for regulatory compliance reasons. Pro tip: Set up text alerts in addition to email notifications - they're more reliable for urgent account updates. And definitely keep your contact info current in the system!

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Thank you so much for the insider perspective! It's really reassuring to hear from someone who works at SSA and can confirm that the earnings record stays accessible. The breakdown of what changes in the online account is super helpful - I hadn't thought about getting access to benefit verification letters, which will actually be really useful. I'll definitely set up both text and email alerts as you suggested. Really appreciate you taking the time to share the official info!

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After calling literally 47 TIMES over 3 days trying to get an update on my disability review, I finally used Claimyr (claimyr.com) and got through in under an hour. If your sister needs to actually speak to someone at SSA about her case status, it's worth checking out. They have a video showing how it works: https://youtu.be/Z-BRbJw3puU Also - make sure she checks her online mySocialSecurity account DAILY! Sometimes they'll request additional info and only give a short window to respond, and the mailed notices often arrive AFTER the deadline!

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Great tip about checking the online account daily - I'll make sure she does that! I've heard her mention trying to call SSA multiple times without getting through, so I'll definitely share the Claimyr info with her. Anything to reduce stress during this difficult time.

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I'm going through a similar situation with my dad who had a stroke at 59. Just wanted to add that if your sister is having trouble with daily activities, make sure that's well documented by her doctors too - not just the medical diagnosis but the functional limitations. SSA really looks at how the condition affects her ability to work and perform daily tasks. Also, regarding the house sale - we were in the same boat and our disability lawyer told us to go ahead with the sale since SSDI doesn't have asset limits. Just keep all the paperwork in case you need it later. The stress of maintaining a home she can't manage isn't worth it, especially when dealing with stroke recovery. Hang in there - the waiting is the worst part but stroke cases often have good outcomes if the medical evidence is strong.

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Not to be negative but people need to be realistic about how long this whole process takes! My mom applied for divorced spouse benefits and it took SEVEN MONTHS to get approved, then another 2 months for payments to start. And they DIDNT give her all the backpay they owed her!!! She's still fighting to get the missing 3 months they owe her. The SSA is overwhelmed and understaffed so tell your sister to be prepared for a long wait.

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Thanks for the heads up. I'll let her know it might take a while. Did your mom eventually get all the backpay she was entitled to?

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She's still fighting for it! They acknowledged they owe her for those months but it's been in processing for WEEKS. So frustrating.

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Ev Luca

I'm going through something similar right now! I'm 58, on SSDI, and just found out my ex-husband is now 63. We were married for 12 years before divorcing 8 years ago. I called SSA last month to ask about this and the representative told me I could apply immediately since he's over 62 and we've been divorced more than 2 years. She explained that even though I'm on disability, I can still get divorced spouse benefits if they're higher than my current SSDI amount. The good news is there's no reduction for my age like there would be for regular retirement benefits - the disability protects against that early filing penalty. I submitted my application 3 weeks ago and I'm still waiting to hear back, but at least I know the process has started. Your sister should definitely apply as soon as possible - even if it takes months to process, any increase would be retroactive to when she first became eligible. Make sure she has certified copies of both the marriage certificate and divorce decree ready!

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