Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

I work at a local senior center and deal with this issue every year! Here's what I've learned: The SSA usually updates the online benefit verification letters in the first week of December, which is your best bet for meeting that December 10th deadline. Since you have POA, you can definitely set up the mySSA account for your mom. Just make sure to have her Social Security card, birth certificate, and a utility bill handy when you create it - they're pretty strict about identity verification. Also, pro tip: some assisted living facilities will accept a printed email from SSA customer service confirming the new benefit amount if you explain the urgent housing deadline when you call. Worth asking your mom's facility if they'd accept that as backup documentation!

0 coins

This is incredibly helpful information! I really appreciate you sharing your experience from working with seniors on this exact issue. I had no idea they were so strict about identity verification for the online accounts, so knowing to have all those documents ready will save me time. And that's a great tip about asking the facility if they'd accept an email confirmation from SSA as backup - I'll definitely ask them about that option too. It sounds like between setting up the mySSA account and having multiple backup plans, we should be able to get this sorted before their December 10th deadline. Thank you so much!

0 coins

I went through this exact same situation with my grandmother last year! The mySSA online account route is definitely your best option. Just wanted to add - when you're setting up the account with POA, you'll need to upload a copy of the power of attorney document during the verification process. They usually approve it within 1-2 business days. Also, I found it helpful to call the assisted living facility's billing department directly (not just the office manager) to ask about their flexibility with documentation timing. Some facilities have internal policies that allow a few extra days grace period for SSA letters specifically because this timing issue is so common. The billing person might have more authority to work with you than the front desk staff.

0 coins

I'm a newcomer here but wanted to share what I learned from my own survivor benefits journey last year. The advice about waiting until FRA or lower earnings is spot-on. One thing I didn't see mentioned - when you do your appointment, ask them to provide you with a "what-if" scenario worksheet showing exactly how the family maximum would split between you and your son at different benefit amounts. Some offices can print this out for you. Also, since you mentioned your husband might have taken the 6-month retroactive option, that could actually work in your favor down the line. If he did take it, his benefit amount for survivor calculations might be slightly higher than his actual monthly payments were. The system IS deliberately confusing, but you're asking all the right questions. Your instinct to protect your son's benefits first is absolutely correct. At $62K earnings, you'd essentially be working to pay back Social Security rather than receiving meaningful benefits. Good luck with your appointment - bring a notebook and don't be afraid to ask them to repeat or clarify anything!

0 coins

Thank you for mentioning the "what-if" scenario worksheet - that's brilliant! I didn't know they could provide that kind of detailed breakdown. I'll definitely ask for one at my appointment. And you're right about bringing a notebook - I've already started writing down all the questions from this thread. It's helpful to know that the 6-month retroactive option could potentially increase the survivor benefit calculation. Every little bit helps when trying to understand this maze of rules. I really appreciate you taking the time to share your experience as someone who's navigated this recently.

0 coins

I'm new to this community but wanted to share something that might help with your SSA appointment. When I went through a similar situation after losing my spouse, I found it really helpful to ask the representative to walk through the calculation step-by-step and explain exactly how they arrived at each number. One thing that caught my attention in your post - you mentioned SSA told you that if your son switched to YOUR record, he'd only get 50% instead of 75%. That's actually not quite how survivor benefits work. Your son would continue receiving benefits based on your deceased husband's record, not yours. The concern is whether adding YOU to that same record would trigger the family maximum and reduce his current 75%. Also, regarding your question about applying for your own retirement benefits first - that's generally not a good strategy if you're eligible for higher survivor benefits. Once you file for your own benefits early, that reduction is permanent, even if you later switch to survivor benefits. Since you have until 2026 to reach FRA and the potential $62K job would essentially wipe out your survivor benefits anyway, waiting seems like the smartest move to protect your son's current benefit amount. Use your appointment to get all the calculations in writing so you can make an informed decision when your situation changes.

0 coins

Great plan Andrew! One additional tip - when you do get through to Social Security, ask them specifically about the effective date of your ex-spousal benefits. Sometimes there can be confusion about whether benefits start the month you applied or the month after, especially with ex-spousal claims that require additional documentation. Getting clarity on the exact start date will help you plan the transition from unemployment more precisely. Also, keep detailed records of all your conversations with both agencies - dates, times, and who you spoke with. This documentation can be really helpful if there are any questions later about timing or overpayments. Good luck with everything!

0 coins

This is really solid advice! I hadn't thought about asking for the exact effective date - that's definitely going to be important for planning. I'll make sure to get that clarified when I call. And you're absolutely right about keeping detailed records. I've been pretty disorganized about tracking my conversations so far, but I can see how that documentation could save me a lot of headaches if there are any issues down the line. Thanks for the additional tips!

0 coins

I'm dealing with a similar situation right now! I applied for Social Security in January and I'm still waiting for my first payment. What I learned from calling my state unemployment office is that they consider you "available for work" as long as you're actively job searching, even if you've applied for SS retirement benefits. The key is being transparent about everything. I reported my SS application immediately, and they told me to continue certifying for unemployment until I actually receive my first Social Security payment. Then I need to report that income right away. The unemployment caseworker also mentioned that if I get any retroactive SS payments, I might need to pay back some unemployment for those overlapping weeks, but they'll calculate that when it happens. Every state is different though, so definitely check with your specific unemployment office. Hang in there - this transition period is stressful but you're handling it the right way by asking questions and staying on top of the reporting requirements!

0 coins

Thanks for sharing your experience Skylar! It's really reassuring to hear from someone going through the exact same situation right now. The part about potentially having to pay back some unemployment for retroactive SS payments is something I hadn't fully considered - I'll make sure to ask about that when I call my state office. It sounds like you've gotten some good guidance from your unemployment caseworker. Did they give you any sense of how they typically handle the payback calculation if there is overlap? I'm trying to prepare for all possibilities so there aren't any surprises. It's definitely stressful not knowing exactly when that first SS payment will come through, but hearing that others are successfully navigating this transition helps a lot!

0 coins

I'm a retired federal employee (FERS) who's been following this closely. One important thing to note is that while SSA says they'll automatically recalculate benefits for those previously denied, I'd strongly recommend keeping documentation of your wife's original application and denial. Also, since she has 34 credits, she's actually pretty close to the 40 needed for her own benefit. If she's still under 70, it might be worth having her work a part-time job for a year or two to earn those final 6 credits - that could give her both her own SS benefit AND spousal benefits (she'd get the higher of the two). Just a thought to maximize your household's SS income! The timing couldn't be better for folks like your wife. After decades of being penalized for public service, this feels like justice finally being served.

0 coins

This is such great news for so many families! As someone who works in benefits administration, I wanted to add a few practical tips for navigating this process: 1. **Document everything** - Keep copies of any previous applications, denials, or correspondence with SSA. This will be helpful if there are any delays or complications. 2. **Be patient with SSA's systems** - They're likely updating their computer systems to handle the GPO/WEP repeal, which can cause temporary glitches or delays in processing. 3. **Consider the timing** - If your wife is under 70, she might want to think about whether to claim spousal benefits immediately or wait, depending on your overall financial situation. The fact that you've been married 42 years and she has substantial work history makes this such a clear case of where GPO was unfairly penalizing public servants. I'm glad Congress finally acted on this - it's been a long time coming! Your wife definitely deserves to receive benefits based on your record after all these years of marriage and her own contributions to Social Security through her part-time work. Keep us posted on how the process goes - your experience will help others in similar situations!

0 coins

This is really helpful advice! I especially appreciate the point about documenting everything - we still have the paperwork from when my wife first applied in 2018, so I'll make sure to keep that handy. The timing consideration is interesting too. Since she's already 68 and past her full retirement age, I think claiming immediately once approved would make the most sense for us. We'll definitely share our experience here as things progress - it sounds like there are a lot of people in similar situations who could benefit from knowing how the process actually works in practice.

0 coins

I'm a benefits counselor and wanted to add some clarity to this discussion. While the advice here has been generally good, there are a few nuances worth mentioning: First, regarding the "gap year" - you may not have zero income during that period. If you have your own work record (even from part-time work), you'll receive your own retirement benefit during the waiting period. The key is understanding what portion of your current $1,100 is YOUR benefit versus the spousal add-on. Second, about timing and FRA - the rule about remarrying after FRA is more restrictive than some comments suggest. You can only continue receiving divorced spousal benefits after remarrying at FRA if your NEW spouse is also receiving Social Security benefits. This isn't always the case. Third, consider this strategy: before remarrying, file a new application to switch from divorced spousal benefits to your own retirement benefit (if it's available and makes sense). This way, you'll know exactly what YOUR baseline benefit is, and remarriage won't create a sudden change - just a delay in accessing the new spousal benefit. I'd strongly recommend getting a personalized benefit estimate from SSA that shows all your options before making this decision. The difference in timing could easily be worth $10,000+ over your lifetime.

0 coins

This is exactly the kind of professional insight I was hoping for! Thank you for breaking down those nuances - especially the point about switching to my own retirement benefit BEFORE remarrying. That sounds like it could eliminate a lot of uncertainty. I had no idea that was even an option. The clarification about the FRA remarriage rule is also really important - I was getting confused by some of the earlier comments about that. Your suggestion about getting a personalized benefit estimate that shows ALL my options is perfect. I'm definitely going to ask SSA to walk through that switching strategy when I finally get through to them. Knowing this could be worth $10,000+ over my lifetime really drives home how critical it is to get this right. I can't thank you enough for taking the time to provide such detailed professional guidance!

0 coins

I'm going through a very similar situation right now! I'm 63 and receiving divorced spousal benefits, and my partner and I have been discussing marriage. After reading all these responses, I realize I need to get much more specific information from SSA before we make any decisions. One thing I wanted to add that might be helpful - I recently discovered that my local SSA office offers in-person appointments for complex benefit questions like this. It took about 3 weeks to get an appointment, but it was so much better than trying to get through on the phone. They were able to pull up my exact records and run different scenarios for me right there. Also, I found it really helpful to bring my partner with me to understand the financial implications together. This kind of decision affects both people in the relationship, and having those conversations upfront about the potential income gap and how to handle it made us both feel more confident about our planning. Good luck with whatever you decide! The most important thing is that you're being so thoughtful about getting all the information first.

0 coins

What a great idea about making an in-person appointment! I didn't even know that was an option for complex benefit questions. Three weeks sounds so much more reasonable than the endless phone calls I've been trying. And you're absolutely right about bringing my partner - we really do need to understand this together and plan for how we'd handle any financial gaps. I think I was getting overwhelmed trying to figure this all out on my own, but approaching it as a team makes so much more sense. Thank you for sharing your experience! I'm going to call my local office tomorrow to see about scheduling an appointment. It's really comforting to know someone else is going through the exact same situation.

0 coins

Prev1...468469470471472...837Next