Social Security Administration

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Ask the community...

  • DO post questions about your issues.
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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Another option to consider is using the callback feature if they offer it. Some government agencies let you request a callback instead of staying on hold - you keep your place in line but don't have to sit there listening to hold music for hours. Worth asking about when you first get through to the automated system!

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That's a great tip! I didn't even know callback was an option with SSA. Definitely beats listening to that awful hold music on repeat. Do you know if all their phone lines offer this feature or just certain ones?

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You can also try calling right around 2-3 PM on weekdays - I've noticed that's often a sweet spot where hold times aren't as brutal. Also, make sure you have all your documentation ready before calling: SSN, current address, old phone number, and new phone number. Having everything organized saves time once you get through. One thing that helped me was writing down exactly what I needed to say beforehand so I wouldn't stumble when I finally got a person on the line!

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This is really helpful advice! I never thought about writing down what to say beforehand - that's actually brilliant. I always get flustered when I finally get someone on the phone and forget half of what I wanted to ask. The 2-3 PM timing tip is interesting too. I usually assume mid-afternoon would be busy, but maybe that's when people are less likely to call government offices. Thanks for sharing your experience!

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AstroAce

Just wanted to follow up on your situation. Did you get any resolution with Treasury about the direct deposit option? And have you started the process with the court for your address change yet?

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I called Treasury yesterday morning and was told I need to fill out SF-1199A and mail it to their processing center in Austin, TX. They confirmed I'm in the COPS system, so direct deposit should be possible! I also contacted the family court in my previous state, and they're sending me the paperwork for the address change. Making progress, thanks to everyone's advice here!

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That's fantastic news! Really glad you were able to get clear answers from Treasury and get the process started with the court. Keep us posted on how the SF-1199A submission goes - I'm sure others dealing with similar garnishment issues would benefit from hearing about your experience with the direct deposit process. The fact that you're in the COPS system and they confirmed direct deposit is possible should give hope to others in your situation. Good luck with everything!

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This is such a helpful thread! I'm new here but dealing with a similar situation with my ex's garnished benefits. It's so frustrating how the SSA offices seem to know nothing about garnishments, but reading through all these responses gives me hope. @Ravi Sharma - please do keep us updated on how the SF-1199A process works out! And thank you to everyone who shared their experiences and knowledge, especially @AstroAce and @Sean O Donnell'for the detailed explanations about the different systems.

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This thread has been incredibly helpful! I've been a case worker at our local SSA field office for about 8 years now, and I can confirm that the information shared here is very accurate. The difference between SSDI and early retirement benefits really is substantial - typically that 25-30% reduction for early retirement versus getting your full PIA amount with SSDI. One additional tip for your brother's application: since he's an electrician with rheumatoid arthritis, make sure his doctors specifically document how his condition affects his ability to perform the physical demands of electrical work - things like climbing ladders, working in cramped spaces, manipulating small components, and maintaining steady hand control for precision work. The more specific the functional limitations are documented, the stronger his case will be. Also, don't be discouraged if there's an initial denial. We see many legitimate cases get approved on appeal, especially when applicants take the time to gather comprehensive medical evidence. The key is persistence and thorough documentation. Good luck to your brother!

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Thank you so much for weighing in from the professional side! It's really reassuring to hear from someone who works directly with these cases. Your point about documenting the specific physical demands of electrical work is spot on - I hadn't thought about emphasizing things like ladder climbing and working in tight spaces, but those are huge parts of what my brother does daily. The precision work aspect is especially relevant since his RA flares make his hands shake and he loses fine motor control. I'm definitely going to share this thread with him and encourage him to have his rheumatologist document all these specific functional limitations. Thanks for the encouragement about appeals too - it helps to know that persistence really does pay off!

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I went through almost the exact same situation with my dad about 3 years ago. He was a carpenter for 35 years and developed severe osteoarthritis in his hands and knees by age 61. The hardest part was convincing him that SSDI was worth pursuing instead of just taking the "guaranteed" early retirement money. His SSDI benefit ended up being $2,140/month compared to what would have been about $1,500 with early retirement at 62. That's $640 extra every single month! Over just the first year, that difference paid for a lot of his medical treatments and prescriptions. The application process took about 10 months total - he got denied initially (like most people do), but was approved on reconsideration. The key was having his orthopedist write a very detailed report about how the arthritis specifically prevented him from doing construction work - lifting, gripping tools, kneeling, standing on uneven surfaces, etc. One thing that really helped was keeping a daily pain journal for about 3 months before applying. He wrote down his pain levels, what activities he couldn't do each day, and how the condition affected his sleep and daily life. The disability examiner actually mentioned that this documentation was very helpful in understanding the severity of his limitations. Your brother should definitely try for SSDI first given his age and the substantial financial difference. The Medicare eligibility alone makes it worth the effort!

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Wow, this is incredibly encouraging to hear! Your dad's story gives me so much hope for my brother's situation. That $640 monthly difference really drives home just how much money could be at stake here. The daily pain journal is such a brilliant idea - I never would have thought of that, but it makes perfect sense that having documented evidence of how the condition affects daily activities would strengthen the case. My brother tends to downplay his symptoms, but keeping a detailed record would force him to really acknowledge and document the reality of what he's dealing with every day. Thank you for sharing such specific details about your dad's experience - it's exactly the kind of real-world guidance we needed!

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I'm so sorry to hear about your son's accident. As someone who went through the SSDI application process for my disabled spouse, I want to emphasize a few key points that haven't been fully covered: 1. **Apply immediately** - Don't wait for his workplace disability to run out. The application process can take 3-6 months even for clear cases, and there's that 5-month waiting period before benefits begin. 2. **Representative payee vs. authorized representative** - Since your son is incapacitated, you'll likely need to become his representative payee (not just authorized representative). This gives you legal authority to manage his benefits if approved. 3. **Document everything** - Keep detailed records of all medical appointments, treatments, and communications with doctors. This will be crucial if you need to appeal or provide additional evidence. 4. **Consider contacting a disability attorney** - Many work on contingency (no upfront fees) and can help navigate the system, especially for complex cases involving brain injuries where recovery timelines are uncertain. The good news is that severe TBI cases like your son's often qualify under the Compassionate Allowance program, which can significantly speed up the approval process. Wishing you and your son the best during this difficult time.

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Thank you so much for this comprehensive information. The distinction between representative payee and authorized representative is really important - I hadn't realized there was a difference. Given that my son is in a coma, representative payee does sound like what I need. I'm definitely going to look into contacting a disability attorney. With everything else I'm managing right now, having professional help navigate this system would be worth it. Do you know if there are attorneys who specialize specifically in brain injury cases? I imagine the medical complexities might require someone with that specific experience. The Compassionate Allowance program gives me some hope that this might move faster than the horror stories I've been hearing about years-long waits. Every bit of information helps right now when I feel so overwhelmed by all of this.

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I'm so sorry to hear about your son's accident - this must be an incredibly difficult time for your family. As someone who works in disability advocacy, I want to add a few practical tips to the excellent advice already given: **Timing is critical** - File the application now, even while he's still in a coma. The "established onset date" will be the date of his accident, so you're not losing any time by applying early. **Medical documentation strategy** - Request a comprehensive medical summary from his treating neurologist that specifically addresses his functional limitations and prognosis. SSA needs to understand not just his diagnosis, but how it affects his ability to work. Brain injury cases can be complex because recovery varies so much. **Financial planning** - If approved, SSDI benefits are retroactive to 5 months after the established onset date. So if his accident was in January, benefits would start in June, but he'd receive back pay for those months when the claim is approved. **State resources** - Contact your state's disability determination services office - they often have expedited processing for cases involving coma/severe brain injury. Also check if your state has a Protection & Advocacy organization that provides free assistance with disability claims. The uncertainty about his recovery is heartbreaking, but the work incentive programs really do provide flexibility if he's able to return to work eventually. You're being a great advocate for him during this crisis.

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Just wanted to chime in as someone who went through this exact same situation two years ago! My husband filed at 62 while I was still working full-time making about $75K. Everyone here is absolutely right - your income will NOT reduce his actual Social Security benefit amount. That's only affected by HIS earnings if he goes over the annual limit. However, I'll share what we learned the hard way about the tax situation. With your $87K income plus his benefits and part-time work, you'll likely owe taxes on 85% of his Social Security benefits. We ended up owing about $2,400 extra at tax time our first year because we didn't plan for it properly. My advice: contact a tax professional NOW to run projections based on your expected 2025 income. We ended up increasing my payroll withholding by about $200/month to cover the extra tax liability, which worked out perfectly. That way we still got his full $1,450 monthly for our debt payoff plan without any nasty surprises come April. Also, make sure your husband keeps really good records of his part-time earnings throughout the year. The SSA is very strict about that earnings test, and going even a little over can trigger benefit withholding. Good luck with paying down that mortgage faster!

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This is exactly the kind of real-world experience I was hoping to hear about! Thank you for sharing the specifics about owing $2,400 extra - that gives me a concrete number to work with when planning. I think increasing my withholding at work is definitely the way to go rather than having it taken from his SS benefits. That way we can stick to our mortgage payoff timeline with the full monthly amount. I'll definitely contact our tax preparer this week to run those projections. It's so reassuring to hear from someone who actually went through this same situation successfully!

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I'm so glad you asked this question because I was literally having the same worry! My husband is planning to file at 62 next year while I'm still working, and I've been stressed about whether my income would mess up his benefits. Reading through everyone's responses here has been incredibly helpful - it's such a relief to know that only HIS earnings count for the earnings test, not mine. The tax situation is definitely something I hadn't fully considered though. With everyone mentioning that up to 85% of his benefits could be taxable with our combined income, I think I need to start planning for that now. The idea of increasing withholding from my paycheck instead of his SS benefits makes a lot of sense - that way we can still count on his full benefit amount for our budget. Thank you to everyone who shared their real experiences with this! It's so much more helpful than trying to figure it out from the SSA website alone. I feel much more confident about our retirement planning now.

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