Social Security Administration

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Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more tip that saved me a lot of hassle - write down the confirmation number they give you and the name of the representative you spoke with. I had to call back a few weeks later when my payment didn't switch over as expected, and having that info made the follow-up call so much smoother. The second agent was able to look up my case immediately and fix the issue. Also, don't be afraid to ask them to repeat the confirmation number - some of those representatives talk really fast! 📝

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This is such solid advice! I wish I had known this when I updated mine last year. I definitely should have written everything down - ended up having to call back twice because I couldn't remember any details from the first call. Also totally agree about asking them to repeat the confirmation number, some of those reps do talk super fast! Thanks for sharing this tip, will definitely help others avoid the same mistakes I made! 👍

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Pro tip from someone who works in banking - when you call SSA, also ask them to confirm the exact name on your new bank account. Sometimes there are slight variations (like "John Smith" vs "John A. Smith") that can cause delays or rejections. The name on your SSA records needs to match exactly what's on your bank account. If there's a mismatch, you might need to update your name with SSA first before they can process the direct deposit change. Better to catch this upfront than deal with bounced payments later!

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My condolences on your father-in-law's passing. Just to share my experience - when my husband died, I was really confused about the whole survivor benefit process too. The amount they told me seemed too high at first, but it turned out to be correct. One thing that helped me was talking to other widows in my church group who'd been through the same process. Sometimes hearing from regular people who've navigated the same system is reassuring.

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Thank you for your kind words. That's a good point about connecting with others who have been through this. I'll suggest she ask around at her community center since I know there are several widows in her friend group there.

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I went through something very similar when my father passed away in 2022. My mom was shocked by her survivor benefit amount - it was almost double what she expected! Like your mother-in-law, my dad had a great career early on but then worked sporadically for his last 20 years. What really helped us was getting an appointment at the local SSA office (took about 3 weeks to get in) and having them walk through the calculation step by step. They showed us his complete earnings history and explained how the indexing works - earnings from the 1980s were worth WAY more than we realized after inflation adjustments. The key thing is that they calculate based on his highest 35 years of earnings, not his most recent years. So even though he barely worked the last two decades, those early high-earning years still counted heavily in the formula. My advice: get all the documentation others mentioned, but don't panic. In our case, the high amount was completely legitimate. Your father-in-law's early successful career is likely the reason for the higher benefit. Just verify it's calculated correctly and then your MIL can make informed decisions about her future.

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This is so reassuring to hear! Your situation sounds almost identical to ours. It makes perfect sense that those early high-earning years would still count so heavily in the calculation - I never would have thought about how inflation indexing works. A 3-week wait for an appointment doesn't sound too bad considering how important this is. I think getting that step-by-step walkthrough will really put her mind at ease. Thank you for sharing your experience - it's exactly what we needed to hear!

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Good plan. Make sure to specifically ask them to calculate both amounts for you before making a final decision. Sometimes the difference can be very small, and it's worth understanding exactly what you'll receive. Best of luck with your appointment!

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One thing to add that might help with your planning - if you're still working and earning income, be aware of the earnings test rules even though you're at FRA. Since you've reached your full retirement age, there's no earnings limit that would reduce your Social Security benefits, so you can work and collect your full benefit amount without any penalties. This is different from people who claim benefits before their FRA. Also, when you do file, make sure to ask SSA to provide you with a written breakdown showing exactly how they calculated both your own retirement benefit and the ex-spouse benefit amount. Having this documentation can be really helpful for your records and future planning. The whole process can feel overwhelming, but you're asking all the right questions!

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I'm in a very similar situation! I started collecting my benefits at 63 (needed the income after losing my job) and just turned 74. My ex and I were married for 16 years, and I never remarried either. Reading through these responses has been so helpful - I had no idea I might be eligible for divorced spouse benefits even though I'm already collecting my own reduced benefits. One thing I'm wondering about that I haven't seen mentioned yet - does anyone know if there's a time limit on how long after your divorce you can apply for these benefits? We've been divorced for almost 20 years now, and I'm worried I might have waited too long to look into this option. Also, for those who have successfully switched or supplemented their benefits - how long did the whole process take from application to receiving the increased payments? I'm hoping it's not a months-long wait since I'm living pretty tight on my current benefit amount. Thanks to everyone sharing their experiences here - this community is such a valuable resource!

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Hi Declan! Great questions. There's no time limit on when you can apply for divorced spouse benefits after your divorce - the fact that you've been divorced for 20 years doesn't disqualify you at all. As long as you meet the basic requirements (10+ year marriage, both over 62, you haven't remarried), you can apply anytime. As for processing time, in my experience it took about 6-8 weeks from when I submitted my application to when I saw the first increased payment. Some people report faster processing, especially if you have all your documentation ready (marriage certificate, divorce decree, etc.). The key is having everything organized when you apply. Given that you're 74 and were married for 16 years, you should definitely look into this! Even a small increase can make a big difference over time. I'd recommend calling SSA at 1-800-772-1213 to get the ball rolling. Good luck!

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I'm in a somewhat similar situation - took early retirement benefits at 64 and wondering about divorced spouse benefits now. Reading through all these responses has been incredibly educational! One thing I'd like to add for anyone considering this: make sure you gather ALL your paperwork before contacting SSA. I learned this the hard way when dealing with disability paperwork years ago. Having your marriage certificate, divorce decree, and any other relevant documents organized beforehand can really speed up the process. Also, don't be discouraged if the first person you speak with isn't fully knowledgeable about divorced spouse benefits - as several people mentioned, the rules are complex and not all representatives are equally informed. Be prepared to explain your situation clearly and don't hesitate to ask to speak with a supervisor or specialist if needed. Sophia, I really hope this works out for you! Even a modest increase can make such a difference in monthly budgeting. Keep us posted on how it goes - your experience could help others in similar situations.

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This is such valuable advice, Mason! I'm just starting to look into this myself and had no idea about the importance of having all the paperwork ready upfront. Do you happen to know if there are any other documents besides the marriage certificate and divorce decree that might be needed? I want to make sure I'm fully prepared before I make that first call to SSA. Also, your point about not getting discouraged by the first representative is really reassuring - it sounds like persistence can really pay off in these situations!

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Thank you all for your helpful responses! I didn't realize this was so complicated. I'm going to try to reach the SSA to get the exact calculation based on our specific situation. It sounds like I might get a small increase but probably not as much as I was hoping for. I'll update when I find out more information!

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Good luck! And don't get discouraged if the first person you talk to seems confused. Sometimes you have to call multiple times to get someone who really understands these complicated rules. That's what happened to me.

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I went through this exact same situation two years ago! I was 65, on SSDI for 6 years, and my husband was already collecting his Social Security. The key thing to understand is that you're not really "switching" - you're applying for what's called "auxiliary benefits" on your husband's record. SSA will pay you whichever amount is higher: your SSDI or the spousal benefit. In my case, I ended up getting about $300 more per month, which has been a huge help with rising costs. The process took about 6 weeks once I finally got through to them. One tip: try calling SSA first thing in the morning right when they open - I had much better luck getting through that way. Also, have all your documents ready including your marriage certificate and both of your Social Security numbers. Good luck!

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Thank you so much for sharing your experience! $300 more per month would make a real difference for us. I really appreciate the tip about calling first thing in the morning - I'll definitely try that. It's encouraging to hear from someone who actually went through this process successfully. Did you need to provide any other documents besides the marriage certificate and Social Security numbers?

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