Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

To answer your follow-up questions: 1. For your office visit, bring copies rather than originals. Have the originals with you in case they need to see them, but they'll typically just make copies for their files. 2. The reconsideration deadline is 60 days from the date on the notice. If you're close to that deadline, you can file a basic reconsideration form immediately and then supplement with additional evidence later. 3. A simple signed statement is sufficient - no need for notarization. One more important tip: If the SSA representative at your local office isn't helpful, don't argue with them. Instead, politely ask to speak with a supervisor or office manager. Sometimes the front-line staff aren't familiar with the nuances of representative payee liability, especially in cases like yours where you were denied access to financial information. Keep us updated on how your appointment goes!

0 coins

Thank you for answering my questions! I'll bring both copies and originals just in case. My appointment is next Tuesday, so I have time to prepare everything properly. I'll definitely come back and update after the meeting - hopefully with good news! I appreciate everyone's help so much.

0 coins

I went through something similar as a representative payee for my elderly mother. The key thing that saved me was documenting EVERYTHING. Since you have text messages showing you requested account access and were refused, that's going to be crucial evidence. One thing I'd add to the excellent advice already given - when you go to your appointment, bring a simple one-page timeline showing: - Date you became rep payee - Dates you requested account access (with proof) - Date you discovered the employment - Date you immediately began reporting wages Also, if your brother-in-law's new payee is cooperative, see if they can provide a statement acknowledging that he concealed his employment from you. Having the current payee confirm this adds credibility to your case. The system definitely has flaws, but there are protections for payees who act in good faith. Don't let anyone pressure you into accepting liability when you clearly tried to do the right thing. Best of luck with your appointment!

0 coins

As someone who recently went through the SSA application process for early retirement benefits, I can confirm that getting consistent information from different representatives is unfortunately a common challenge. The family maximum benefit calculation is indeed complex and even some SSA staff seem to struggle with explaining it clearly. From what I've learned through my own experience and research, the key thing to understand is that the family maximum benefit (FMB) acts as a cap on the total benefits your family can receive. This maximum is typically calculated as a percentage of your Primary Insurance Amount (PIA) - the benefit you would receive at full retirement age - and usually ranges from 150% to 188% of your PIA depending on your benefit level. Here's a simplified breakdown of how it works in practice: 1. Your individual early retirement benefit is calculated first (reduced from your PIA due to taking benefits before FRA) 2. The family maximum is calculated based on your PIA 3. Your individual benefit is subtracted from the family maximum 4. The remaining amount is divided among eligible family members 5. However, each family member is also limited to 50% of your PIA So in your case, if your PIA is $4,050, your family maximum might be around $7,290 (assuming 180% of PIA). Subtract your $2,700 early benefit, leaving $4,590 to be divided among your wife and two daughters - roughly $1,530 each. But this still needs to comply with the 50% individual limit rule. The second representative's calculation of around $1,010 each suggests your actual family maximum might be lower than my estimate, or there might be other factors affecting the calculation. I'd recommend requesting a detailed written breakdown of the calculation to understand exactly how they arrived at those numbers. Regarding your travel question - the 30-day reporting requirement does technically apply even for vacations, though enforcement varies. It's better to report and not need to than to risk any complications later. You can easily report through your mySocialSecurity online account. For tax withholding, yes, you'll need separate W-4V forms for each beneficiary, even though you file jointly. The children's benefits are considered their income, not yours, for tax purposes. Hope this helps clarify things! The system is definitely complex, but understanding these basic principles makes it more manageable.

0 coins

This is an excellent comprehensive breakdown, Sophia! As someone new to navigating the Social Security system, I really appreciate how you've explained the step-by-step calculation process. The way you've laid out the formula makes it much clearer why the family maximum acts as the limiting factor rather than just applying the 50% rule to each person individually. Your point about requesting a detailed written breakdown is spot on - after reading through this entire discussion, it's clear that getting everything documented is crucial given how often there seems to be confusion or conflicting information from different representatives. I'm curious about one aspect you mentioned - you noted that the family maximum "usually ranges from 150% to 188% of your PIA depending on your benefit level." Do you happen to know what factors determine where someone falls within that range? Is it based on the dollar amount of the PIA, or are there other variables that affect the percentage used in the calculation? Also, thank you for the practical advice about reporting travel through the mySocialSecurity online account. It sounds like that's much more straightforward than trying to get through on the phone, especially given what others have shared about wait times and difficulty reaching representatives. This thread has been incredibly educational for someone just starting to understand how all these moving pieces work together!

0 coins

As someone who's been following this discussion closely, I wanted to add some insight about the family maximum calculation that might help clarify the confusion you experienced with the two different SSA representatives. The family maximum benefit formula is actually quite complex and uses what's called "bend points" - similar to how your PIA is calculated, but with different percentages and dollar amounts. For 2024, the family maximum is calculated as: - 150% of the first $1,425 of your PIA - 272% of your PIA over $1,425 through $2,056 - 134% of your PIA over $2,056 through $2,682 - 175% of your PIA over $2,682 This explains why the percentage of your PIA that becomes the family maximum can vary significantly between individuals - it's not a flat 150-180% rate. Given your PIA of approximately $4,050, your family maximum would likely be around $7,200-$7,400. After subtracting your early retirement benefit of $2,700, that leaves roughly $4,500-$4,700 to split among your three family members, which would be about $1,500-$1,567 each. However, this is still subject to each person's individual 50% PIA limit ($2,025 in your case). The discrepancy between what the two reps told you probably comes from different assumptions about your exact PIA or family maximum calculation. The second rep's estimate of $1,010 each seems conservative but is probably closer to reality once all the various caps and limitations are applied. I'd definitely recommend getting that written breakdown as others have suggested - the calculations involve multiple steps and it's easy for things to get lost in translation over the phone.

0 coins

This is incredibly detailed and helpful, Anastasia! Thank you for breaking down the actual bend point formula - I had no idea the family maximum calculation was this complex. Your explanation of why the percentage varies between individuals makes so much more sense than just hearing "it's usually 150-180% of your PIA." Using your formula with my PIA of roughly $4,050, your calculated family maximum of $7,200-$7,400 seems much more realistic than what I was initially told. And your final estimate of around $1,500+ per family member (before the individual caps) helps explain why the second rep's $1,010 figure was more conservative - there are clearly additional limitations being applied that bring the actual amounts down. This is exactly the kind of detailed breakdown I needed to understand what's happening with our benefits calculation. I'm definitely going to request that written explanation from SSA and reference these bend points to make sure their calculations align with what you've outlined. It's amazing how much more confident I feel about this whole process after reading through everyone's experiences and expertise in this thread. Thank you to everyone who has contributed - this community is an invaluable resource for navigating these complex benefit calculations!

0 coins

My neighbor did something similar but she put all her SS money in I bonds last year when the rates were really good!

0 coins

I-bonds can certainly be a good option for preserving capital with inflation protection. However, there's a $10,000 annual purchase limit per person for electronic I-bonds (plus potentially $5,000 more from tax refunds), which may be less than the total SS benefits received in a year. For someone receiving $2,840 monthly as mentioned, that's about $34,000 annually, so additional investment vehicles would be needed beyond the I-bond limit.

0 coins

Your strategy sounds solid! I'm in a similar situation - turning 66 this year and considering the same approach. One thing I'd add is to make sure you understand how the taxation works with your specific income level. Since you mentioned you don't actually need the money yet, you might want to consider maximizing contributions to tax-deferred accounts (401k, traditional IRA if eligible) with your work income to help offset some of the tax impact from the SS benefits. Also, have you factored in potential healthcare costs? If you're planning to retire in January 2026, you'll want to make sure you have a solid plan for health insurance coverage between then and Medicare eligibility if you're not already on it. The extra cash flow from SS starting now could help build up an HSA if you have access to one through work.

0 coins

Final update: You all have been so helpful through this stressful situation! I wanted to share what's happened after taking your advice. I filed all the recommended reports and placed credit freezes. The credit card companies closed the fraudulent accounts after I sent death certificates. The most progress came after using that Claimyr service someone suggested to reach SSA directly. I actually got through to a knowledgeable agent who confirmed my husband's death was properly recorded but explained the earnings issue slipped through during employer reporting. They're removing the false earnings and flagging his SSN in their system for enhanced monitoring. They also connected me with their OIG (Office of Inspector General) to ensure a thorough investigation. It's been exhausting but I feel like I've done everything possible to shut this down. Thank you all again for your guidance through this ordeal!

0 coins

You've done an excellent job handling this situation systematically. I'm glad you got confirmation that his death was properly recorded and that the false earnings are being removed. The enhanced monitoring flag is particularly important - not everyone knows to ask for that. One final suggestion: set yourself a calendar reminder to check his credit reports again in 6 months, just to ensure no new activity has occurred. Identity theft issues can sometimes resurface.

0 coins

SO GLAD you got this fixed!!! The system is BROKEN but at least you found someone who actually helped!

0 coins

Thank you for sharing your experience and updates throughout this ordeal - it's incredibly helpful for others who might face similar situations. Your systematic approach to handling this identity theft was exactly right. I'm glad the Claimyr service helped you get through to a knowledgeable SSA agent who could actually resolve the earnings issue and set up enhanced monitoring. One additional tip for anyone reading this thread: if you're dealing with deceased family member identity theft, consider requesting annual Social Security statements for the deceased person (if you're the legal representative). This can help you catch fraudulent activity early before it becomes as extensive as what happened here with the credit cards. It's unfortunate that protecting deceased loved ones' identities requires so much effort, but your detailed documentation of the process will definitely help others navigate this same nightmare.

0 coins

This is such valuable advice about requesting annual Social Security statements for deceased family members. I never would have thought of that proactive step. As someone new to this community, I'm really impressed by how thoroughly everyone has helped walk through this complex situation. It's scary to think how much identity theft can happen even after someone has passed away, but seeing all the specific steps and resources shared here makes it feel more manageable to handle if it ever happens to my family.

0 coins

Thank you all for the helpful responses! This clears up a lot of my confusion. It sounds like I should expect my 2024 earnings to be reflected in SSA's systems by mid-2025, and since I'm planning to wait until 2026 to apply for benefits, those earnings will definitely be included in my initial benefit calculation. That's a relief since 2023 was such a low year for me during medical leave.

0 coins

I went through something similar a few years back when I had a career gap. One thing to keep in mind is that Social Security also indexes your earnings for inflation when calculating benefits, so your older earnings get adjusted upward. This means that even though your 2024 earnings will be higher in raw dollars, the indexed value of your previous good earning years might still be competitive depending on how long ago they were. You can get a rough estimate by looking at the wage indexing factors on SSA's website - they publish these annually. It might help you better understand whether your 2024 return to work will significantly boost your eventual benefit or just marginally improve it.

0 coins

That's a really good point about wage indexing that I hadn't considered! I'll definitely check out those indexing factors on the SSA website. It would be helpful to understand whether my older higher-earning years from before my medical leave might still compete well with 2024 earnings after indexing. Do you happen to remember roughly how much the indexing typically adjusts older earnings upward each year?

0 coins

Prev1...375376377378379...836Next