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I'm going through something similar right now - moved to Calgary and my SSA payments got completely screwed up when I tried to update my direct deposit. Reading through all these responses has been incredibly helpful! I had no idea about the Federal Benefits Unit at the Ottawa embassy - I was planning to drive all the way to Seattle to visit an SSA office there. One thing I want to add that might help others: if you're still waiting for your payment to get sorted out and you're having financial hardship, you can request what's called a "critical payment" through the embassy. They can sometimes issue emergency payments while your regular direct deposit is being fixed. I learned this from a Social Security rep who actually knew what they were talking about (rare!). The whole international banking thing with SSA is such a nightmare, but at least there are people here who've actually been through it and can share what works. Thanks everyone for the detailed advice!
Thanks for mentioning the "critical payment" option! I had no idea that was even possible. I'm definitely going to ask about that when I contact the Ottawa embassy - my savings are running pretty low and I really need that April payment. It's so frustrating that this whole process is so complicated, but this thread has been a lifesaver. All the real experiences and specific contact info from people who've actually dealt with this gives me so much more confidence than the vague unhelpful responses I was getting from SSA phone reps. I really appreciate everyone taking the time to share what actually worked for them!
I'm dealing with a very similar situation right now - moved from Phoenix to Vancouver last month and my SSI payments completely disappeared when I tried to update my banking information online. It's been almost 3 weeks now and I'm getting really worried about my rent money. Reading through everyone's experiences here has been incredibly helpful though! I had no idea there was a Federal Benefits Unit at the Ottawa embassy - I was literally planning to take the bus all the way back to Arizona just to visit an SSA office. The specific email address and phone number that @Giovanni Gallo shared is exactly what I needed. One question for those who've been through this - when you contacted the Ottawa FBU, did they ask for any specific documentation beyond just your banking info? I want to make sure I have everything ready before I reach out. Also, did anyone else have trouble with the SSA website showing conflicting information about international direct deposits? Mine still shows my old US bank account but also has some kind of error message about international processing. Thanks to everyone sharing their real experiences - it's so much more helpful than the confusing official SSA guidance!
When I contacted the Ottawa FBU, they asked for my Social Security number, full name as it appears on my SS card, current Canadian address, the specific bank details (institution number, transit number, account number), and a copy of a voided check or bank statement showing my name and the account info. They also wanted to know the exact dates and amounts of missing payments. The SSA website is notorious for showing outdated or conflicting information during international transitions - mine showed my old bank for months even after everything was supposedly updated. Don't rely on what the website shows right now. For SSI specifically (versus regular Social Security retirement), the process can sometimes take a bit longer because they have additional residency verification steps for international cases. Make sure to mention in your email that you're dealing with SSI payments specifically, as they handle those differently than retirement benefits. Also, since you're in Vancouver, you might want to mention your proximity to the US border in case they need any additional documentation that requires a quick trip to a US office. The FBU has been really good about working with people's specific situations. Good luck!
As someone who's new to navigating Social Security issues, this entire thread has been incredibly educational! I'm not yet at retirement age, but seeing how complex these earnings limit situations can get is really eye-opening. The fact that your check was just sitting in a finance department "waiting for clarification" for over a month while your benefits were suspended really highlights how important it is to use the proper forms and procedures from the start. It's frustrating that the system isn't more user-friendly, but at least now we know about Form SSA-795 and the importance of detailed documentation. Thank you for sharing your experience and especially for coming back with the update! This kind of real-world problem-solving is exactly what makes online communities so valuable. I'm bookmarking this thread for future reference - hopefully I won't need it, but if I do, I'll know exactly what steps to take.
I'm also new here and completely agree! This thread really shows how valuable shared experiences can be when dealing with bureaucratic challenges. What struck me most was how the original poster had to be persistent - going back multiple times to the office - and how showing this community discussion to the SSA representative actually helped move things along. It's concerning that a simple repayment check can get lost in the system for weeks while someone's benefits get suspended, but it's reassuring to know there are specific forms and procedures that can prevent these issues. The community really came through with practical advice like using Form SSA-795 and the tip about certified mail with return receipt. Thanks to everyone who contributed solutions - this is exactly the kind of helpful information that makes joining these communities worthwhile!
Welcome to the community, and what an incredible learning experience this thread has been! As another newcomer, I'm amazed by how this situation unfolded and was ultimately resolved through community support and persistence. The bureaucratic maze at SSA is clearly a challenge many of us will face, but seeing how @Liam Murphy didn't give up and how everyone here provided such specific, actionable advice gives me hope. The detail about Form SSA-795 is gold - I had no idea there were specific forms for different types of payments to SSA. What really impressed me was how showing this discussion thread to the SSA representative actually helped speed up the resolution. It demonstrates the power of documented experiences and community knowledge in dealing with complex government processes. For future reference, I'm taking notes on the key points: use proper forms, send certified mail, be persistent with follow-ups, and don't hesitate to escalate when something clearly isn't working. This thread should definitely be pinned as a resource for anyone dealing with Social Security earnings limit issues! Thanks to everyone who contributed - this is exactly why online communities are so valuable for navigating these systems.
I just want to echo what everyone else has said - definitely choose April! I work at a local senior center and help folks with these applications all the time. The confusion you're experiencing is SO common, and honestly the SSA website could explain this much more clearly. Think of it this way: April is when you "earn" your first full retirement benefit, and May is when they mail it to you. It's like getting paid for work - you work in April, you get paid in May for that April work. If you pick May as your start month, you're essentially telling SSA "I don't want my April benefit," which would be leaving money on the table. You've got this - just pick April and you'll be all set!
That's such a helpful way to think about it - like getting paid for work! I love the analogy of April being when you "earn" the benefit and May being when you get paid for it. That makes the timing so much clearer than all the confusing explanations I've been reading online. It's reassuring to know this confusion is common and that I'm not missing something obvious. Thank you for helping folks navigate this process at the senior center - people like you make such a difference when we're dealing with these overwhelming government systems!
I'm in a very similar situation - turning 66 and 8 months in June 2025 and have been putting off this application because I was so confused about the timing! Reading through all these responses has been incredibly helpful. It sounds like the unanimous advice is to select the month you reach FRA (April in your case), and the payment will automatically come the following month. I had no idea that Social Security always pays benefits one month in arrears - that explains so much of the confusion I've been having. Thanks for asking this question, it's saved me from making the same mistake of overthinking this decision!
I'm so glad this thread helped you too! I was honestly starting to think I was overthinking something that should be simple, but it turns out this confusion is really common. The "one month in arrears" concept was the key piece I was missing - once I understood that Social Security always pays the month after entitlement, everything clicked into place. It's reassuring to know we're all navigating this together. Good luck with your June application - sounds like you've got all the info you need now!
Quick follow-up on tax implications: Up to 85% of Social Security benefits can become taxable when provisional income exceeds certain thresholds. Provisional income = Adjusted Gross Income + 50% of SS benefits + tax-exempt interest. For single filers: - Below $25,000: No tax on SS - $25,000-$34,000: Up to 50% taxable - Above $34,000: Up to 85% taxable For joint filers, thresholds are $32,000 and $44,000. So yes, selling large assets can create a double whammy - higher Medicare premiums AND more of their Social Security becoming taxable. Careful planning across multiple tax years is really important.
Great explanation. Just to clarify - when we talk about "85% of benefits being taxable," that doesn't mean 85% is taken away. It means up to 85% of the benefit amount gets added to taxable income, then taxed at their normal tax rate. Also worth noting is that these income thresholds for SS taxation have never been adjusted for inflation since they were set in the 1980s and 1990s, so they affect many more retirees now than originally intended.
As someone new to this community, I just wanted to say thank you to everyone who explained IRMAA so clearly! I'm 63 and planning to retire in a few years, and I had no idea about these Medicare premium increases based on income from 2 years prior. This thread is a perfect example of why these discussions are so valuable. I was actually considering selling some stocks next year to pay off my mortgage before retirement, but now I realize I need to think about the timing much more carefully to avoid jumping into higher IRMAA brackets. Does anyone know if there are good resources or calculators to help plan these kinds of transactions? It sounds like spreading sales across multiple years could make a huge difference in avoiding these premium increases.
Welcome to the community! I'm also relatively new here but have learned so much from threads like this. For planning tools, I've found a few helpful resources: The Medicare.gov IRMAA calculator is basic but gives you the premium amounts for different income levels. For more comprehensive planning, many people recommend working with a fee-only financial planner who specializes in retirement tax planning. Some online tax software like TurboTax and TaxAct have "what-if" scenarios where you can model different income levels to see the tax impact. The key is to look at both the IRMAA implications AND the Social Security taxation thresholds that Marcus mentioned. One strategy I've read about is doing a "tax bracket analysis" each year - seeing how much income you can realize before jumping to the next IRMAA bracket or SS taxation threshold. Spreading large sales across 2-3 years can sometimes keep you in lower brackets overall. Definitely get professional help for something as significant as paying off a mortgage with stock sales - the timing could save you thousands in Medicare premiums!
Omar Hassan
Great decision to suspend, Leila! One more thing to consider - since you're still working full-time at your accounting firm, make sure you understand how the earnings test might have affected your current benefits if your income is high. Even though you're at FRA and the earnings test no longer applies going forward, any benefits that were withheld due to excess earnings in the months before you reached FRA would be recalculated and added back to your benefit amount when you restart. This could make your eventual age 70 benefit even higher than the standard 8% per year delayed retirement credits. Just something to keep in mind when you're doing the math on your decision!
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Connor O'Reilly
•That's a really good point about the earnings test recalculation that I hadn't thought of! Since Leila mentioned she's been working full-time at her accounting firm, there's a decent chance her income might have triggered some benefit withholding before she hit FRA. Those withheld amounts getting added back could definitely boost her final benefit amount beyond just the delayed retirement credits. It's worth asking SSA about this when she calls to suspend - they should be able to tell her if any previous withholding occurred and how it might affect her future benefits.
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CosmicCaptain
Just wanted to share my recent experience with this process! I suspended my benefits about 6 months ago after starting them at FRA. The whole process was surprisingly straightforward once I got through to SSA. I called early in the morning (around 8:15 AM) and only waited about 20 minutes. The representative was very knowledgeable and confirmed that I wouldn't need to repay anything I'd already received. She also set up automatic payments for my Medicare premiums since those would no longer be deducted from my Social Security payments. The suspension went into effect the month after I requested it, so there's typically about a 30-day processing period. One tip: ask for an email confirmation if possible, or at least get the representative's name and a reference number for your records. It's nice having that peace of mind!
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