Social Security Administration

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Using Claimyr will:

  • Connect you to a human agent at the SSA
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

As a new member here, I just want to echo what others have said about how helpful this community is! I'm actually dealing with a similar situation right now - trying to access my SSA account to update my direct deposit information before next month's payment, and I've been getting those same timeout errors since this morning. Reading through all the suggestions here has been incredibly valuable. I had no idea about services like Claimyr or that the SSA website tends to have more issues during certain times of the month. I'm definitely going to bookmark the system status page that Felicity mentioned and follow their social media accounts for updates. It's really frustrating that we have to jump through so many hoops just to access basic services we're entitled to, but I'm grateful for communities like this where we can share workarounds and support each other. The backup planning strategies that Oliver and Marcelle shared are brilliant - I'm going to set up accounts on multiple browsers and save my local office information right away. Thanks everyone for being so welcoming and helpful to newcomers like me!

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Hi Yara, and welcome! I'm also pretty new to this community but have found it to be such a valuable resource. Your situation with updating direct deposit info sounds urgent - definitely try calling your local office directly rather than the main SSA number if the website is still giving you trouble. From what others have shared, you'll get through much faster that way. I've been taking notes on all the tips shared in this thread too! The Claimyr service that Lilly mentioned sounds like a game-changer for avoiding those endless hold times. And I never would have thought about the timing patterns that Marcelle pointed out - it makes so much sense that the system would be overloaded during benefit processing periods. It really is a shame that we have to become experts in workarounds just to access basic government services, but this community makes it so much less overwhelming. Everyone here is so generous with sharing their hard-won knowledge! Hope you're able to get your direct deposit updated soon.

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Hi everyone! I'm new to this community and just wanted to say how incredibly helpful this entire thread has been. I've been dealing with SSA for the first time due to a recent disability claim, and honestly, I had no idea that website outages were such a common occurrence or that there were so many workarounds available. Reading through all your experiences and solutions has been like getting a crash course in navigating SSA services! The tips about Claimyr, keeping local office numbers handy, setting up accounts on multiple browsers, and being aware of timing patterns around benefit processing periods - this is all information I wish I'd had when I started this process months ago. It's really disheartening that in 2025 we still have to deal with such unreliable government systems, but what gives me hope is seeing how this community comes together to share knowledge and support each other. The collective wisdom here is amazing, and I'm so grateful that people are willing to share their hard-earned experiences to help newcomers like me avoid the same frustrations. I'm definitely implementing several of these backup strategies right away, and I'll be sure to pay it forward by sharing any useful tips I discover along my own SSA journey. Thank you all for being so welcoming and helpful!

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Hi Dmitry, and welcome to the community! Your situation really resonates with me - I'm also pretty new here and going through my first experience with SSA services (trying to help my grandmother with her Medicare questions). This thread has been absolutely invaluable for understanding what we're actually dealing with when it comes to these systems. I had the same reaction about the website outages being so common - nobody warns you about that when you're starting the process! The fact that we have to become IT troubleshooting experts just to access basic government services is pretty ridiculous, but at least we have this community to help navigate it all. I'm definitely going to start following all the backup strategies everyone mentioned too. The Claimyr service sounds like it could be a real lifesaver, and I never would have thought about the timing issues around benefit processing periods. It's amazing how much practical knowledge gets shared here that you just can't find anywhere in the official documentation. Good luck with your disability claim process, and I hope the tips from this thread help make things smoother for you going forward!

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Just wanted to add my experience as someone who started benefits mid-year - I filed in July and received the full COLA increase in January with no issues whatsoever. The Social Security Administration's system automatically applies the adjustment to everyone receiving benefits when it goes into effect, regardless of how long you've been collecting. Don't let anyone tell you there's a waiting period because there simply isn't one! Since you're at your FRA, you're in a great position to start now and still get the 2.45% increase come January. The online application really is the best route - I had mine processed within a few weeks and avoided all the phone hassles. You've got this!

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Thank you for sharing your personal experience with filing mid-year! It's incredibly reassuring to hear from someone who actually went through this exact situation and can confirm that the COLA applied automatically with no waiting period. Your July filing experience really drives home the point that timing within the year doesn't matter for COLA eligibility. I was getting mixed messages from friends, but hearing consistent confirmation from everyone in this community - especially those with firsthand experience like yours - has really put my mind at ease. I'm definitely going with the online application approach based on all the positive feedback here. Thanks for the encouragement!

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As a newcomer to this community, I just want to say how helpful this entire thread has been! I'm in a similar situation - turning 67 next month and planning to file for Social Security. Reading through everyone's experiences and confirmations about the COLA eligibility has been incredibly valuable. It's clear from all the responses that the cost-of-living adjustment applies automatically to anyone receiving benefits when it takes effect in January, regardless of when you started during the year. The consistency of information here, especially from people who have actually gone through this process recently, gives me a lot of confidence. Thanks to everyone who took the time to share their knowledge and experiences - this is exactly the kind of supportive community I was hoping to find!

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Welcome to the community! I'm also new here and have found this thread incredibly informative. It's amazing how consistent everyone's advice has been about the COLA eligibility - really gives you confidence that the information is accurate. I'm not quite at retirement age yet myself, but seeing how supportive and knowledgeable this community is makes me feel much better about navigating Social Security decisions when my time comes. Good luck with your filing next month! It sounds like you'll be in great shape with the COLA increase coming in January regardless of when you start.

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I'm so sorry for your loss and the additional stress this bureaucratic maze is putting you through. What you went through caring for your uncle shows real dedication, and it's heartbreaking that the system doesn't recognize that. From what I'm reading in the other responses, it sounds like you have a solid path forward through establishing yourself as the estate representative. I wanted to add one more thing that might help - when you do file your appeal or reapplication, consider including a brief letter explaining the circumstances. Sometimes having a human story attached to the paperwork can make a difference, especially since you were his primary caregiver. Also, if your uncle received any veterans benefits or had any other federal benefits, those agencies sometimes have different rules for final payments that might be worth looking into. Keep pushing forward - you clearly cared deeply for your uncle, and you deserve to have your expenses covered. The system is complicated but not impossible to navigate when you know the right steps.

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Thank you so much for the kind words and practical advice. You're right that it helps to include the human story - I was so focused on the technical requirements that I didn't think about explaining the caregiving situation. I'll definitely include that context when I file the appeal. My uncle wasn't a veteran, but I'll double-check if there were any other benefits I might have missed. The funeral director mentioned something about checking with his former employer too, so I'll follow up on that as well. It's been overwhelming trying to figure all this out while still grieving, but everyone's advice here has given me hope that there's a way through this. I really appreciate you taking the time to respond with such thoughtful guidance.

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I'm really sorry for your loss and the frustration you're dealing with on top of everything else. Your dedication to caring for your uncle during his final months is truly admirable. Based on what everyone has shared here, it sounds like you have legitimate options to pursue this. The estate representative route seems like your strongest path forward, especially since there are no higher-priority survivors. One thing I'd add - when you're gathering documentation for the small estate process, make sure to include any evidence that shows you were acting on your uncle's behalf during his lifetime (bank records showing you paid his bills, medical appointment records, etc.). This can help establish that you were already functioning as his informal representative before his death. Also, if you do use a service like the one mentioned to get through to SSA, it might be worth having them confirm exactly which forms you need and what documentation they'll accept as proof of your estate representative status before you submit everything. The 60-day deadline is crucial, but don't let the time pressure force you into filing incomplete paperwork. As someone mentioned, you can file the appeal first to preserve your rights while you're getting the estate documentation together. Wishing you success with this process - you clearly went above and beyond for your uncle and deserve to be reimbursed for those expenses.

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This is such excellent advice about gathering evidence of acting on his behalf beforehand. I actually do have quite a bit of documentation - bank statements showing I paid his utilities and medical co-pays, appointment records where I'm listed as his emergency contact, and even some paperwork where he signed giving me permission to handle his insurance matters. I hadn't thought about how that could strengthen my case for being the estate representative, but it makes perfect sense. Thank you for pointing that out and for the reminder about not rushing the paperwork just to meet deadlines - I'd rather do it right than have to start over again.

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This thread has been incredibly helpful for someone just starting to navigate this process! I'm approaching my FRA in May 2026 and was completely overwhelmed after getting contradictory advice from different sources. Reading through everyone's real experiences has made this so much clearer. The key insight about the difference between application submission date and benefit start month selection was huge for me - I had no idea these were separate things! It explains why there's so much conflicting advice out there. Based on all the successful approaches shared here, I'm planning to apply online at ssa.gov in February 2026 (3 months early), select May 2026 as my benefit start month, and create that visual timeline several people mentioned to keep everything organized. It's so reassuring to see that despite the initial confusion with phone agents, everyone who followed this basic approach got their benefits processed correctly. Thank you to this amazing community for turning what seemed like an impossible maze of bureaucracy into a clear, manageable process!

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Hi Natalie! Welcome to the community and congratulations on having such a clear plan already! Your February 2026 application timeline for a May 2026 FRA sounds perfect - that 3-month buffer really seems to be the sweet spot based on everyone's experiences here. I'm relatively new to this process myself but have been following this thread closely, and it's been such a relief to see how manageable this becomes once you understand that key distinction between application date and benefit start month. Before reading all these experiences, I was also completely confused about why different agents were giving such contradictory advice! The visual timeline approach that keeps getting mentioned really does seem like a game-changer for organizing all these dates. Even just reading about it has helped me mentally map out my own upcoming process. It's amazing how this community has turned what initially seemed like navigating an impossible bureaucratic maze into a straightforward set of steps. Thanks for sharing your plan - it's encouraging to see more people finding clarity through these shared experiences. This thread really demonstrates the power of real-world advice from people who've actually been through the process rather than trying to decode conflicting official information. Good luck when February comes around!

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This discussion has been incredibly enlightening! I'm approaching my FRA in August 2026 and was feeling completely lost after getting wildly different advice from SSA representatives. One told me to apply on my exact birthday, another said to wait until September, and a third insisted I needed to apply six months early. The inconsistency was making me anxious about missing something important. Reading through everyone's experiences here has been such a relief - it's clear that getting conflicting information from phone agents is unfortunately standard, not an exception. The crucial distinction between when you submit your application versus what benefit start month you select on the form was a complete revelation to me! Based on all the successful strategies shared here, I'm going to apply online at ssa.gov in May 2026 (3 months before my August FRA), make absolutely sure I select August 2026 as my benefit start month, and skip the phone system entirely. I'm also going to create that visual timeline that so many people have recommended - it sounds like a great way to keep all these important dates straight. Thank you to everyone who shared their real-world experiences and practical advice. This community has transformed what felt like an impossible bureaucratic puzzle into a clear, actionable plan. It's so reassuring to know that despite all the initial confusion, people are successfully getting their benefits processed when they follow this straightforward approach!

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This thread has been incredibly informative! As someone new to navigating Social Security, I'm amazed at how complex these rules are. @Diego, your situation sounds very similar to what my aunt went through a few years ago. One thing I'd add based on her experience - when you do talk to SSA, consider asking about the "break-even" point between claiming now versus waiting. She found it helpful to know approximately how many years it would take for the delayed retirement credits to make up for the benefits she'd miss by waiting. Also, don't forget to factor in potential COLA increases when doing your calculations. The annual cost-of-living adjustments can really add up over time, especially if you're looking at a multi-year delay strategy. Good luck with your decision!

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That's such a great point about the break-even analysis! I hadn't even thought about factoring in COLA increases - that could really make a difference over several years. Your aunt sounds like she did her homework. I'm definitely going to ask SSA about that break-even calculation when I call. It would be helpful to see the actual numbers of when waiting until 70 would start paying off versus claiming the ex-spousal benefit now. Thanks for adding that perspective!

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As someone who recently went through the Social Security application process myself, I wanted to share a few additional tips that might help. First, when you call SSA (whether through regular channels or the Claimyr service others mentioned), have all your documentation ready - marriage certificate, divorce decree, and your ex-husband's SSN if you have it. This speeds things up considerably. Second, I'd recommend asking specifically about how your current earnings affect the calculation. At $40k, you're definitely subject to the earnings test, but the SSA rep can show you exactly how much would be withheld monthly versus annually. Third, consider timing - if you're planning to reduce your work hours or retire completely in the next year or two, that could significantly impact which strategy makes more sense. The break-even analysis someone mentioned earlier becomes much more favorable if your earnings will drop below the earnings test threshold soon. Finally, don't feel pressured to decide immediately. You can gather all the information first, then take time to really think through your options. This is a decision that will affect your finances for decades, so it's worth getting it right!

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