Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Did u get a letter in the mail?? Usually SS sends something explaining any payment changes. Maybe the letter is just delayed? I'd hold onto that money until you're sure what it's for.... SS has been known to make mistakes and then demand repayment with penalties!!

0 coins

No letter yet, but based on everyone's responses, it sounds like the letter typically comes AFTER the payment, which seems like a strange system! I'll definitely keep an eye out for it in the mail over the next couple of weeks. From what others are saying, it sounds like this is a legitimate recalculation based on my continued work, but you're right - I'll be cautious until I get the official explanation.

0 coins

This is really helpful information! As someone new to Social Security benefits, I had no idea that they automatically recalculate your benefits if you keep working. I'm planning to start collecting at my FRA next year but was hoping to continue working part-time for a few more years. It's encouraging to know that those additional earnings could actually boost my monthly benefit rather than just being "wasted." Quick question - does this automatic recalculation happen regardless of how much you earn while collecting, or is there a minimum threshold your new earnings need to meet to trigger the review? I'm wondering if my planned part-time work would be substantial enough to make a difference.

0 coins

Great question! The automatic recalculation happens regardless of the amount you earn - there's no minimum threshold. However, whether it actually increases your benefit depends on whether your new earnings are high enough to replace one of your current "top 35" years used in your benefit calculation. For example, if you had some very low-earning years early in your career (or years with zero earnings), even modest part-time work could potentially replace those and boost your benefit. But if all your previous 35 years were already high-earning years, part-time work might not make much difference. You can actually get an estimate of your current benefit calculation by creating a my Social Security account online - it shows your earnings history and can give you an idea of whether additional earnings would help. Worth checking out before you start collecting!

0 coins

I'm so sorry for your loss, Connor. You're asking really smart questions about planning ahead. Just wanted to add one more consideration that might be helpful as you think about your timeline: if you're still working and earning income, there's an earnings test that applies to survivor benefits claimed before your full retirement age. If you claim survivor benefits at 60 but are still working, you might have benefits reduced if you earn over the annual limit (around $22,320 for 2024). This is temporary though - any benefits withheld due to earnings get added back to your benefit amount once you reach full retirement age. This might factor into your decision about when to claim, especially if you plan to keep working. The good news is you have 8 years to plan this out and see how your financial situation evolves. Your kids will be 16 and 19 by then, so your expenses and needs may be quite different.

0 coins

This is such an important point about the earnings test that I hadn't considered! Since I'm still working and plan to continue, this could definitely impact my claiming strategy. It's good to know those withheld benefits get added back later though - I wasn't aware of that provision. Having 8 years to plan does feel reassuring, and you're right that my situation will likely look very different by then. Thank you for adding this perspective!

0 coins

I'm truly sorry for your loss, Connor. You're being so thoughtful in planning ahead for your family's financial security. I wanted to add something that might help with your long-term planning: since you're 52 now, you have time to potentially maximize your own Social Security benefit by continuing to work. Social Security calculates your benefit based on your highest 35 years of earnings, so if you're currently earning more than you did in some earlier years, those additional work years could replace lower-earning years in your calculation. This is especially relevant given the claiming strategies others mentioned. If you can build up your own benefit significantly over the next 10-15 years, you might be able to claim a reduced survivor benefit at 60, then switch to your own (potentially higher) benefit at your full retirement age of 67. Also, don't forget that both benefits will receive annual cost-of-living adjustments, so even though your husband's benefit won't "grow" in the traditional sense, it will keep pace with inflation. You're asking all the right questions and planning well ahead. Consider meeting with a fee-only financial planner who specializes in Social Security strategies when you get closer to 60 - they can run detailed scenarios to help you optimize your claiming strategy.

0 coins

Sean, this is excellent comprehensive advice! I really appreciate you mentioning the 35-year calculation - I hadn't thought about how continuing to work could potentially replace some of my lower-earning years from when the kids were younger and I was working part-time. That's definitely something to factor into my planning. The idea of consulting with a fee-only financial planner closer to 60 is also really smart - having someone run detailed scenarios would give me much more confidence in whatever decision I make. Thank you for taking the time to lay this all out so clearly!

0 coins

One thing I'd add from my experience helping my nephew through this process - when you go to your appointment, bring multiple copies of everything! The SSA office sometimes needs to keep originals or certified copies, and having extras saved me a second trip. Also, ask them to give you a receipt or some kind of documentation that you've filed the DAC application. I learned the hard way that applications can sometimes get "lost in the system" and having proof that you filed on a specific date can be really important if there are any delays or issues later. The whole process took about 3 months for us from application to first DAC payment, but it was worth it - my nephew's monthly benefit increased from $914 on SSI to $1,247 on DAC. The difference has been life-changing for his independence and quality of life.

0 coins

That's such practical advice about bringing multiple copies - I definitely wouldn't have thought of that! And asking for documentation that I filed is really smart too. It's encouraging to hear about the significant increase your nephew got from SSI to DAC ($914 to $1,247 is amazing!). That kind of difference would make such a huge impact on my son's life and independence. I'm feeling much more prepared for this appointment now thanks to everyone's experiences and advice. Three months seems reasonable for processing time, especially knowing what kind of benefit increase could be possible. I really appreciate you sharing the real numbers - it helps me set realistic expectations while still being hopeful about the outcome.

0 coins

Just to add another important point - make sure to ask about the family maximum benefit at your appointment. There's a cap on how much total benefits can be paid on one person's work record, usually around 150-180% of your full retirement benefit. Since you're taking retirement at 64 and your son will be getting DAC benefits, you want to make sure you understand how this affects both of your monthly amounts. In most cases it won't be an issue with just two people, but it's good to know the numbers upfront. Also, if you have any other children who might be eligible for benefits on your record (under 18, or disabled), that could affect the calculations. The representative should be able to run the numbers and show you exactly what both of your benefits will be once the DAC is approved.

0 coins

This entire discussion has been incredibly enlightening! As someone new to this community, I'm amazed at how supportive and knowledgeable everyone is here. I'm in a similar situation - divorced after 20 years, and I'm about 18 months older than my ex-husband. I've been so worried about the timing and requirements, but seeing all these real success stories from people with age differences has given me tremendous peace of mind. The consistent message across everyone's experiences is crystal clear: you can absolutely file for ex-spouse benefits at YOUR full retirement age, regardless of whether your ex has reached his FRA or filed for his own benefits. I'm taking detailed notes on all the practical advice shared here - bringing all possible documents, calling early in the morning, using the specific terminology "divorced spouse benefits," and being prepared to educate SSA reps if needed. Thank you to everyone who shared their personal experiences. This community support is invaluable when navigating such a complex system!

0 coins

Welcome to the community, CosmosCaptain! I'm also new here and have been following this discussion closely as it's directly relevant to my situation. Like you, I've been amazed by how generous everyone has been in sharing their actual experiences and practical advice. The consistency across all these success stories really reinforces that the core rule is solid - we can file at our FRA regardless of our ex-spouse's status. I'm particularly grateful for all the detailed tips about document preparation and the specific language to use with SSA. It's clear that being well-prepared and persistent is key to a smooth process. This thread has transformed what felt like an overwhelming and confusing situation into something manageable with a clear path forward. Looking forward to seeing more people share their experiences as they navigate this process!

0 coins

As a newcomer to this community, I'm incredibly grateful to have found this discussion! I'm facing a very similar situation - divorced after 18 years of marriage, and I'm about 2.5 years older than my ex-husband. I've been so anxious about whether I'd have to wait for him to reach his FRA before I could claim benefits, but reading all these real-world success stories has been such a relief. The consistent message from everyone who has actually gone through this process is clear: you CAN file for divorced spouse benefits when YOU reach your full retirement age, regardless of your ex's age or filing status. I'm taking notes on all the practical advice shared here - having all documents ready (especially the divorce decree!), calling SSA early in the morning for shorter wait times, using the specific terminology "divorced spouse benefits," and being prepared to politely correct any misinformation from SSA reps. It's unfortunate that we have to become experts on these rules ourselves, but this community support makes all the difference. Thank you to everyone who has shared their experiences - you've turned what felt like an impossible situation into something I can confidently navigate!

0 coins

Welcome to the community, GalacticGladiator! I'm also fairly new here and have found this thread to be absolutely invaluable. Your situation sounds very similar to many of us - divorced after a long marriage with an age gap where we're older than our ex-spouses. It's been such a relief to see the consistent experiences shared by people who have successfully navigated this process. The fact that multiple community members have confirmed you can file at YOUR FRA regardless of your ex's status really drives home that this is the correct interpretation of the rules. I'm also taking detailed notes on all the practical tips - especially about having that divorce decree ready and using the specific "divorced spouse benefits" terminology. It's reassuring to know that even if we encounter SSA reps who initially give incorrect information, we now have the knowledge and confidence to advocate for ourselves. This community has transformed what felt like navigating a maze blindfolded into having a clear roadmap with experienced guides. Looking forward to hearing about your success when you go through the process!

0 coins

Social Security benefit amounts keep changing - 3 different letters plus My SS Account disappeared

I'm completely confused about my Social Security benefits and don't know what to do anymore. When I reached my FRA last month, I applied expecting to receive my own benefits (which I've been able to see on My Social Security account for years) plus possibly a spousal supplement since my wife started collecting last year. Our situation is complicated because our daughter receives disability benefits on my record. Here's the mess I'm dealing with: 1. I got a deposit that's about $680 less than what My SS Account always showed I'd receive 2. I've gotten THREE different letters from SSA, each showing different benefit amounts 3. None of these amounts match what was actually deposited 4. The latest letter says they've changed my amount AGAIN but "CANNOT issue any benefits" with zero explanation 5. When I log into My SS Account now, I can only see my representative payee info for my daughter - my own benefit information has completely vanished I called my local office today and the rep told me I'm listed as payable for January (payment coming February 3rd) but gave me yet ANOTHER different amount! She also said to just ignore the "CANNOT issue benefits" notice because it "must be an error." I don't know who to believe or what amount I'll actually receive. Has anyone dealt with this kind of chaos with their benefits? How do I get this straightened out when everyone tells me something different?

I'm new to this community but wanted to reach out after reading through your situation - what an absolute nightmare you're dealing with! It's really eye-opening to see how complex Social Security benefits can become when there are multiple family members involved. From everything everyone has shared, it sounds like you're caught in what they call a "manual computation" situation where their automated systems can't handle the complexity of your family's benefits (yours, your wife's, and your daughter's disability benefits). The family maximum benefit calculations seem to be the main culprit causing all this chaos. The disappearing online account is apparently "normal" during these manual reviews (though incredibly frustrating), and the multiple conflicting letters suggest different SSA employees are working on your case and making adjustments as they go. I'm really impressed by all the specific strategies this community has provided: contacting your congressman's office (which Brandon said got results in just a week!), requesting those SSA-1090-SM and BENDEX forms, asking for a manual computation specialist, and using services like Claimyr to actually get through to knowledgeable representatives. The representative who told you to "ignore" an official notice was completely inappropriate - you absolutely deserve clear, consistent information about benefits you've earned through decades of work. It's both reassuring and concerning that so many others have experienced similar issues, but at least you know you're not alone. With all these actionable strategies and this supportive community, I'm confident you'll get this resolved. Please keep us updated on your progress!

0 coins

Thank you for the warm welcome to this community! As someone new to Social Security benefits myself, I'm really grateful for how thoroughly everyone has broken down what's happening with Sofia's situation. The "manual computation" explanation makes so much sense - it's reassuring to know there's an actual reason for all this chaos rather than just random system failures. I had no idea how complex the family maximum benefit calculations could get when multiple people are receiving benefits on one record. It's really helpful to see all these specific action steps laid out so clearly - especially the congressional office route that seems to get the fastest results. Reading through everyone's experiences has been incredibly educational about what to expect if I ever encounter similar issues with my own benefits. This community is amazing for providing such detailed, practical advice instead of just sympathy. I'm definitely going to bookmark this thread as a resource for navigating SSA's system!

0 coins

I'm new to this community and Social Security benefits, but I wanted to reach out after reading through your incredibly frustrating situation. What you're experiencing with the conflicting letters, disappearing online account, and "CANNOT issue benefits" notice sounds absolutely maddening! As someone just learning about these systems, I'm amazed at how knowledgeable and helpful this community is. The explanations about manual computations, family maximum benefits, and the specific forms you can request (SSA-1090-SM, BENDEX screen) have been incredibly educational. The congressional office route that Brandon mentioned seems like your best bet for fast results - getting resolution in just a week sounds like exactly what you need after months of runaround. Combined with requesting a manual computation specialist and using specific documentation strategies, you now have a solid roadmap forward. It's both reassuring and concerning that so many others have dealt with similar SSA system failures. At least you know you're not alone in this bureaucratic maze, and that persistence really does pay off. That representative who told you to "ignore" an official notice was completely unprofessional - you absolutely deserve clear, consistent answers about benefits you've earned through decades of work. Don't let them brush you off! I'm really hoping you get this resolved quickly and receive all the back pay you're owed. Please keep us posted on your progress - your experience will definitely help others who find themselves in similar situations. This community has your back!

0 coins

Thank you for the warm welcome and for taking the time to read through this entire discussion! As someone new to Social Security benefits myself, I really appreciate how this community has rallied around with such specific, actionable advice. You're absolutely right that the congressional office route seems like the most promising first step - getting results in just a week would be life-changing compared to the months of confusion I've been dealing with. I'm also planning to request those specific forms and ask for a manual computation specialist as others have suggested. It's been incredibly validating to learn that what I'm experiencing isn't unusual, even though it feels completely overwhelming. Having all these strategies and this supportive community has given me so much more confidence to keep pushing for the answers I deserve. I'll definitely keep everyone updated on my progress - hopefully my experience can help others who find themselves in similar situations with SSA's complex family benefit calculations. Thank you for the encouragement and support!

0 coins

Prev1...287288289290291...837Next