Social Security Administration

Can't reach Social Security Administration? Claimyr connects you to a live SSA agent in minutes.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.



Fox KTVUABC 7CBSSan Francisco Chronicle

Using Claimyr will:

  • Connect you to a human agent at the SSA
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the SSA drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

Read all of our Trustpilot reviews


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

One more thing to consider - some offices are better staffed than others for specific issues. For example, if you have a complicated work history involving foreign employment or military service, you might want to visit a larger office that handles these cases more frequently. But for standard retirement applications, any office can help you equally well.

0 coins

My situation is pretty standard - just regular employment all in the same state, so it sounds like any office would work fine for me. Thanks for the helpful information!

0 coins

Just to add another perspective - I work part-time at a local government office and we get this question a lot! You absolutely can visit any SSA office nationwide. The main thing I'd suggest is checking the office hours and services offered at your preferred location beforehand, since some smaller offices have limited hours or don't offer all services every day. Also, if you're bringing a lot of documents, consider making copies beforehand since some offices charge more for copying than others. Good luck with your retirement application!

0 coins

That's really helpful advice about checking hours and services! I hadn't thought about the copying fees - that's a good tip. Since you work in government services, do you happen to know if there are certain days of the week or times of day that tend to be less busy at SSA offices? I'm flexible with my schedule and would love to avoid the crowds if possible.

0 coins

Thanks everyone for clearing this up! So if I understand correctly: 1. SSA uses my highest 35 years of earnings (not 5) 2. They adjust the older earnings for inflation 3. If I don't have 35 years, they use zeros for missing years 4. Working longer could help if I replace lower earning years This changes my retirement planning quite a bit - in a good way! Actually makes me feel better about my situation since my income went down in recent years but I had some good income years in the past.

0 coins

You've got it exactly right! And don't forget you can check your own earnings record on the SSA website to see exactly what they have on file for you. This will help you make more accurate retirement plans based on your specific work history.

0 coins

Great summary Oliver! Just wanted to add one more helpful detail - when you do create your my Social Security account (once the website cooperates!), you'll also see your estimated benefits at different retirement ages. This can help you decide whether it makes sense to work a few extra years to replace some lower-earning years in your calculation, or if you're better off claiming benefits earlier. The tool shows you exactly how much your monthly benefit would increase if you delay retirement, which is really useful for planning.

0 coins

This is such valuable information! I'm new to thinking about Social Security benefits and had no idea about the 35-year calculation. I've been working for about 12 years now and was worried that my early career low wages would hurt my benefits forever. It's reassuring to know that if I work long enough, those early years might not even count in the final calculation. The idea that I can see different retirement age scenarios on the SSA website is really appealing - assuming I can actually get the site to work when I try to create an account!

0 coins

As someone who just completed the survivor benefits application process earlier this year, I wanted to add a few practical tips that really helped me navigate the system smoothly. First, when you call SSA to request that written benefit estimate, ask them to mail it to you AND email it if possible. Having both copies saved me when I misplaced the mailed version right before my application appointment. Second, consider setting up automatic reminders on your phone for key dates - not just when to apply, but also when to start gathering documents, when to call for estimates, etc. I set reminders 6 months out, 4 months out, and 3 months out, which kept me on track without last-minute stress. One thing that surprised me was that SSA actually has a "survivorship checklist" they can send you along with the benefit estimate. It lists exactly what documents you'll need for your specific situation. This was incredibly helpful because it was personalized to my circumstances rather than generic advice. Also, if you have any questions about your late husband's work history or earnings record, now is a good time to request his Social Security Statement. Sometimes there are gaps or errors in their records that are easier to correct before you apply rather than during the application process. Your birth year of 1959 puts you in a straightforward situation with the FRA being 66 and 10 months for both retirement and survivor benefits. You're going to do great with all this advance planning!

0 coins

This is such valuable information! I had no idea they could email the benefit estimate too - that's a great backup to have. And the automatic phone reminders are brilliant - I'm definitely going to set those up right away so I don't accidentally miss any important deadlines. I'm particularly interested in that "survivorship checklist" you mentioned. That sounds so much more helpful than trying to guess what documents I might need based on generic online information. When you called to request your benefit estimate, did you specifically ask for the checklist or did they offer it automatically? The tip about requesting my husband's Social Security Statement is really smart too. I want to make sure everything is accurate before I start the application process. Is there a specific way to request a deceased spouse's statement, or is it the same process as requesting your own? Thank you so much for sharing these practical details from your recent experience! It's so helpful to hear from someone who just went through this process successfully.

0 coins

I specifically asked for the survivorship checklist when I called - they don't automatically offer it, but once I requested it, the representative was very helpful in explaining what it included. Just say something like "Can you also send me the survivorship checklist that shows what documents I'll need for my specific situation?" For your husband's Social Security Statement, you'll need to call SSA directly since you can't access a deceased person's online account. Have his Social Security number ready, along with your marriage certificate information, and they can mail you his earnings record. This helped me catch a missing year of earnings that would have reduced my benefit calculation. One more tip - when you do call for the benefit estimate and checklist, ask them to note in your file that you've requested these documents. That way if you need to call back with questions, any representative can see your previous interactions and pick up where you left off. It saved me from having to re-explain my situation multiple times!

0 coins

I'm really grateful that this thread has become such a comprehensive resource! As someone who will need to navigate this process in the future, I'm bookmarking all of these practical tips. One thing I wanted to add that might be helpful - I recently attended a free Social Security workshop at my local senior center, and they mentioned that some areas have volunteer SHINE counselors (Serving Health Information Needs of Everyone) who can help with Social Security questions at no cost. They're trained volunteers who can review your specific situation and help you understand your options. It might be worth checking if your area has SHINE counselors or similar volunteer programs. Having someone knowledgeable review your plans before you apply could provide additional peace of mind, especially with all the different strategies mentioned here about comparing survivor benefits vs. your own retirement benefits. The workshop leader also emphasized keeping copies of EVERYTHING you submit to SSA, which echoes what several people here have mentioned. She said to treat it like a business transaction and maintain your own complete file of all interactions and documents. @Eve Freeman, you're so well-prepared now with everyone's advice! This thread should be required reading for anyone approaching survivor benefits decisions.

0 coins

Thank you for mentioning SHINE counselors! I had never heard of that program before but it sounds like exactly the kind of free, knowledgeable help that could be really valuable when navigating these complex decisions. I'll definitely look into whether there are any SHINE counselors in my area. The idea of having someone review my plans before I apply is really appealing, especially after reading about all the different strategies people have mentioned here. With questions about whether to claim survivor benefits first or my own retirement benefits, having an expert opinion could save me from making the wrong choice. I'm absolutely going to treat this like a business transaction as your workshop leader suggested. After hearing all the stories about SSA losing documents or making calculation errors, keeping my own complete file seems essential for protecting myself. This whole thread has been incredibly educational - I feel like I have a complete roadmap now thanks to everyone's shared experiences and advice!

0 coins

This is such a wonderful suggestion about SHINE counselors! I had no idea these volunteer programs existed. As someone who's been feeling overwhelmed by all the different strategies and decisions involved in this process, having access to a knowledgeable volunteer who can review my specific situation sounds incredibly valuable. I'm definitely going to look into whether my area has SHINE counselors or similar programs. Even with all the excellent advice in this thread, it would be reassuring to have someone walk through my personal numbers and help me understand whether claiming survivor benefits first or waiting to claim my own retirement benefits would be the better strategy in my specific case. The point about treating this like a business transaction really resonates with me too. After reading about all the potential complications and errors people have experienced, I want to be as organized and thorough as possible. I'm going to create a dedicated file folder for all my Social Security paperwork and interactions. Thank you so much for adding this resource to our discussion! Between all the practical tips shared here and now knowing about SHINE counselors, I feel like I have a comprehensive support system to help me navigate this process successfully.

0 coins

Thanks for this thoughtful advice. I think I'll create that spreadsheet to visualize the scenarios better. The quality of life considerations are important too - I don't love my job but don't hate it either. I think I'm leaning toward a middle path, maybe claiming around 65. That gives me some early retirement years but doesn't reduce the benefit quite as drastically as claiming at 62.

0 coins

I'm glad this discussion has been so helpful! As someone who just went through this exact decision process last year, I wanted to add one more perspective. I ended up creating what I called a "regret minimization" framework instead of just focusing on break-even math. I asked myself: "Which choice would I regret LEAST if things don't go as planned?" For me, that was waiting until 66 (one year before my FRA). Here's why: if I live a long life, I'm not leaving too much on the table compared to waiting until 67. But if something happens to me earlier, I still got several years of benefits I wouldn't have had by waiting the full time. It felt like the sweet spot between the two extremes. The peace of mind from having that guaranteed monthly income bump was worth more to me than the mathematical optimization. Sometimes the "good enough" decision that you can sleep well with is better than the theoretically perfect one that keeps you up at night worrying!

0 coins

I really love this "regret minimization" approach! That's such a practical way to think about it rather than getting lost in all the mathematical calculations. Your choice of 66 sounds like it strikes a nice balance. I've been going back and forth between the extremes, but maybe I should focus more on what decision I could live with regardless of how long I actually live. The idea of sleeping well with a "good enough" decision really resonates with me. Thank you for sharing your experience - this might be the framework I needed to finally make this choice!

0 coins

heres something nobody mentioned - if ur mom and dad get divorced in future she could lose these benefits!! unless they stay married for at least 10 yrs then she can keep them even after divorce. but if theyre already been separated for decades sounds like theyve passed that 10 yr mark anyway so should be ok

0 coins

This is correct. The 10-year marriage duration rule is important for divorced spouse benefits. Since the original poster mentioned they've been separated for decades but are still legally married, this shouldn't be an issue. However, it's a good reminder that legal marriage status does matter for these benefits.

0 coins

I went through this exact process with my grandmother last year! A few practical tips that might help your mom: 1. Call SSA early in the morning (8 AM sharp) for the best chance of getting through - the phone lines are slightly less busy then. 2. When she applies, ask the representative to calculate her exact benefit amount on the spot. They can run the numbers immediately and tell her what to expect. 3. The effective date will be the month she applies (not retroactive beyond 6 months), so don't delay! 4. If the SSA office requires an appointment, some locations accept walk-ins for "quick questions" - she could try calling to ask if they'll at least let her submit the application paperwork without a full appointment. 5. Keep copies of everything she submits. The SSA sometimes loses paperwork. Even a modest increase would help her situation. The most important thing is getting the process started. Good luck to your mom!

0 coins

This is incredibly helpful, thank you! The timing about calling at 8 AM is something I wouldn't have thought of. Quick question - when you say the effective date is the month she applies, does that mean if she applies in January, her first increased payment would be for January, or would it start the following month? Just want to make sure we don't miss any timing considerations.

0 coins

Prev1...266267268269270...836Next